Vegas Pro 21 crashes when importing mxf files

Michel-Fizzano wrote on 12/31/2023, 8:39 AM

I have been using Vegas Pro for at least the past 8 years (and always upgrading to the newer edition each year) without any problems with .mxf files. Since I upgraded to Pro21 (Build 208), I cannot import .mxf files anymore: why? I went on the web and saw that I'm not the only one who has this problem... Fortunately, this time I kept my Pro20 version (Build 411) on my laptop and it is still handling .mxf files very well. So what is it that prevents this new built to crash on these .mxf files? I've tried every possible suggested solutions with no results. I need to work with these .mxf files because my client uses these files. Did I waste my time and money on upgrading? Please help.

Operating System
  Platform: Windows 10.0 Pro (64-bit)
  Version: 10.00.19045

Processor
  Class: Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz[Cores 8]
  Identifier: GenuineIntel
  Number of processors: 16
  MMX available: Yes
  SSE available: Yes
  SSE2 available: Yes
  SSE3 available: Yes
  SSSE3 available: Yes
  SSE4.1 available: Yes
  SSE4.2 available: Yes

Display
  Primary: 3840x2160x32

NVidia Studio Driver Version 546.33

Memory
  Physical memory: 32,495.5 MB
  Paging memory available: 37,359.6 MB

Comments

rraud wrote on 12/31/2023, 9:09 AM

Post th e file's detaialed attributes with MediaInfo.
A specific codec may be missing or disabled.

Howard-Vigorita wrote on 12/31/2023, 9:19 AM

MXF is a container used by both Sony and Canon. Some contents may no longer be supported as well by the latest vp21 build as they were in the past. You need to cut/paste the text display from MediaInfo to get a specific answer here. If Vegas actually crashes, make sure you enable all the info in the crash screen and tell it to send the report so developers can be advised.

Michel-Fizzano wrote on 12/31/2023, 9:58 AM

Thanks for the quick response!

Here's the MediaInfo:

General
Complete name                            : E:\CINEMA CONCERTS\
Format                                   : MXF
Commercial name                          : XDCAM HD422
Format version                           : 1.3
Format profile                           : OP-1a
Format settings                          : Closed / Complete
File size                                : 62.2 GiB
Duration                                 : 2 h 34 min
Overall bit rate                         : 57.5 Mb/s
Frame rate                               : 25.000 FPS
Package name                             : Source Package
Encoded date                             : 2022-09-29 08:07:17.828
Writing application                      : Avid Technology, Inc. Avid MediaProcessor Plug-In 1.0.58.10057.1
Writing library                          : MXF::SDK (4.7.8) on Win64 4.7.8.10137.1

Video
ID                                       : 512
Format                                   : MPEG Video
Commercial name                          : XDCAM HD422
Format version                           : Version 2
Format profile                           : 4:2:2@High
Format settings                          : CustomMatrix / BVOP
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=12
Format settings, wrapping mode           : Frame
Codec ID                                 : 0D01030102046001-0401020201040300
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 50.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 25.000 FPS
Standard                                 : PAL
Color space                              : YUV
Chroma subsampling                       : 4:2:2
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.965
Time code of first frame                 : 00:00:00:00
Time code source                         : Group of pictures header
GOP, Open/Closed                         : Open
GOP, Open/Closed of first frame          : Closed
Stream size                              : 54.1 GiB (87%)
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Delay_SDTI                               : 0

Audio #1
ID                                       : 768
Format                                   : PCM
Format settings                          : Little
Format settings, wrapping mode           : Frame (AES)
Codec ID                                 : 0D01030102060300-0402020101000000
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 1 152 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Frame rate                               : 25.000 FPS (1920 SPF)
Bit depth                                : 24 bits
Stream size                              : 1.25 GiB (2%)
Delay_SDTI                               : 0
Locked                                   : Yes

Audio #2
ID                                       : 1024
Format                                   : PCM
Format settings                          : Little
Format settings, wrapping mode           : Frame (AES)
Codec ID                                 : 0D01030102060300-0402020101000000
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 1 152 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Frame rate                               : 25.000 FPS (1920 SPF)
Bit depth                                : 24 bits
Stream size                              : 1.25 GiB (2%)
Delay_SDTI                               : 0
Locked                                   : Yes

Audio #3
ID                                       : 1280
Format                                   : PCM
Format settings                          : Little
Format settings, wrapping mode           : Frame (AES)
Codec ID                                 : 0D01030102060300-0402020101000000
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 1 152 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Frame rate                               : 25.000 FPS (1920 SPF)
Bit depth                                : 24 bits
Stream size                              : 1.25 GiB (2%)
Delay_SDTI                               : 0
Locked                                   : Yes

