[SOLVED] V17 not loading video track of .mov file

MikeLV wrote on 2/3/2024, 4:10 PM

I tried to open this file on the timeline, and the audio is there, but the video is just black. Did some searches and seems others had trouble with this kind of file, but not sure of the fix? Thank you

Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.00 (qt  )
File size                                : 711 MiB
Duration                                 : 6 min 29 s
Overall bit rate                         : 15.3 Mb/s
Encoded date                             : UTC 2024-02-02 22:24:11
Tagged date                              : UTC 2024-02-02 22:25:30
Writing library                          : Apple QuickTime
com.apple.quicktime.artwork              : (Binary)
com.apple.quicktime.is-montage           : iMovie

ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L4.1@Main
HDR format                               : Dolby Vision, Version 1.0, dvhe.08.04, BL+RPU
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 6 min 29 s
Bit rate                                 : 15.1 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.242
Stream size                              : 699 MiB (98%)
Title                                    : Core Media Video
Encoded date                             : UTC 2024-02-02 22:24:11
Tagged date                              : UTC 2024-02-02 22:25:30
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : HLG
Matrix coefficients                      : BT.2020 non-constant
Codec configuration box                  : hvcC+dvvC

ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 6 min 29 s
Source duration                          : 6 min 29 s
Bit rate mode                            : Constant
Bit rate                                 : 256 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 11.6 MiB (2%)
Source stream size                       : 11.6 MiB (2%)
Title                                    : Core Media Audio
Encoded date                             : UTC 2024-02-02 22:24:11
Tagged date                              : UTC 2024-02-02 22:25:30



mark-y wrote on 2/3/2024, 5:17 PM

Vegas does not work with DolbyVision because of licensing.

MikeLV wrote on 2/3/2024, 5:32 PM

Vegas does not work with DolbyVision because of licensing.

Ok so that's the problem, it won't open the video because of DolbyVision? Is there a solution so that I can open the video in Vegas?

MikeLV wrote on 2/3/2024, 5:47 PM

I took a chance on this site https://www.online-convert.com/ and converted the mov to mp4. The resultant MP4 is about half the size of the original mov file, and the quality appears to be the same, and it opens fine in Vegas now.

Howard-Vigorita wrote on 2/3/2024, 5:48 PM

@MikeLV It's probably as @mark-y explains but I recall seeing the behavior you describe with Win10 versions needing an install of the Microsoft Hevc Oem-codec extensions. I have 2 different versions of the extension in this folder that you can try depending on how old your win10 is; v40614 is for 20h2 or later:


EricLNZ wrote on 2/3/2024, 7:21 PM

Vegas does not work with DolbyVision because of licensing.

Getting OT, but @mark-y could you please clarify. My understanding is that Vegas uses Windows components to handle AC3 2 channel but cannot handle 5 channel? My AVCHD 50i camera shoots mts files with Dolby AC3 as below:

ID                             : 0 (0x0)
Complete name                  : D:\Documents B\Video Capture\AVCHD 015\20240124113738.mts
Format                         : BDAV
Format/Info                    : Blu-ray Video
File size                      : 21.6 MiB
Duration                       : 7 s 650 ms
Overall bit rate mode          : Variable
Overall bit rate               : 23.6 Mb/s
Maximum Overall bit rate       : 24.0 Mb/s
Recorded date                  : 2024-01-24 11:37:38+12:00
Writing application            : Canon

ID                             : 4113 (0x1011)
Menu ID                        : 1 (0x1)
Format                         : AVC
Format/Info                    : Advanced Video Codec
Format profile                 : High@L4
Format settings                : CABAC / 2 Ref Frames
Format settings, CABAC         : Yes
Format settings, Reference fra : 2 frames
Format settings, GOP           : M=3, N=12
Codec ID                       : 27
Duration                       : 7 s 600 ms
Bit rate mode                  : Variable
Bit rate                       : 22.4 Mb/s
Maximum bit rate               : 22.7 Mb/s
Width                          : 1 920 pixels
Height                         : 1 080 pixels
Display aspect ratio           : 16:9
Frame rate                     : 25.000 FPS
Color space                    : YUV
Chroma subsampling             : 4:2:0
Bit depth                      : 8 bits
Scan type                      : Interlaced
Scan type, store method        : Separated fields
Scan order                     : Top Field First
Bits/(Pixel*Frame)             : 0.432
Stream size                    : 20.3 MiB (94%)

ID                             : 4352 (0x1100)
Menu ID                        : 1 (0x1)
Format                         : AC-3
Format/Info                    : Audio Coding 3
Commercial name                : Dolby Digital
Codec ID                       : 129
Duration                       : 7 s 680 ms
Bit rate mode                  : Constant
Bit rate                       : 256 kb/s
Channel(s)                     : 2 channels
Channel layout                 : L R
Sampling rate                  : 48.0 kHz
Frame rate                     : 31.250 FPS (1536 SPF)
Compression mode               : Lossy
Delay relative to video        : -80 ms
Stream size                    : 240 KiB (1%)
Service kind                   : Complete Main

These mts files open without problem with VMS17 Platinum but you have me worried that when I update to VP21 they may not open. I'm unable to check myself with a download trial as my current pc, overdue for replacement, hasn't high enough specs for VP21.


RogerS wrote on 2/4/2024, 4:37 AM

Vegas does not work with DolbyVision because of licensing.

Ok so that's the problem, it won't open the video because of DolbyVision? Is there a solution so that I can open the video in Vegas?

The video format here is newer than your editing software (HEVC with HLG).

It should open as regular HLG in newer versions of VEGAS (believe 19+) but won't look the same as it did on the phone/Mac as VEGAS doesn't read DolbyVision metadata. I'd recommend not recording as DolbyVision HDR or using Apple software that is fully compatible with it instead of VEGAS if you really want this type of file.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

mark-y wrote on 2/4/2024, 7:53 AM


Dolby and Vegas / Magix are not on such good terms any more.

Dolby AC3 Pro and Studio versions were licensed in Sony Vegas, but that agreement ended with VP14 I think. Vegas was diverted to other solutions for AC3 encoding / decoding.

DolbyVision, a proprietary HDR video format with dynamic chroma metadata, has never been supported in Vegas, but as of a few years ago, would open in Vegas, but with absolutely horrid yellow biases because the metadata doesn't have a licensed decoder.

That's about all I know, really, I haven't read anything definitive since @VEGASDerek's comment here: