Vegas Pro 22 Crashing on Startup

planetdelirium wrote on 10/18/2024, 9:01 AM

Vegas Pro 22 Crashing on Startup. That's what keeps happening. I've ignored it for awhile and have kept using 21 but now I want to upgrade and I still can't. Just did a fresh install, and again upon startup it crashes. I know my laptop has got some age but it works fine with everything.

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 93)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Fault Address:       0x0000001800000013
   Fault Offset:        0x0000001800000013

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 93)
   Process Description: VEGAS Pro
   Process Image Date:  2024-07-23 (Tue Jul 23) 14:02:32
 


Processor    Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz   2.70 GHz
Installed RAM    24.0 GB (23.9 GB usable)
System type    64-bit operating system, x64-based processor

Edition    Windows 10 Home
Version    22H2
OS build    19045.5011
 

(EDIT: I just saw there was a build 122 so I'm gonna try that quick.....)

Comments

planetdelirium wrote on 10/18/2024, 9:23 AM

So I just tried build 122... same thing.

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 122)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Fault Address:       0x0000001800000013
   Fault Offset:        0x0000001800000013

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 122)
   Process Description: VEGAS Pro
   Process Image Date:  2024-08-17 (Sat Aug 17) 04:08:22
 

Steve_Rhoden wrote on 10/18/2024, 5:30 PM

Make sure you have the latest versions of the Microsoft visual c ++ and .Net Framework installed on your system.

planetdelirium wrote on 10/18/2024, 6:57 PM

Make sure you have the latest versions of the Microsoft visual c ++ and .Net Framework installed on your system.

Don't they do that upon installation?

Steve_Rhoden wrote on 10/18/2024, 7:41 PM

No they don't :

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

https://dotnet.microsoft.com/en-us/download/dotnet-framework/net481

planetdelirium wrote on 10/18/2024, 11:50 PM

No they don't :

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

https://dotnet.microsoft.com/en-us/download/dotnet-framework/net481

Downloaded, Updated and Installed.

Same thing.

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 122)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Fault Address:       0x0000001800000013
   Fault Offset:        0x0000001800000013

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 122)
   Process Description: VEGAS Pro
   Process Image Date:  2024-08-17 (Sat Aug 17) 04:08:22

RogerS wrote on 10/19/2024, 1:47 AM

I'd do a support request as it's not clear what's blocking VEGAS from loading on your machine.

Other generic options are to upgrade GPU drivers and reset VEGAS.

Howard-Vigorita wrote on 10/20/2024, 2:59 PM

@planetdelirium if you didn't already, try downloading & running both the x86 and x64 and then rebooting.

planetdelirium wrote on 10/20/2024, 3:27 PM

@planetdelirium if you didn't already, try downloading & running both the x86 and x64 and then rebooting.

I put in a support ticket this morning but I will try this in the meantime.

planetdelirium wrote on 10/20/2024, 3:36 PM

@planetdelirium if you didn't already, try downloading & running both the x86 and x64 and then rebooting.

yeah, tried it - same thing.

Extra Information
   File:                C:\Users\Matt\AppData\Local\VEGAS Pro\22.0\gpu_video_x64.log

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 122)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Fault Address:       0x0000001800000013
   Fault Offset:        0x0000001800000013

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 122)
   Process Description: VEGAS Pro
   Process Image Date:  2024-08-17 (Sat Aug 17) 04:08:22