VP17 + Vegasaur crashes on opening with a saved project

Comments

Robert Johnston wrote on 10/1/2019, 2:54 PM

@bitman @MR_snowman: Also try resetting preferences again on the Internal tab. I haven't had any problems for a couple days now.

Intel Core i7 10700K CPU @ 3.80GHz (to 4.65GHz), NVIDIA GeForce RTX 2060 SUPER 8GBytes. Memory 32 GBytes DDR4. Also Intel UHD Graphics 630. Mainboard: Dell Inc. PCI-Express 3.0 (8.0 GT/s) Comet Lake. Bench CPU Multi Thread: 5500.5 per CPU-Z.

Vegas Pro 21.0 (Build 108) with Mocha Vegas

Windows 11 not pro

bitman wrote on 10/2/2019, 8:25 AM

@Robert Johnston Thanks, just tried it, but it did not fix it for me.

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
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  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
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  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
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  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

bitman wrote on 10/2/2019, 8:41 AM

@altarvic Maybe look into language, regional , PAL, or decimal point (. vs ,) issue?

Or Vegas 17 POST version versus Vegas 17 to reproduce? As said before, Vegas 16 does not exhibit the issue with Vegasaur on my (same) PC using the exact same source clip...

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Robert Johnston wrote on 10/3/2019, 2:54 AM

@bitman Do you have the so4 options in Internal Preferences set to true or false? I have three of them set to FALSE, but the blacklist set to TRUE. I decided to set all of them to TRUE, and the next time I started Vegas 17 there was a crash like before. I then set the so4 options to false again, and the crashes stopped. So I have Vegasaur 3.9.1 installed and have enabled the automatic loading of previous project on startup, and have set the so4 options to false (except for blacklist).

Intel Core i7 10700K CPU @ 3.80GHz (to 4.65GHz), NVIDIA GeForce RTX 2060 SUPER 8GBytes. Memory 32 GBytes DDR4. Also Intel UHD Graphics 630. Mainboard: Dell Inc. PCI-Express 3.0 (8.0 GT/s) Comet Lake. Bench CPU Multi Thread: 5500.5 per CPU-Z.

Vegas Pro 21.0 (Build 108) with Mocha Vegas

Windows 11 not pro

bitman wrote on 10/3/2019, 3:31 AM

@Robert Johnston my So4 options are usually set to true, (including now with the crash), setting them to false is one workaround to avoid the crash (I mentioned this before in this post a few pages back). At that time I was not aware the culprit was Vegasaur. Another workaround (and a better one) is of course disable "automaticly open last project on startup" in the preferences...

@altarvic Strangely enough if you mix source clips with use so4 by default and others which are blacklisted e.g. .mov (they use the old "compoundplug.dll") in the same project and save and exit, then there is no crash with vegasaur when re-opening the project.

Last changed by bitman on 10/3/2019, 3:35 AM, changed a total of 1 times.

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

altarvic wrote on 10/3/2019, 3:50 AM

I admit that Vegasaur may be the culprit, but at present I do not know how it causes the error.

Maybe it makes some API calls, which in turn throw an exception when loading a project at startup, maybe something was not initialized at that moment, I don’t know. As I said, I could not reproduce this bug on my PC, but I continue to investigate the issue.

If changing So4 settings can fix the error, I suspect that the problem is in the Vegas API, and I'm going to find it.

bitman wrote on 10/3/2019, 4:20 AM

@altarvic Thanks, If you want me to try something out, I am all ears.

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Kenshin9977 wrote on 10/13/2019, 6:26 PM

I have the exact same issue since I installed Vegasaur.
I opened a project just 2mn before installing Vegasaur.
I closed the project then reopened it right after intalling Vegasaur and now it crash.
As @bitman said, disabling the So4 option is an effective workaround.

