Magix, will there be an upgrade offer?

Comments

Tom Pauncz wrote on 10/16/2016, 10:11 AM

Well put Spectralis... 

Eagle Six wrote on 10/16/2016, 10:40 AM

The $199 offer specified an "upgrade to Vegas Pro 14" so technically it did include an upgrade for new customers. The latest $249 offer, as other posters have pointed out, is where the "upgrade" link directs VP13 owners. But it's all semantics anyway. $249 is the only offer available to those of us with VP13 so it's a rose by any other name.

As for the poster who claimed that we all had the chance to take the $199 offer - yes, that's true but that ignores the fact that a Magix employee told us to wait for the upgrade deal on the Sony forum. If I had known then how Magix operate then of course I would have ignored his advice and possibly taken the deal. I'm sure the captain of the Titanic would have avoided the iceberg in hindsight.

"so technically it did include an upgrade for new customers", I would agree with that, however the term 'upgrade' is seldom used in that context, especially when the email is being sent to previous version users.  And it certainly didn't include language something like, "upgrade offer for anyone".

"If I had known then how Magix operate", although you may not have intended it in this context, this statement may offer insight into the business practices of Magix.  Even if the product is satisfactory to an end user (for me it is not), the end user customer may be wise to consider if the business practices of the company are of value?  At this point I doubt it.  I think they have tarnished their own reputation.

And, for those who jumped on the deal to get Vegas pro 14 at $199 and think that it is a great deal for them because they didn't need to show a previous version to 'upgrade' from, beware when they introduce version 15, as you will be in the same boat as loyal customers are now!  Of course now, the cat is out of the bag, consumer beware!  Hopefully Magix will change their business practices in the future and be more forthright to the market place.

My question still stands, although becoming redundant, but still on topic.......will there be an upgrade offer for previous version owners?

Best Regards.......George

Last changed by Eagle Six on 10/16/2016, 10:40 AM, changed a total of 1 times.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Flexinoodle wrote on 10/16/2016, 10:49 AM

It is very very clear that Magix do not care one little bit about anything at all to do with customers from Sony, here is a great example of their update costing....

Sound Forge 11 Pro Sony - Upgrade cost to Sound Forge 11 Pro Magix $149

Sound Forge Audio Studio Sony - Upgrade cost to Sound Forge 11 Pro Magix $149

They have put so so so much effort in to working all this out that they can't even differentiate between an up to date pro licence and a cut down version, and they want me to pay $149 for my pro update, just to have their name on the software hahahahaha

What a complete and total bunch of nonsense

Spectralis wrote on 10/16/2016, 1:29 PM

The $199 offer specified an "upgrade to Vegas Pro 14" so technically it did include an upgrade for new customers. The latest $249 offer, as other posters have pointed out, is where the "upgrade" link directs VP13 owners. But it's all semantics anyway. $249 is the only offer available to those of us with VP13 so it's a rose by any other name.

As for the poster who claimed that we all had the chance to take the $199 offer - yes, that's true but that ignores the fact that a Magix employee told us to wait for the upgrade deal on the Sony forum. If I had known then how Magix operate then of course I would have ignored his advice and possibly taken the deal. I'm sure the captain of the Titanic would have avoided the iceberg in hindsight.

"so technically it did include an upgrade for new customers", I would agree with that, however the term 'upgrade' is seldom used in that context, especially when the email is being sent to previous version users.  And it certainly didn't include language something like, "upgrade offer for anyone".

"If I had known then how Magix operate", although you may not have intended it in this context, this statement may offer insight into the business practices of Magix.  Even if the product is satisfactory to an end user (for me it is not), the end user customer may be wise to consider if the business practices of the company are of value?  At this point I doubt it.  I think they have tarnished their own reputation.

And, for those who jumped on the deal to get Vegas pro 14 at $199 and think that it is a great deal for them because they didn't need to show a previous version to 'upgrade' from, beware when they introduce version 15, as you will be in the same boat as loyal customers are now!  Of course now, the cat is out of the bag, consumer beware!  Hopefully Magix will change their business practices in the future and be more forthright to the market place.

My question still stands, although becoming redundant, but still on topic.......will there be an upgrade offer for previous version owners?

Best Regards.......George

I agree with you that their terminology is confusing and possiby misleading. The $249 price is promoted as a "special offer" but it takes us to the upgrade page. It's hard not to view this game with words that Magix are playing as deliberately confusing. The only reason I can think of for this ploy is to spin the higher upgrade price as a special offer. I'm not Nostradamus but I predict there'll be no other offer. No "upgrade price" or any other concessions. I hope Magix prove me wrong but I doubt it.

Spectralis wrote on 10/16/2016, 1:38 PM

It is very very clear that Magix do not care one little bit about anything at all to do with customers from Sony, here is a great example of their update costing....

Sound Forge 11 Pro Sony - Upgrade cost to Sound Forge 11 Pro Magix $149

Sound Forge Audio Studio Sony - Upgrade cost to Sound Forge 11 Pro Magix $149

They have put so so so much effort in to working all this out that they can't even differentiate between an up to date pro licence and a cut down version, and they want me to pay $149 for my pro update, just to have their name on the software hahahahaha

What a complete and total bunch of nonsense

Yes, this does seem to contradict the argument that Magix MUST charge existing customers more for VP14 to balance the books. I'm not sure which acountacy firm they're using but I'd ask for my money back if I were them. Perhaps the accountancy company charges in a similar way - new customers get charged the same price for every contract and existing customers always pay more.

Eagle Six wrote on 10/16/2016, 2:00 PM

Spectralis wrote on 10/16/2016, 11:29 AM

I agree with you that their terminology is confusing and possiby misleading. The $249 price is promoted as a "special offer" but it takes us to the upgrade page. It's hard not to view this game with words that Magix are playing as deliberately confusing. The only reason I can think of for this ploy is to spin the higher upgrade price as a special offer. I'm not Nostradamus but I predict there'll be no other offer. No "upgrade price" or any other concessions. I hope Magix prove me wrong but I doubt it.

Excellent summary, I absolutely agree....

+++1

Best Regards.....George

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Tom Pauncz wrote on 10/16/2016, 2:15 PM

++++2 from me too.

ushere wrote on 10/16/2016, 5:42 PM

as ever + whatever 

risce1 wrote on 10/16/2016, 7:16 PM

This whole upgrade is a joke, as is Magix first hacking of Vegas, no word from them, just wolfgang the fanboy and Nick being positive and openminded as he always has been.Just pathetic...not you Nick, everything else.

 

 

MathiasH wrote on 10/17/2016, 4:27 AM

Hi everybody,
For some users this thread has become an outlet for frustration and anger. There have been several warnings from the moderators to stay on topic, which were ignored.

For the future, please, be aware of our community rule 1:

"Angry posts written to blow of steam will be deleted. Members of the community who write such posts will be warned. Repeat violations will result in removal from the community."

Having said that, I will close this thread now.

Best regards,
Mathias