• Video

  51 answers, most recent on 2/27/2020

  RE: [Closed] Crashes hard importing GoPro Hero Black clips
  Well, I am the person being referred to about the "Two Cents Worth"... Yes, the GoPro Hero's will adjust themselves to a VFR, even if MediaInfo does not show that. Where it really comes into play, is when you have the Shutter set at Auto, and
• Video

  6 answers, most recent on 7/24/2020

  Vegas pro 17 crashes very often without giving any error message
  josep-c wrote on 2/9/2020, 6:25 PM Vegas pro 17 crashes very often without giving any error message My PC is: ACER INTEL(R)Core(TM)i7-4770 CPU 3,4GHz RAM 24GB Operating System 64 bits Windows 10 home Graphic card GeForce GTX 1060 6 GB Disc (C:) 500
• Video

  91 answers, most recent on 7/17/2020

  RE: VEGAS Pro 17 Update 4 (Build 421) - General Discussion
  I ran Picture Quality tests using Wayne Waag's Render Quality Metric tool to see if decode made any difference in the quality of the output. Date: 2020/02/06  16:00:05  Description: Magix VCE FHD 28-48 Mbps Vegas Pro 17-387, Encode, but no
• Offtopic

  3 answers, most recent on 2/16/2020

  RE: error 24
  See this advice from Support (New) section https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
• Offtopic

  3 answers, most recent on 2/16/2020

  error 24
  When I purchased Vegas 15, I used my initial email. But I deleted that email.Therefore, when I entered another email, I got error 24.Is there a way to register using a different email than the initial one? Please let me know if you have any. Thank
• Video

  39 answers, most recent on 2/13/2020

  RE: Magix Vegas 17 Pro Build 387 AVCHD rendering error
  AVCHD 1920x1080-60i I need M2TS file. Not MP4. AVCHD allows 60fps. MagixAVC only allows 30fps. Changing it to 60fps manually only causes another error. AVCHD allows 60fps as well as both audio/video intact. not split. Than there is something
• Video

  3 answers, most recent on 2/12/2020

  Vegas pro 17 crashes very often without giving any error message
  Vegas pro 17 crashes very often without giving any error message My PC is: ACER INTEL(R)Core(TM)i7-4770 CPU 3,4GHz RAM 24GB Operating System 64 bits Windows 10 home Graphic card GeForce GTX 1060 6 GB Disc (C:) 500 GB solid Disc (D:) 1TB Can you give
• Video

  13 answers, most recent on 2/24/2020

  RE: NVidia Driver Compatibility
  I hope the development team works to improve Vegas Pro 17 performance with the NVidia Studio drivers. The RTX-2070 card I have does not take advantage of its high performance through-put capabilities without errors in Ultra HD projects (using Win
• Video

  One answer, on 1/31/2020

  RE: install error
  The standard Support advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ and Customer support link https://support2.magix.com/customer/en/vegas/form
• Vegas Movie Studio (up to ver. 17)

  One answer, on 1/27/2020

  RE: Vegas Movie Studio 16 - 2 emails = conflicting registration
  Customer support (and the "standard" answer).
• Vegas Movie Studio (up to ver. 17)

  One answer, on 1/27/2020

  Vegas Movie Studio 16 - 2 emails = conflicting registration
  Hello, I purchased the upgrade for Movie Studio 14 to Movie Studio 16 & I forgot I already had an account (I thought I bought it as a guest before & didn’t remember using an account) & made a new account. Now when I start Movie Studio I
• Video

  2 answers, most recent on 1/25/2020

  RE: Vegas Pro 15 Error Code -24
  The "standard" advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ and the Customer Support is here https://support2.magix.com/customer/en/vegas/form
• Video

  2 answers, most recent on 1/25/2020

  Vegas Pro 15 Error Code -24
  Hello All, Recently I launched my Vegas only to find it requesting my email and its verification code, I inserted both details making sure they were correct and the error code -24 ( This serial number has already been activated on another email)
• Video

  1195 answers, most recent on 10/27/2025

  RE: Happy Otter Scripts for Vegas Pro
  Hello everybodyI have a little problem with the Deshaker.I selected a clip on my timline and edited it in the Deshaker.Everything with the default settings.But the clip that was output did not match the selected clip.The part that I previously cut
• Video

  6 answers, most recent on 12/9/2019

  RE: Cannot activate my Vegas Pro 15 on new computer
  No, you are not:) Thanks for coming back and confirming the solution. (Btw, @EricLNZ's advice in that same thread is excellent.)
• Video

  6 answers, most recent on 12/9/2019

  RE: Cannot activate my Vegas Pro 15 on new computer
  This serial number has already been registered to another email address. Please contact MAGIX supportError code: -24Even though on this account, its registered under my products  
• Video

  4 answers, most recent on 12/6/2019

  Vegas Pro 16 hangs at Splash Screen "Creating Windows"
  I need help! I'm using Vegas Pro 16, which was working fine yesterday. I'm in the middle of an important work project and this morning when I tried to start it, it hangs at the splash screen and never opens. I have the error reporting files
• Video

  9 answers, most recent on 11/27/2019

  RE: is Boris FX Sapphire offer for black friday will work in Vegas 18 ?
  Vegas 17 isn't giving me any more grief than 16 did. That said, your system definitely does not meet the minimum requirements to run it. As for the screen, have you tried OLED or full size LED/LCD TVs? Odd that you only hear those screens, I tend
• Video

  One answer, on 11/18/2019

  An error occurred while creating the media file xxxxxxxxx .mp4.
  Hello Team, After editing a 33 minute video interview on my PC using NVIDIA GPU acceleration my PC rendered the project up until min 24 and crashed after saying it finished with message: "An error occurred while creating the media file FINAL.mp4.
• Vegas Movie Studio (up to ver. 17)

  15 answers, most recent on 11/27/2019

  RE: Blank (black) video in random places when rendering
  I am running nearly the same system specs, no black frames here. 4k 60p is used almost daily for rendering tests. There is hope, so don't limit your expectations with statements like "if their rendering is going to be so unreliable." This may help,
• Video

  17 answers, most recent on 10/31/2019

  RE: Red Screen while preview - Vegas Pro 17
  A red frame is a VEGAS hint that the GPU returns an error with "internal ressources". Please add the vegas170.exe to your NVIDIA control panel. Do you mean this?
• Audio

  5 answers, most recent on 10/28/2019

  RE: VP16: Audio devices not work
  Hello rraud, the Windows error comes when I start VP with CTRL + Shift. Here is probably a VST plugin will be out of order. I'll check that yet. It remains the AUDIO device problem. After installing ASIO4All, only this AUDIO device works in Vegas.
• Vegas Movie Studio (up to ver. 17)

  8 answers, most recent on 10/21/2019

  RE: Error code 24 trying to register a new product
  @yukari01 this is from Support form suggested answers : "Q. How to solve error code "-24": A.: You will receive the message "Serial number already assigned" or "Error code -24" if the product has already been registered under another e-mail address
• Vegas Movie Studio (up to ver. 17)

  8 answers, most recent on 10/21/2019

  Error code 24 trying to register a new product
  The day after purchasing Vegas Movie Studio Platinum 16 on my fairly new Windows 10 computer that meets the recommended specifications, it will not register. I used the e-mail sent to me for the download and used the serial number provided. When I