Comments

Dexcon wrote on 12/23/2021, 11:11 PM

What is the protocol to get it back

The easiest way is to reinstall the Boris package.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

MikeyDH wrote on 12/23/2021, 11:58 PM

I tried this twice and it failed both times. Baffling. I will have to try and call Boris or contact Magix after the holiday. Merry Christmas

Dexcon wrote on 12/24/2021, 12:18 AM

@MikeyDH  ... that is indeed strange. Maybe try resetting Vegas Pro back to its default settings as per https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ making sure to clear the cache by checking that checkbox during the process.

Presumably. the Boris Continuum plugins are showing as installed under Windows Apps and Features.

BTW, I've only hours ago installed the just released new build of BCC 2022 (version OFX_Hosts_15_0_1) and the BCC and BCC+ VFX appear as they should in Vegas Pro 19's (build 458) Video FX window.

And Merry Christmas as well. Let's hope that Santa's PCR tests are up-to-date otherwise there's going to be a lot of empty Christmas stockings tomorrow 🙂🙂🙂.

Last changed by Dexcon on 12/24/2021, 12:21 AM, changed a total of 1 times.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

MikeyDH wrote on 12/24/2021, 12:34 AM

Thanks Dex. I tried reinstalling both and my puzzlement continued. I sent a ticket to Boris. Maybe they have an answer. I'm spent. After the holiday we re rack the brain. Have a good night

lan-mLMC wrote on 12/24/2021, 2:07 AM

Check if there are these folders and files in "C:\Program Files\Common Files\OFX\Plugins":

If there are, then close Vegas, try deleting "plugin_manager_cache.bin", "svfx_plugin_cache.bin" and "FX Thumbnails" in "C:\Users\YourName\AppData\Local\VEGAS Pro\19.0", then start Vegas to see if boris come back.

MikeyDH wrote on 12/25/2021, 3:36 AM

No luck there, lan-mLMC, but thank you. I've uninstalled and reinstalled both programs, but there is a bottleneck there somewhere. Maybe two monkeys fighting for the same space???

lan-mLMC wrote on 12/25/2021, 4:03 AM

Check if there are these folders and files in "C:\Program Files\Common Files\OFX\Plugins":

Whether there are BCC folders in Vegas plugin directory : "C:\Program Files\Common Files\OFX\Plugins" ?

If no, it means there's something wrong with the BCC installation.

MikeyDH wrote on 12/25/2021, 5:01 AM

Yes, Ian, they are in the common files folder. I have a ticket into BorisFX hoping that they can assist. I never had an installation issue with Vegas and Boris. Thanks for the assist.

Photo_G wrote on 12/25/2021, 9:06 AM

That's very odd. I did the same update, but my Boris plugins weren't affected.

Reyfox wrote on 12/27/2021, 12:39 PM

"Something" happened during the update if Boris was there before it. I too updated and all the Boris FX "stuff" is still there, and working as it should in VP19.

Former user wrote on 12/27/2021, 1:58 PM

I've just updated Continuum, all seems fine, except recently i've had a few of Boris stuff to crash Vegas or be so unresponsive it's unusable uncontrollable, , Boris or Vegas's fault I Dunno 🤷‍♂️🙃🤔😂

MikeyDH wrote on 12/27/2021, 2:11 PM

Funny you mention that Gid. Before I did the Vegas update I had Boris crash the program a time or two when looking to add transitions. I guess I need to call Boris since there has been no or slow response to my ticket.

Reyfox wrote on 12/28/2021, 9:51 AM

@Former user which particular Boris FX are problematic with Vegas?

Former user wrote on 12/28/2021, 3:51 PM

@MikeyDH @Reyfox Hi, I'd have to go through & make a list, it's mostly things like Glows & Looks etc. that slow Vegas beyond usability, these type of fx's need a good quality preview screen to get a true view of how it looks, so having to reduce it to Preview - (Auto) to get it to play is rubbish, S_UltraZap i can't add more than a few lines without it becoming unresponsive, (that's the in-built Mocha slowing it) but the worst is after applying S_Transition, then changing the default transition in s_transition to Filmroll,
it crashes immediately when played back in the host, other options from the default transition in s_transition drop down work ok, & Filmroll transition works ok when applied on it’s own,

I posted on Boris's forum but no reply, I rarely get a reply or a decent response from them if i mention Vegas. 

Reyfox wrote on 12/28/2021, 4:22 PM

@Former user sorry, I can't help you with Sapphire. I only have Continuum Complete 2022.

In the Boris forum, they used to answer my questions with the knowledge I was using Vegas. You would think that since Vegas offers their products often enough, they would give the Vegas users some "lip service"....

I have a friend that has VP19 and Boris FX Suite (everything) and he said he will try it tomorrow.

Former user wrote on 12/28/2021, 4:40 PM

@Reyfox The Sapphire stuff is a bit more intensive than the BCC stuff, but yeah, i have all of Boris's plugins & standalone stuff so even just an acknowledgement of my posts, just a polite 'we don't know' would be nice, but often not a single mention from Boris,

I think a lot of the Boris team is on holiday till the new yr now

Phil-MJr. wrote on 12/29/2021, 1:51 AM

Is this a problem with complete Continuum suite?

Reyfox wrote on 12/29/2021, 6:50 AM

@Phil-MJr. no... this is with Sapphire.

 

MikeyDH wrote on 12/29/2021, 7:22 AM

Is this a problem with complete Continuum suite?

Yes, Boris has replied and I am in the process of correcting the problem. Just a matter of making sure of their directions with their reply. When they say remove items from app data but don't delete I hit a wall with just how to do that.

 

 

Wiew wrote on 12/29/2021, 7:26 AM

@Former user  Hello , reproduced over here

I opened the S_effect that open Sapphire effects editor ,

it is a slightly different view ,did an update this morning.

I added the flimroll , played with some settings , wanted to go back to Vegas and indeed a crash.

This is not happening if you add filmroll directly to you movie part on the timeline

 

Last changed by Wiew on 12/29/2021, 7:37 AM, changed a total of 1 times.

Camera's ; Panasonic HC-X1 / Panasonic FZ2000 / DJI mini 3 pro drone

Hardware ; AMD Ryzen 9 5900X / MSI Radeon RX 6750XT / 32GB Ram

Screen ; BenQ 27" 4K

My showreel

Reyfox wrote on 12/29/2021, 7:35 AM

@MikeyDH the appdata folder is hidden. You can have folders show "hidden" folders/files by going up top to the View and check mark the "Hidden Items" box.

Then you proceed to the file location posted by @lan-mLMC above and follow his directions. I'd create a folder on the desktop and move those items there, and then start Vegas and see what happens.

Maybe include the directions Boris sent you?

Last changed by Reyfox on 12/29/2021, 7:40 AM, changed a total of 1 times.

Newbie😁

Vegas Post 365 (Currently VP21)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 22.5.1, testing 24.7.1

Gigabyte X570 Elite Motherboard

MikeyDH wrote on 12/29/2021, 8:15 AM

I can open the App Data folder through my user menu on the C drive.

Reyfox wrote on 12/29/2021, 8:45 AM

@MikeyDH where is the confusion then with the Boris instructions?

MikeyDH wrote on 12/29/2021, 10:42 AM

on what they are saying to remove the bin files they suggest without deleting.

@MikeyDH where is the confusion then with the Boris instructions?