Vegas Pro keeps crashing

j-v wrote on 11/6/2020, 4:49 PM

No idea what program and buildnr. you're talking about.

Errormesages you find at C:\Users\username\AppData\Local\VEGAS\ErrorReport

Kasper-Kristensen wrote on 11/6/2020, 4:53 PM

No idea what program and buildnr. you're talking about.

Errormesages you find at C:\Users\username\AppData\Local\VEGAS\ErrorReport

Sadly there's only 3 folders in there - "Render Templates", "SfTrans1", "VEGAS Video Plug-In Pack".

Kasper-Kristensen wrote on 11/6/2020, 5:14 PM

No idea what program and buildnr. you're talking about.

Errormesages you find at C:\Users\username\AppData\Local\VEGAS\ErrorReport

I managed to get an error log.

Extra Information
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\dx_video_grovel_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_video_grovel_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_StyleTransfer' (0, Multiple Contexts).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_StyleTransfer' (0, Filter).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_Colorization' (1, Multiple Contexts).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_Colorization' (1, Filter).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\ocio_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\dx_grovel_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\gpu_video_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\00000000.restored.veg
File: D:\Sinzera\Project Files\Never Change Project.veg

Problem Description
Application Name: VEGAS Pro
Application Version: Version 18.0 (Build 373)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a6202ceb844a48df\nvopencl64.dll
Fault Address: 0x00007FF9B48C4C21
Fault Offset: 0x00000000000F4C21

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 18.0\vegas180.exe
Process Version: Version 18.0 (Build 373)
Process Description: VEGAS Pro
Process Image Date: 2020-10-26 (Mon Oct 26) 23:36:20

j-v wrote on 11/6/2020, 5:16 PM

Sadly there's only 3 folders in there - "Render Templates", "SfTrans1", "VEGAS Video Plug-In Pack

Maybe you have a better look? I see this

Kasper-Kristensen wrote on 11/7/2020, 4:41 PM

Sadly there's only 3 folders in there - "Render Templates", "SfTrans1", "VEGAS Video Plug-In Pack

Maybe you have a better look? I see this

Okay, I found the files now. What should I do with them?

j-v wrote on 11/8/2020, 3:57 AM

Nothing, you have I think a problem with a driver for a GPU on your hardware. But your hardware we don't know also as the program where you see that error. Without knowing that we cannot help you. Sorry

walter-i. wrote on 11/8/2020, 4:27 AM

@Kasper-Kristensen
If you don't just want to tell us about your problems, but are looking for help solving them, then start here at B and C.
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

andyrpsmith wrote on 11/8/2020, 5:45 AM

Open these files with notebook and have a look at the lines of text it will tell you what Vegas is doing and if it was successful or failed. It is related to your GPU I think.

C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\dx_video_grovel_x64.log
C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_video_grovel_x64.log

C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\gpu_video_x64.log

Also have a look at JREY thread that is also related to issues with nvopencl64.dll - no solution yet The driver you should be using is 456.71

I have three versions of nvopencl64.dll in the file suppository folder with these version numbers:

1) 27.21.14.5671 (I think driver 456.71 added this to the repository)

2) 27.21.14.5655

3) 27.21.14.5638

These work fine with my 1080Ti card.

Post here the version number which is at fault.

j-v wrote on 11/8/2020, 5:58 AM

@andyrpsmith
Should it be possible to wait interfering while others are trying to help to com with all kind of possibilities you saw here on the site?
Often it is for a not experienced OP very confusing.
Start your own suggestion when the helped person does not know how to carry on.

Kasper-Kristensen wrote on 11/8/2020, 1:38 PM

What is it exactly you guys want me to do?

I can't work with a software that crashes every time I move my cursor.

j-v wrote on 11/8/2020, 1:52 PM

What is it exactly you guys want me to do?

Give the things we ask here: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
Especially the parts under B and C

Kasper-Kristensen wrote on 11/8/2020, 1:56 PM

What is it exactly you guys want me to do?

Give the things we ask here: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
Especially the parts under B and C

VEGAS Version & Build
VEGAS Pro 18, Build 373.

Windows Edition & Version
Windows 10 Pro.

Camera/App that created your footage
All different kinds of footage.

Kasper-Kristensen wrote on 11/8/2020, 2:24 PM

Problem Description
Application Name: VEGAS Pro
Application Version: Version 18.0 (Build 373)

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 18.0\vegas180.exe
Process Version: Version 18.0 (Build 373)
Process Description: VEGAS Pro
Process Image Date: 2020-10-26 (Mon Oct 26) 23:36:20

Kasper-Kristensen wrote on 11/8/2020, 2:32 PM

Extra Information
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\dx_video_grovel_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_video_grovel_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_StyleTransfer' (0, Multiple Contexts).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_StyleTransfer' (0, Filter).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_Colorization' (1, Multiple Contexts).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\svfx_Ofx1_1_plugin_x64-'de.magix_Colorization' (1, Filter).log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\ocio_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\dx_grovel_x64.log
File: C:\Users\Kasper\AppData\Local\VEGAS Pro\18.0\gpu_video_x64.log
File: D:\Sinzera\Project Files\Never Change Project_0002.veg

Problem Description
Application Name: VEGAS Pro
Application Version: Version 18.0 (Build 373)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\Windows\System32\KERNELBASE.dll
Fault Address: 0x00007FF9FEB73B29
Fault Offset: 0x0000000000043B29

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 18.0\vegas180.exe
Process Version: Version 18.0 (Build 373)
Process Description: VEGAS Pro
Process Image Date: 2020-10-26 (Mon Oct 26) 23:36:20

j-v wrote on 11/8/2020, 2:35 PM

My last attempt.
I don't see some things under B and nearly all asked under C.
There also are links how to provide that Info.

andyrpsmith wrote on 11/9/2020, 11:15 AM

Kasper please have a look at

https://www.vegascreativesoftware.info/us/forum/unmanaged-exception-error--124968/#ca778572

I have worked with JRey and solved the issue which may be similar to yours, have a look at the steps taken to deal with the issues. let me know if i can help.