- Updated to the most recent Vegas 20 update
- Mov files import fine. No problem
- Mov files play in Windows Media Player or Quicktime Video player just fine and look crystal clear
- The editor timeline shows thumbnail preview and the audio layer looks fine
- I click play and the preview window has the initial thumbnail but never plays the video part. I hear the audio just fine.
- I last had Vegas 18 Pro and the exact same camera source of the MOV files worked just fine in the timeline and preview. (Canon 5D Mark IV DSLR)
- System Specs
- Processor AMD Ryzen 9 3950X 16-Core Processor 3.49 GHz
Installed RAM 63.9 GB
Edition Windows 11 Pro
Version 22H2
OS build 22621.1344
Experience Windows Feature Experience Pack 1000.22639.1000.0 - MOV Video File Information:
- Length: 3:37
- Bitrate: 9.147MB
- Size: 1920x1080
- Frame: 23.97fps
- I've changed Dynamic Ram from 75% down to 0 and back and no difference
- I've turned on/off HEVC Decoding no difference
- I've turned on Legacy QUICK TIME
It may have something to do with Windows 11 because Vegas 18 was on Windows 10 and it worked there.