The issue lies 100% within Vegasaur

bitman wrote on 10/16/2019, 2:57 AM

@altarvic @VEGASPascal @Kenshin9977 @Robert Johnston

Found yet another sollution / workaround for the issue of Vegasaur + VP17 crashing on opening with saved project: if you enable QuickTime plugin in the deprecated features tab of preference, Vegas 17 (when Vegasaur is installed) will not crash anymore when automaticly opening a saved project...

With this workaround you do not need to disable s04 anymore, nor disable the automatic opening of a project in the preferences. Not sure what the consequences are of enabling the deprecated QuickTime plugin are.

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Robert Johnston wrote on 10/16/2019, 3:27 AM

@bitman

Thank you Thank you Thank you. That worked for me, too.

Maybe we should deprecate the people who decided to deprecate the plugin.

 

Intel Core i7 10700K CPU @ 3.80GHz (to 4.65GHz), NVIDIA GeForce RTX 2060 SUPER 8GBytes. Memory 32 GBytes DDR4. Also Intel UHD Graphics 630. Mainboard: Dell Inc. PCI-Express 3.0 (8.0 GT/s) Comet Lake. Bench CPU Multi Thread: 5500.5 per CPU-Z.

Vegas Pro 21.0 (Build 108) with Mocha Vegas

Windows 11 not pro

NickHope wrote on 10/16/2019, 4:56 AM

"Important: QuickTime 7 for Windows is no longer supported by Apple...."

So in theory it's a potential security risk, although I don't believe it's ever been exploited. IIRC the main risk is thought to be the player, which is not necessary to have the codec.

No idea if/why Vegasaur needs it.

It would be better if VEGAS could identify formats that require Quicktime and flag up a note about enabling the plugin at your own risk. Or just a warning/disclaimer as the plugin is first engaged.

Sylk wrote on 10/16/2019, 5:05 AM
It would be better if VEGAS could identify formats that require Quicktime and flag up a note about enabling the plugin at your own risk. Or just a warning/disclaimer as the plugin is first engaged.

@NickHope Are you sure Vegas use the external Quicktime and not an internal substitute (which is maybe more safe)?

From my side, Vegas still doesn't detect installed external Quicktime7, so i guess Vegas doesn't need Quicktime7 install.

Last changed by Sylk on 10/16/2019, 5:08 AM, changed a total of 1 times.

Software:
[OS]  : Windows 10 Ent. x64 v1903 (18362.535)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 536.23 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)
Hardware:
[GPU] : Gainward RTX 4090 Phantom / GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 860 Pro 1TB
[MOB] : Asus P8P67 Deluxe (Rev.1), No iGPU support
[SND] : Asus Xonar Essence STX
[PSU] : Corsair HX750
Devices:
[DSP1]: 30" DELL UltraSharp U3011 @2560x1600
[DSP2]: 28" Samsung U28D590 @3840x2160

[UPS] : Eaton 5PX 2200i RT

[CAM] : GoPro Hero8/4/3 Black. Apple iPhone 11Pro/6S.
[REC] : Zoom Handy Recorder H4.
NickHope wrote on 10/16/2019, 5:09 AM

It has some "surrogate" link but still needs the external Quicktime. Some mainstream Quicktime formats decode natively in VEGAS these days, but many still do not.

bitman wrote on 10/16/2019, 6:18 AM

@NickHope There may still be another another application which still needs Vegas "deprecated" QuickTime: Mocha Pro 2020 (which is brand new, so not really a deprecated OFX): it has something written in the Mocha pro 2020 release notes about Vegas:

https://borisfx.com/release-notes/mochapro-2020-release-notes/

If you scroll down to the known issues (or do a search on vegas) you see:

MO-10242 Rendering in Vegas causes host to crash if Deprecated QuickTime support is not enabled

Last changed by bitman on 10/16/2019, 6:19 AM, changed a total of 1 times.

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

altarvic wrote on 10/22/2019, 5:03 PM

New build 3.9.2 is available

From the first user reviews, this error no longer occurs.

bitman wrote on 10/23/2019, 2:22 AM

I can confirm, solved by 3.9.2

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2