Vegas pro crashes several times per hour

David-Hammer wrote on 2/10/2023, 5:13 PM

I have a completely fresh install of windows 10 on my pc and a fresh install of vegas pro 20 and my processor and ram is not nearly fully utilized but vegas keeps crashing time and time again. The only thing I have done is tried to piece together some stock royalty free mp4 clips i downloaded from Vegas hub, no special transitions, just cut them here and there and put them one after the other but just from previewing what i put together so far it freezes and crashes despite processor and memory having plenty of headroom.

If no one has a quick fix for this I will go for a refund and switch to another editing software, this experience is unbearable, I waste so much time and I won't be saving every 3 minutes and restart the program all the time.

My pc is

Gigabyte 970 dspu3a

Amd fx8320

16gb ddr3 ram

1660ti gpu

SSDs

Comments

EricLNZ wrote on 2/10/2023, 6:21 PM

@David-Hammer One wouldn't expect mp4 files from Vegas Hub to cause problems but let's have Mediainfo on one of your problem files just in case there's something strange. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

relaxvideo wrote on 2/11/2023, 1:59 AM

Just like our pc-s..
One with 1660Ti /i7/32GB other 1660Super/Ryzen5/16GB, both with latest nvidia Studio driver.
Maybe that's buggy?

#1 Ryzen 5-1600, 16GB DDR4, Nvidia 1660 Super, M2-SSD, Acer freesync monitor

#2 i7-2600, 32GB, Nvidia 1660Ti, SSD for system, M2-SSD for work, 2x4TB hdd, LG 3D monitor +3DTV +3D projectors

Win10 x64, Vegas22 latest

RogerS wrote on 2/11/2023, 7:05 AM

NVDEC decoding was buggy for me with the 1050. You can try turning it off in preferences/file io and see if it edits without crashing. If so consider an Intel ARC card that gets you decoding that works well in Vegas and better performance than 16XX NVIDIA for not too high a price.

relaxvideo wrote on 2/11/2023, 7:12 AM

But how can a so important feature "buggy" in Studio drivers??

I don't get it.

#1 Ryzen 5-1600, 16GB DDR4, Nvidia 1660 Super, M2-SSD, Acer freesync monitor

#2 i7-2600, 32GB, Nvidia 1660Ti, SSD for system, M2-SSD for work, 2x4TB hdd, LG 3D monitor +3DTV +3D projectors

Win10 x64, Vegas22 latest

RogerS wrote on 2/11/2023, 11:50 PM

It would be useful to see MediaInfo for these files.

I think it's an issue with how NVDEC works in Vegas rather than generally.

Studio drivers are just about the same as the gaming drivers just released less frequently and with features like a 10 bit color pipeline. Don't expect too much.

relaxvideo wrote on 2/12/2023, 3:26 AM

nothing unusual..

relaxvideo wrote on 2/12/2023, 3:29 AM

Other times expert users here always recommended nvidia studio driver.
It's in the top 3 suggestion. So now it's not so important? 😕

#1 Ryzen 5-1600, 16GB DDR4, Nvidia 1660 Super, M2-SSD, Acer freesync monitor

#2 i7-2600, 32GB, Nvidia 1660Ti, SSD for system, M2-SSD for work, 2x4TB hdd, LG 3D monitor +3DTV +3D projectors

Win10 x64, Vegas22 latest

EricLNZ wrote on 2/12/2023, 3:39 AM

nothing unusual..

@relaxvideo Please confirm that your file is from the same source as @David-Hammer's?

relaxvideo wrote on 2/12/2023, 4:04 AM

Sorry, i cannot confirm, i only agree with David-Hammers, that Vegas (or nvdec?) does have
some issue with standard files from Vegas hub or also from a Sony ZV-E10 cam.
Maybe that also help for devs!

#1 Ryzen 5-1600, 16GB DDR4, Nvidia 1660 Super, M2-SSD, Acer freesync monitor

#2 i7-2600, 32GB, Nvidia 1660Ti, SSD for system, M2-SSD for work, 2x4TB hdd, LG 3D monitor +3DTV +3D projectors

Win10 x64, Vegas22 latest

EricLNZ wrote on 2/12/2023, 5:03 AM

@relaxvideo Ok so we still need @David-Hammer to post media info on one of the mp4 files giving problems.

iEmby wrote on 2/12/2023, 5:42 AM

I think autosaving while any going on processing like stabilizing, ripple edit, slipping track, or mostly while UNDO or REDO, can make these types of crashes. because i mostly suffer crashes while these processings.

Last changed by iEmby on 2/12/2023, 5:51 AM, changed a total of 3 times.

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
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HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
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(Multiple Hardware Safeguards
For all-round protection)

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EXTERNAL GRAPHIC CARD

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INTERNAL GRAPHIC CARD (iGPU)

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LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

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File System: NTFS
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---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

David-Hammer wrote on 2/12/2023, 8:33 AM

@David-Hammer One wouldn't expect mp4 files from Vegas Hub to cause problems but let's have Mediainfo on one of your problem files just in case there's something strange. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

I followed the link but it says site can't be reached. I don't know how to post mediainfo.

RogerS wrote on 2/12/2023, 8:45 AM

Try here? https://mediaarea.net/en/MediaInfo/Download/Windows

Otherwise if you use a media player like MPC it's in properties.

Howard-Vigorita wrote on 2/12/2023, 12:19 PM

@David-Hammer One wouldn't expect mp4 files from Vegas Hub to cause problems but let's have Mediainfo on one of your problem files just in case there's something strange. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

I followed the link but it says site can't be reached. I don't know how to post mediainfo.

Link looks the same but the one above redirects through a proxy... here's the direct link:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

AintBigAintClever wrote on 2/12/2023, 1:09 PM

Is this with all versions of Vegas 20 or with a particular build?
For reference:-
Initial release: build 139 (I believe)
Update 1: build 214
Update 2: build 326
Help -> About to get the build version you're running.
326 crashes on my (getting on quite a bit) rig when opening files from my camcorder, but 214 is rock solid.

David-Hammer wrote on 2/13/2023, 5:42 AM

General
Complete name                            : C:\Users\sumsu\Documents\VEGAS\VEGAS Content\luxurious-villa-saint-jean-cap-ferrat-aerial-sunny-day_scbwpqvwr_1080__D.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 9.83 MiB
Duration                                 : 19 s 264 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 4 281 kb/s
Writing application                      : Lavf58.29.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 19 s 225 ms
Bit rate                                 : 4 281 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (23976/1000) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.086
Stream size                              : 9.81 MiB (100%)
Writing library                          : x264 core 157 r2969 d4099dd
Encoding settings                        : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 19 s 264 ms
Bit rate mode                            : Variable
Bit rate                                 : 2 278 b/s
Maximum bit rate                         : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 5.36 KiB (0%)
Language                                 : English
Default                                  : Yes
Alternate group                          : 1