Which storage drive to load Vegas projects on? crashing/locking up

jason-duncan wrote on 8/11/2023, 8:36 AM

Hello,

I have Vegas Pro 16 build 424 and all of a sudden it's locking up to where I have to use Task Manager to unlock and restart Vegas.

Vegas is installed on C drive (SATA SSD along with Windows 10). My Vegas projects are saved on a M.2 NVMe. The raw files are on another M.2. The M.2 where the raw files are is running hotter than the other. Samsung Magician says it's too high at 56c. The other is 41c.

Where do you guys save your projects? Same drive as where Vegas is installed? Do you think the high temp is causing the shutdown? Should the projects and installation be on the same drive?

Current project is 1080p. I'm editing via Preview Auto, not Best Full. No heavy effects like noise reduction. Trying to run as little resources to help prevent lock up. All drives have latest firmware.

Please help.

Comments

j-v wrote on 8/11/2023, 9:36 AM

Can you give us a screenshot of your settings at Options/Preferences/Video?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

jason-duncan wrote on 8/11/2023, 12:43 PM

Attached is a screen shot from Settings.

j-v wrote on 8/11/2023, 12:51 PM

The amount of Dynamic RAM Preview max is much to high.
These amount of 10000 cannot be used for other tasks and I think that is the reason Vegas crashes.
Set it back to the default amount of 200 and try again to render.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

jason-duncan wrote on 8/11/2023, 1:13 PM

I lowered it to 200 and still crashes. I can list all of the PC's specs if needed. I'd like t think NVMe M.2's can handle a 1080 project w/o crashing. I just completed huge a miniDV upscale to 720p project with no problems.

j-v wrote on 8/11/2023, 3:09 PM

When also after a reboot Vegas stops rendering on a specific project there must be another reason.
For trying to give help we need a lot more information, starting here : https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

jason-duncan wrote on 8/11/2023, 3:44 PM

I figured this wouldn't be easy to diagnose (other than the Dynamic RAM Preview set too high).

What's your thoughts on which drive to store the .VEG files?

j-v wrote on 8/11/2023, 3:50 PM

Does not matter as long as the drive is a part of your hardware or connected to it.
Veg files are very small ones.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

mark-y wrote on 8/11/2023, 5:21 PM

Provide the information he requested. Your storage drive is hightly unlikely to be the cause, and you need to rule out other possibilities first.

RogerS wrote on 8/11/2023, 7:05 PM

Do you think the high temp is causing the shutdown? Should the projects and installation be on the same drive?

No, the temperatures aren't even high..

No they can be on any drive.

Are you now using different media than you did in the past? If so please share MediaInfo: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Do list the CPU and GPU.

You can reset VEGAS to deal with general issues. https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

 

jason-duncan wrote on 8/11/2023, 8:18 PM

I think I may have found the problem. Haven't had tons of time to test though. I've been re-inserting the raw file in the Timeline a few times because I edited too much material, and lost track of where certain sections are in the video. I hope I'm describing that correctly. I started a new project and have been editing from the original dragged file and so far so good. Although it took about 1min 30sec in the Timeline before the crashing/lock ups occurred. I'll edit further as time allows and report back. Thank you j-v, RogerS and mark-y for your ehlp so far.

RogerS wrote on 8/11/2023, 8:20 PM

You can reuse the same media as many times as you want in a project. Most likely the issue is with the media and how it is decoded in VEGAS (so media type and GPU are important in troubleshooting).

jason-duncan wrote on 8/11/2023, 8:54 PM

Rats I was hoping reusing the file was the issue. The 1080p project consists of an 2gb .AVI file and 18gb .m2ts split-screened to compare the two.

I did forget to mention this PC is not connected to the internet on a regular basis. I try to keep it off the grid. I use VirtualDub to capture vhs and other stuff and sometimes after Windows updates, I can't capture anymore. I did however update the storage drivers, soundcard firmware, GPU driver, and latest Windows update.

After adjusting the Dynamic Ram Preview to 200, I also changed the "maximum number of rendering threads" from 32 to 24. My CPU is AMD Ryzen 9 3900X 12-core 24 thread 3.8Ghz so I wasn't sure 32 was correct.

fr0sty wrote on 8/11/2023, 8:59 PM

What type of GPU are you using? Also, there are more than one type of GPU driver, there's game ready drivers, and then there's studio drivers if you have an Nvidia GPU, or Pro drivers if you have AMD. The latter two are what you want to have installed on your GPU depending on which GPU manufacture makes your GPU. Those work best with Vegas.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

RogerS wrote on 8/11/2023, 9:03 PM

Try using MediaInfo to figure out what's actually in the file (follow the links I shared). Some players like MPC have it built in if you go to file and properties.

