Magix, will there be an upgrade offer?

Comments

vkmast wrote on 9/29/2016, 8:59 AM
 

All the above is speculation.

I understand that http://www.vegascreativesoftware.com/us/newsletter/special-offer/vegas-pro-14/ is pointed to by the emails from MAGIX and the Net Notify from Vegas.


Very plausible speculation.

I have understood that to be the case as well.

vkmast wrote on 9/29/2016, 9:08 AM


Whow, DVDs are very expensive in the States!?


Not to mention potential customs duties and taxes. I think most of us are able to back up their download to an inexpensive blank disc.

Quitter wrote on 9/29/2016, 9:16 AM

But Vegas is "cheaper", 249EUR as of today is 279USD.

Not if I buy all for converted EUR 239,88 in the States 😉

sorry, out of topic
or not?

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 10 Home 1903, i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
           Vegas Pro 14.0 Build 270

Nick Hope wrote on 9/29/2016, 12:29 PM

I think it was supposed to be VP13+VP14Edit.

Possibly. Actually even for V14 Pro it wouldn't have seemed particularly strange if it could only be bought by verified owners and if the later offer for VP13 users had been say $149 for the first 30 days, not $249.

Who was it itended for? VP12 users?

Owners of a licence for Sonic Foundry Vegas 1.0 to Sony Vegas Pro 12.0. I guess.

But you lose the loyal ones.

Some for sure. A lot will be forgiven over time if the product proves itself in performance and reliability. Especially when those users start trying to cut in those other NLEs and realise that nothing's as nice as Vegas Pro.

...I would be ok with 199 for the pro version since that was offered to everyone, intentionally or not.

It still wouldn't surprise me to see that price or even cheaper offered at some point (Black Friday/Cyber Monday perhaps), particularly when the SCS info has fully migrated over and upgrade pricing can be properly verified against serial numbers for older versions.

Tom Pauncz wrote on 10/11/2016, 3:24 PM

So, I guess there will not be an "upgrade" price for VP14. Getting close to the 16th.

But is it worth the $249?? Historically the SONY upgrades were $149.95 for a new version.

I, for one, do not believe that Magix cannot verify existing, registered serial numbers.

I think this is a shameless money grab and I am really disappoointed in Magix, having been a loyal Vegas user since V3.

risce1 wrote on 10/11/2016, 5:19 PM

+1, also I dont think Magix had any idea there were serious pros that use this software, and are sadly being taught what all they screwed up

 

OldSmoke wrote on 10/11/2016, 5:36 PM

But is it worth the $249??

If everyone would have paid the same I would still buy it for $249 but that's not the case. Are the new features and "minor" big fixes worth is? No way, because the new bugs are by far worse, scripting for instance. Let's see how that plays out, that is the first I am NOT upgrading.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

ushere wrote on 10/11/2016, 5:41 PM

couldn't agree more with tom. am absolutely appalled with the whole shebang, from oblique promises of discounts to 13 owners through to 14 breaking numerous plugins the whole thing has been an unmitigated disaster.

and whilst nick (who i admire) writes: Some for sure. A lot will be forgiven over time if the product proves itself in performance and reliability. Especially when those users start trying to cut in those other NLEs and realise that nothing's as nice as Vegas Pro.

i can only disagree with him. many of us 'older' users will not forgive and forget in a hurry, and so far it hasn't proved itself in either performance or reliability.i can only note the not insignificant numbers who've moved over to resolve (and from adobe too) - there's no way i can see any of these people even looking at 14, and perhaps like myself they might look at 15, but they certainly won't dive in without a great deal of research and assurances from others that it does what it's supposed to. as for vegas being 'nice' - i'll happily continue using 13 (and its working plugins) for rough cutting since there's nothing as fast, but resolve takes over from there.

from my pov i think vegas has reached it's use by date. unless magix can work some magic and reinvigorate it at a more serious level than changing icons, bug fixing (let alone breaking plugins), it's never going to regain its appeal to pro's and it's market share will slide steadily. of course magix might not even care about pro's and only see it as a consumer product, in that case it's vastly overpriced and no match for the cheaper nle's they already produce.