Audio #4
ID                                       : 1536
Format                                   : PCM
Format settings                          : Little
Format settings, wrapping mode           : Frame (AES)
Codec ID                                 : 0D01030102060300-0402020101000000
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 1 152 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Frame rate                               : 25.000 FPS (1920 SPF)
Bit depth                                : 24 bits
Stream size                              : 1.25 GiB (2%)
Delay_SDTI                               : 0
Locked                                   : Yes

Audio #5
ID                                       : 1792
Format                                   : PCM
Format settings                          : Little
Format settings, wrapping mode           : Frame (AES)
Codec ID                                 : 0D01030102060300-0402020101000000
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 1 152 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Frame rate                               : 25.000 FPS (1920 SPF)
Bit depth                                : 24 bits
Stream size                              : 1.25 GiB (2%)
Delay_SDTI                               : 0
Locked                                   : Yes

Audio #6
ID                                       : 2048
Format                                   : PCM
Format settings                          : Little
Format settings, wrapping mode           : Frame (AES)
Codec ID                                 : 0D01030102060300-0402020101000000
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 1 152 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Frame rate                               : 25.000 FPS (1920 SPF)
Bit depth                                : 24 bits
Stream size                              : 1.25 GiB (2%)
Delay_SDTI                               : 0
Locked                                   : Yes

Other #1
ID                                       : 1-Material
Type                                     : Time code
Format                                   : MXF TC
Frame rate                               : 25.000 FPS
Time code of first frame                 : 00:00:00:00
Time code of last frame                  : 02:34:48:06
Time code settings                       : Material Package
Time code, stripped                      : Yes
Title                                    : Timecode

Other #2
ID                                       : 0-Source
Type                                     : Time code
Format                                   : MXF TC
Frame rate                               : 25.000 FPS
Time code of first frame                 : 00:00:00:00
Time code of last frame                  : 02:34:48:06
Time code settings                       : Source Package
Time code, stripped                      : Yes

Other #3
Type                                     : Time code
Format                                   : SMPTE TC
Muxing mode                              : SDTI
Frame rate                               : 25.000 FPS
Time code of first frame                 : 00:00:00:00

Howard-Vigorita wrote on 12/31/2023, 12:39 PM

@Michel-Fizzano XDCAM HD422 is the format they broke in vp21 builds 187 and 208. Rewrapping it into a different container doesn't help. It's not actually totally broken. It just takes a long long time to open the clips because it seems to be reading from the hard drive or ssd one byte at a time. Which will likely burn out your drive if you do it too often. Only corrective options I've found are to transcode it to something else or revert to an earlier build or edition of Vegas. Vp21 build 108 works fine.

Problem was previously illustrated in another thread, here.

Michel-Fizzano wrote on 12/31/2023, 12:51 PM

@Howard-Vigorita Thanks for the heads-up! So then I have the answers I was afraid of: Vegas 21 tricked us to buy a new version they called an "Upgrade"... but in my book this is a "Downgrade"! What a mess! So I guess I will keep my old vp20 version that actually works and wait for them to find a solution to this awful situation.

But tell me, how is it possible to revert to an earlier build, like the one you mentioned (108)? Where do I find this?

Thanks again for your help.

john_dennis wrote on 12/31/2023, 1:09 PM

Vegas Pro 21-108 can be downloaded here:

https://www.vegascreativesoftware.info/us/proxy/755ed296e5fef3709a3c/?link=https%3A//dl04.magix.net/2023/VEGASPro21/VEGAS_Pro_21.0.0.108_DLV_DE-EN-FR-ES-BR_230808_02-51_B23AD71A6.exe

john_dennis wrote on 12/31/2023, 1:10 PM

See this post at the top of the Forum.

https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Howard-Vigorita wrote on 12/31/2023, 1:37 PM

@Michel-Fizzano You need to uninstall vp21 in order to install a previous version. I like to do it with the freeware Revo to get the benefit of the advanced registry sweep. But I skip the last step which removes plugins and shared components on the hard drive.

Michel-Fizzano wrote on 1/1/2024, 8:13 AM

Oh WOW!!! 😀Thank you guys!!! Just re-installed Vegas21 build 108... and you guys were right: I can now edit my mxf files! Many thanks again for sharing all these thoughts (especially on New Year's eve...) and so I wish you all love, laughter and many good times for the next coming 365 days!!! Anything else I should watch out for with this new version?🙃

Michel-Fizzano wrote on 4/27/2024, 11:52 AM

Hello, back in January I had problems with MXF files with an update from Vegas and so had to revert to build 108, which works fine with them. I'm would like to know if the new 300 build has solved this issue before downloading it. Does anybody have comments on this? Thanks for your help.

Wolfgang S. wrote on 4/27/2024, 1:43 PM

Wait for an upcoming new build, where the MXF issue is addressed. It is in work.

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