Rendering threads shouldn't have any impact on stability.

jason-duncan wrote on 8/11/2023, 11:04 PM

Sorry RogerS. I didn't see that you request my GPU & CPU. I'm using different media than my last project, but I've used .m2ts files before with no issues.

GPU= NVIDA GeForce GTX 1080ti. Earlier today I installed the latest driver (studio, not gamer). I do have "GPU acceleration of video processing" enabled.

CPU= AMD Ryzen 9 3900X 12-core 24 thread 3.8Ghz

Attached is a screen shot from MediaInfo of the .m2ts file. I can attach the AVI file if needed.

RogerS wrote on 8/12/2023, 12:38 AM

Please share the avi, too. You can copy and paste right from MediaInfo.

jason-duncan wrote on 8/12/2023, 8:10 AM

Attached is the avi

jason-duncan wrote on 8/13/2023, 9:55 AM

Hi RogerS. Does the AVI information help you at all to determine why Vegas is randomly crashing? If I load the .m2ts file in a separate project and edit, it doesn't crash. I'd like to think my PC and/or Vegas can handle a project with two files that are the same frame rate, even though they are different types of files.

j-v wrote on 8/13/2023, 10:17 AM

@jason-duncan
When you get a crash with those 2 types of files, what type of project (the settings) do you use in that case?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

RogerS wrote on 8/13/2023, 10:30 AM

I've never seen this type of AVI file before so can't say much about how it would behave in VEGAS. Why did you choose that format (ATI YUV Planar)? (It definitely isn't using the GPU so that isn't the issue) Perhaps others here know more about avi formats.

If you right-click on that media and go to properties, what decoder (plugin) does it use in VEGAS?

Is the mts file using so4compoundplug?

jason-duncan wrote on 8/13/2023, 10:34 AM

Delivery will be BD 1080p. Since it kept crashing, I started from scratch thinking the problem was that I was reusing the .m2ts file (kept dragging the file in the Timeline since I lost track of certain scenes). With this new project the settings is 720x480 23.976fps. I have "adjust source media to better match project" checked. The avi is 720x480, the m2ts is 1920x1080. Both are 23.976fps. It's crashing less now that the project setting is 720x480, but still locks up occasionally. Not sure if I should un-check "adjust source media to better match project"? I know I'll have to change the setting to 1920x1080 before I render.

jason-duncan wrote on 8/13/2023, 10:45 AM

RogerS: The avi was originally a vob file that I converted to avi because Vegas didn't read the vob correctly. I converted it in VirtualDub; probably incorrectly. It's just a guide track so I didn't need anything too special. I admit I have no idea the best method to convert that is Vegas-friendly.

Plug-in for AVI: aviplug.dll

Plug-in for m2ts: compoundplug.dll

Is this what you are asking? "if you right-click on that media and go to properties, what decoder (plugin) does it use in VEGAS"?

john_dennis wrote on 8/13/2023, 11:58 AM

@jason-duncan said: "I admit I have no idea the best method to convert that is Vegas-friendly."

Long, long ago in a Vegas version BCE, I was advised by a Vegas developer to change the .VOB extension to .MPG. I just tried it in Vegas 14 and it allowed me to work with a VOB that has PCM audio. Vegas 20 doesn't have a problem opening a VOB with PCM audio. One has to do a filter to have Vegas look for files with a .VOB extension.

I think your pursuit of disk optimization is a waste of effort without some indication from the Windows Event Log or the Reliability History Log

to indicate what is actually going on at the time of the failure.

jason-duncan wrote on 8/13/2023, 1:39 PM

The vob (now avi file) is for guide purposed only. I'm redoing an old project that I originally used the dvd, now I'm using the BD. Vegas was having trouble playing the vob so I first converted it to mp4, but that converted file ended up being 32gb. The original vob is only like 300mb, so obviously I converted it wrong.

I'm not worried about optimizing disk space. At first, I was thinking the large mp4 file was the reason for the crash. Actually, I thought the high temp of the storage drive was the issue, but I moved the files to another M.2 that isn't registering high temp and didn't make any difference.

I did convert the vob to mpg, but Vegas didn't read that file any better than the vob, so that's why I did mp4, and now avi.