mind you, it's not the end of the world, i'm sure those of us who thought (at some point) media 100, velocity, liquid, toaster, etc, etc, the perfect answer will discover there's plenty more answers available. nle's are like a favourite jacket, comfortable, stylish (for a while), and you know where all the pockets are and what's in them. after a while though you wear a hole in a pocket or two and you lose stuff, as you grow it doesn't quite fit, nor look as stylish as it once did, but you're loathed to throw it out so you keep it in the wardrobe and wear it when you want something comfortable but don't need to look your best. eventually it'll go to the thrift shop, or in my case, the local youth club where it will probably be laughed at as being so 'old fashioned' before being tossed on the ever growing pile of consumer waste....

yeah, you're right - nothing on at present ;-)

Nick Hope wrote on 10/11/2016, 10:19 PM

So, I guess there will not be an "upgrade" price for VP14. Getting close to the 16th.

In the "clarifications" post we were told "First, the standard upgrade price for VEGAS Pro 14 is $249". I read that to mean that the ongoing upgrade price will be $249. I bet it's still available after October 16th.

I, for one, do not believe that Magix cannot verify existing, registered serial numbers.

I suspect they've been handed a complete turkey of a database by Sony and are having an absolute nightmare getting it into their licensing database and mailing list, possibly even involving a lot of manual input of data. Don't forget that the upgrade page still only looks at the product code in the serial number you put in, and not whether it's a real serial number.

While the change of ownership has not gone well from an existing user's viewpoint in terms of pricing and communication, I still make allowances because it's so recent, and because the key parts of the operation are in separate continents. We have no idea what internal struggles they have gone through. Staying positive, I like to think that soon we'll have a patch that fixes the new bugs, we'll all be properly in the Magix database and mailing list, a more palatable November upgrade offer will come along, and that the future will bring real improvments to the software.

OldSmoke wrote on 10/11/2016, 10:32 PM

I suspect they've been handed a complete turkey of a database by Sony and are having an absolute nightmare getting it into their licensing database and mailing list, possibly even involving a lot of manual input of data.

Sorry, but I dont buy that for a minute. Any reasonable managment would have communicated such a problem and told the loyal users to hang on... but that was/is not the case. Why would you rather let customers wonder off to other NLEs? As usher mentoined, there is plenty to choose from.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Nick Hope wrote on 10/11/2016, 11:08 PM

Sorry, but I dont buy that for a minute. Any reasonable managment would have communicated such a problem and told the loyal users to hang on... but that was/is not the case. Why would you rather let customers wonder off to other NLEs? As usher mentoined, there is plenty to choose from.

It's difficult to defend. Maybe there have been some issues with the demarcation of responsibility between Madison and Germany on some issues. Madison's had a culture of non-communication with users for years, particularly on the forum.

If the database was straightforward to migrate, then why aren't Magix already using it in their upgrade and licensing systems?

Wolfgang S. wrote on 10/12/2016, 4:22 AM

Any reasonable managment

A reasonalbe management has the responsibility also to shareholders to purchase the products for an appropriate price, that is able to cover costs. It is their right and duty to run a price policy that allows that.

If some guys like you cannot accept that - well then Magix has lost some customers. While it is their freedom to do so, it is the freedom of the customer to purchase or not to purchase. There is nothing complicated about that.

vkmast wrote on 10/12/2016, 5:56 AM

Was the VP 13 + 14 at $199 an appropriate price to cover costs? Not likely, I saw that offer as a means to increase revenue. I would not hold that against a reasonable management, rather it's their responsibility to market/sell (not purchase) products to enhance shareholder value not forgetting stakeholder value either.

Wolfgang S. wrote on 10/12/2016, 7:52 AM

Again, it is up to the management of every organisation to decide what they charge for their product. Try to go to Adobe or Cyberlink or Grass Valley and try to negotiate the price for 1 licene of of their NLE. That will not work out really. You can decide to if you purchase a license for of these products - but that is it.

