• Offtopic

  6 answers, most recent on 8/12/2024

  RE: Vegas Hub Login not working
  I'm having trouble accessing the website to access my purchase history, downloads, and serial numbers. I've tried to reset my password, but I'm not receiving the email link. It still seems like there might be an issue with their site. When I try to
• Video

  12 answers, most recent on 4/12/2024

  RE: Multi camera
  I had to use my phone to take the picture because screenshots wouldn't get the drop-down in tools for multi-camera check boxes. I have another screenshot I included of errors that pop up when I try to open from the program. it says it Can't find or
• Offtopic

  6 answers, most recent on 10/3/2023

  RE: Random pop-up for activation, but invaid serial? It worked yesterday?
  You might try Online Live Chat (advice here) to see if they are able to help you. https://www.vegascreativesoftware.com/us/support/ @nforsyth @vkmast, I have contacted support via email twice. I just followed your link to see about live online
• Offtopic

  11 answers, most recent on 6/4/2024

  RE: Vegas for Linux?
  @HyperionZ Have you considered Kdenlive, Shotcut or the Linux version of DaVinci Resolve? Kdenlive has a lot of features but can be moderately steep learning. But the layout and use reminds me of Premier. It just has a different approach to editing
• Video

  5 answers, most recent on 2/21/2024

  Encoding 8mm tapes to usable fornat
  I'm about start a new project of converting a bunch of 8mm and Hi8 video tapes. First, I'll capture them using a version of Vegas that supports FireWire capture. Second, since those are rather large files, and for compatibility across most modern
• Video

  3 answers, most recent on 1/13/2023

  RE: Video in preview display showing red and black
  Try the free software MediaInfo to help you understand the technical differences between the formats your phone can shoot. They're not all equally supported in Vegas.
• Video

  23 answers, most recent on 3/2/2023

  RE: My video is gray
  Sony VEGAS Pro does not support HDR. Only newer versions of VEGAS Pro developed under Magix (VEGAS 16+) support HDR. Sony sold VEGAS to Magix years ago. If you do not have your project settings set correctly, the color will not display correctly.
• Vegas Movie Studio (up to ver. 17)

  7 answers, most recent on 9/16/2023

  RE: Can't Run Program
  No, I got it from Best Buy, but it's been sitting for two years while I deal with Covid, getting so sick I can't even leave the apartment, then buying a house, then moving in, then Covid again, then healing from being almost completely immobile and
• Offtopic

  11 answers, most recent on 6/4/2024

  RE: Vegas for Linux?
  @HyperionZ Have you considered Kdenlive, Shotcut or the Linux version of DaVinci Resolve? Kdenlive has a lot of features but can be moderately steep learning. But the layout and use reminds me of Premier. It just has a different approach to editing
• Video

  32 answers, most recent on 11/20/2022

  RE: Customer Support
  Why would I do that? That's 3 layers deep in User Forums! How about this (free technical advise for Magix): From any place that relates to the product being used... a menu item that say "SUPPORT" Then the menu flow structure is as follows: Support
• Video

  23 answers, most recent on 3/2/2023

  RE: My video is gray
  Sony VEGAS Pro does not support HDR. Only newer versions of VEGAS Pro developed under Magix (VEGAS 16+) support HDR. Sony sold VEGAS to Magix years ago. If you do not have your project settings set correctly, the color will not display correctly.
• Video

  7 answers, most recent on 6/27/2023

  RE: I use Vegas Pro 17.0, do I need to upgrade to 20.0?
  There's no compulsion to remove old versions of VEGAS. I mostly switched over to VP 20 though with earlier builds it had problems with iZotope RX VST 2 plugins so I stayed in 19 to work on audio. Those problems seem mostly addressed though I haven't
• Video

  7 answers, most recent on 3/15/2022

  [Solved] Unable To Download Vegas Pro 18 :( frustrated please help
  I have downloaded Vegas about 5 times now, every time I download it says it has successfully downloaded however I cannot find the program anywhere. I clicked create a desktop shortcut, there is no desktop shortcut, the VEGAS folder which should be
• Video

  41 answers, most recent on 5/16/2023

  RE: 4k video choppy after render- base video looks good.
  I can't believe how helpful you all have been. I had 6 cameras rolling for that shoot (old cell phones and 2 gopro's ) so you can imagine my frustration when the one that's giving me issues rendering is the brand new s23 ultra. It takes me a very
• Video

  3 answers, most recent on 12/7/2022

  RE: Ripple Dissolve
  Can someone please help me by phone or live chat? Please note that this forum is a peer-to-peer user forum, not Vegas Support. If you want to contact Vegas Support, please click on the Support link in the forum's header and follow the process to
• Video

  3 answers, most recent on 6/13/2023

  I have vidoes from my iphone i am trying to edit and are glitchy
  Hi guys I have videos from my phone which when put into vegas they become very glitchy sometimes flashing green and pink and grey. I tried on vegas 19 and now tried 20 for a month and still not working. Sometimes the video is not seen at all and is
• Video

  28 answers, most recent on 1/14/2024

  RE: Vegas Pro....How many crashes a day is too many? Am I done with Vegas?
  First of all.....the support tickets I've sent recently don't address the crashes because I'm not going to bother doing the usual troubleshooting advice you routinely give. The reason is this...... I've read LITERALLY hundreds of complaints on
• Video

  3 answers, most recent on 11/22/2022

  Sales support?
  I would like to know where to ask sales a question. I wrote a letter, but no reply to date, although I thought that if there was a promotion, I would upgrade from Vegas Pro to Post. But there is nowhere to do it, and I can't even phone (I live in
• Video

  16 answers, most recent on 6/9/2024

  RE: VPS 21.300 .MTS render to .MP4 no longer has audio
  The first two screen shots are the default settings for a new Project in VP 21. The 2rd (largest) is the strange 8000 Hz setting captured by the phone. Usually AVC video codec is combined with AAC audio codec. So, by Mediainfo data, you are using
• Video

  5 answers, most recent on 8/18/2022

  RE: Samsung S21 Ultra FPS issue in Vegas 17
  Samsung phones generally use Variable Frame Rate, which is not well supported in Vegas Pro 17. MediaInfo should reveal this. The simplest solution, reported many times on this forum, is to encode to Constant Frame Rate in Handbrake first.
• Video

  17 answers, most recent on 7/26/2023

  RE: New PC Build For Vegas 20
  Yes I only encode via hardware. With older builds of Vegas I used to frameserve to Handbrake. Now I use Happy Otter R+, which basically does the same thing. All P cores stay pegged at 5.5GHz and E's at 4.3GHz during the encode. CPU usage on the
• Video

  6 answers, most recent on 10/6/2022

  RE: iPhone .mov Washed Out On Vegas
  While Vegas may never support dynamic metadata if you want to edit the files in Vegas you can try setting the project to 32-bit full mode which should read the media as Rec 2020/HLG. Then in the color grading panel try adjusting log exposure and see
• Video

  134 answers, most recent on 8/14/2023

  RE: VEGAS Pro 20 Build 411 General Thread
  How did this devolve into warring camps? Stick to factual depictions of your experience which is enough. I certainly hear and respect the issues users raise using VEGAS with even the best hardware on the market. We all see that VEGAS has performance
• Video

  276 answers, most recent on 12/19/2023

  RE: VEGAS Pro 20 feedback
  I just installed VP20. The supplied activation key for Boris FX Primate does not work. I get the message that it is not the right key for this product from Boris. How do I message Magix to give me a working activation key? I can't find an email