And if you thinks about about revenue increases I wonder how you will know that really. Do you know the price elasticity for these type of products? I do not know that, so if you know that please tell us. But if you do not know that then you cannot know if overall revenues will be higher at a lower or at a higher price point.

And if one believes in shareholder or stakeholder capitalism - well even if you choose the  stakeholder side, then there are different stakeholder groups with different interests. Or do you think that the perspective of employees is the same as of customers or tax authorities or even banks?

vkmast wrote on 10/12/2016, 8:08 AM

Wolfgang, which part of my comment do you actually disagree with?

OldSmoke wrote on 10/12/2016, 8:54 AM

Try to go to Adobe or Cyberlink or Grass Valley and try to negotiate the price for 1 licene of of their NLE.

Not a valid argument in this case because I am not a long time customers of any of the companies you mentioned.

A reasonalbe management has the responsibility also to shareholders to purchase the products for an appropriate price, that is able to cover costs. It is their right and duty to run a price policy that allows that.

And now we are back to what I mentioned in a much earlier post. It is "number cruncher" desicission and customer loyalty has no meaning. Again, I am not asking Magix to sell their product to everyone for a alow price but I do expect to be able to purchase it at the same cost as new commers.

If Nick is right in his assement of the license database issue, then why not communicate that? There is no harm unless you just want to wait it out and see how many will buy the product at the higher price.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Quitter wrote on 10/12/2016, 9:29 AM

Not a valid argument in this case because I am not a long time customers of any of the companies you mentioned.

Are you a long time customer of MAGIX? 😉

vkmast wrote on 10/12/2016, 9:34 AM

Without the long time customers of SCS Vegas there would not have been any MAGIX VEGAS.

Quitter wrote on 10/12/2016, 9:45 AM

Correct, and without Magix, Vegas were stopped at version 13.

Not that i don't understand you, but they have explained their position.
However incomprehensible this may be.
How long do you think you need to moan until MAGIX lowers the prices??

I think nothing changes

vkmast wrote on 10/12/2016, 9:48 AM

Where's the moan in my comments today? Just stating what's happened.

Quitter wrote on 10/12/2016, 9:52 AM

I do not mean you directly, but all of us.
But 212 posts, and did you feel that Magix is interested.

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 10 Home 1903, i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
           Vegas Pro 14.0 Build 270

vkmast wrote on 10/12/2016, 9:55 AM

I trust that MAGIX is a company that values the opinion of its customers.

Quitter wrote on 10/12/2016, 9:58 AM

Btw, today i've received the second Vegas upgrade info from Vegasaur.
This is customer service

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 10 Home 1903, i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
           Vegas Pro 14.0 Build 270

Flexinoodle wrote on 10/12/2016, 9:58 AM

So, I guess there will not be an "upgrade" price for VP14. Getting close to the 16th.

In the "clarifications" post we were told "First, the standard upgrade price for VEGAS Pro 14 is $249". I read that to mean that the ongoing upgrade price will be $249. I bet it's still available after October 16th.

I, for one, do not believe that Magix cannot verify existing, registered serial numbers.

I suspect they've been handed a complete turkey of a database by Sony and are having an absolute nightmare getting it into their licensing database and mailing list, possibly even involving a lot of manual input of data. Don't forget that the upgrade page still only looks at the product code in the serial number you put in, and not whether it's a real serial number.

While the change of ownership has not gone well from an existing user's viewpoint in terms of pricing and communication, I still make allowances because it's so recent, and because the key parts of the operation are in separate continents. We have no idea what internal struggles they have gone through. Staying positive, I like to think that soon we'll have a patch that fixes the new bugs, we'll all be properly in the Magix database and mailing list, a more palatable November upgrade offer will come along, and that the future will bring real improvments to the software.

Soon have a patch that fixes issues haha, you obviously never used Magix software before, go look at the way they have treated Indepedence customers, they are terrible at releasing fixes.