URGENT - VEGAS PRO OPENING PROBLEM

Comments

Debbie-Whitmer wrote on 5/5/2023, 12:52 AM

@Debbie-Whitmer, Just double click on the b403 installer. the installer will automatically remove the b402 before install b403. It will do everything for you.

 

@set THANK YOU SO MUCH. You have been very gracious and I really appreciate your expeditious help! - Debbie

Robert Johnston wrote on 5/5/2023, 12:54 AM

The Window 11 update caused some problems besides the Vegas one. I had trouble with Windows Security being trashed, and I had trouble with audio being trashed. Hopefully Vegas didn't cause those problems, did it? I did a Restore to just before the Tuesday update, and now things are working again. I put a pause on Updates.

Intel Core i7 10700K CPU @ 3.80GHz (to 4.65GHz), NVIDIA GeForce RTX 2060 SUPER 8GBytes. Memory 32 GBytes DDR4. Also Intel UHD Graphics 630. Mainboard: Dell Inc. PCI-Express 3.0 (8.0 GT/s) Comet Lake. Bench CPU Multi Thread: 5500.5 per CPU-Z.

Vegas Pro 21.0 (Build 108) with Mocha Vegas

Windows 11 not pro

shigeru-suehiro wrote on 5/5/2023, 1:01 AM

このスレッドhttps://www.vegascreativesoftware.info/us/forum/vegas-pro-20-wont-open-after-new-update--140753/?page=2でのGidの提案順が簡単です

Attempted to download a new 403 file but it stopped in the middle and never completed
What should I do?

shigeru-suehiro wrote on 5/5/2023, 1:14 AM

こんにちは、問題があると思ったので、コンピューターからプログラムをアンインストールしました。現在、元のダウンランドリンクも機能せず、新しいリンクは数分後にパッチのダウンロードを停止します。アルド

 

shigeru-suehiro wrote on 5/5/2023, 1:18 AM

こんにちは、問題があると思ったので、コンピューターからプログラムをアンインストールしました。現在、元のダウンランドリンクも機能せず、新しいリンクは数分後にパッチのダウンロードを停止します。アルド

I am also facing the same problem
Download does not finish successfully

Nizar-AbuZayyad wrote on 5/5/2023, 1:44 AM

@EricLNZ @Patrick-Tinsley anyone downloaded build 403? i changed the date for build 402 and its working again.. is the problem fixed in 403? the links provided for it are extremly slow download and it failed couple of times.. i have 500mbs internet speed and it took over 6 hours for downloading 600mb then at 80% it failed!

mai-moua wrote on 5/5/2023, 1:45 AM

I have Vegas 20, and I'm having the same issue. I have tried to download those links on top, but they all end in failure. Help please!!!!!!

Wolfgang S. wrote on 5/5/2023, 1:48 AM

Have a look: https://www.vegascreativesoftware.info/us/forum/emergency-downloads--140837/

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

shigeru-suehiro wrote on 5/5/2023, 1:52 AM

Vegas 20 を使用していますが、同じ問題が発生しています。これらのリンクを一番上にダウンロードしようとしましたが、すべて失敗に終わりました。

I reinstalled and went back to the previous version, but it didn't improve.

The only way is to disconnect the net connection at boot.

It is possible to start with this procedure.

Debbie-Whitmer wrote on 5/5/2023, 2:02 AM

@Debbie-Whitmer Hi, have a look at @set's post above, he shared this link https://www.vegascreativesoftware.info/us/forum/emergency-downloads--140837/ . The downloads you shared in your comment are very slow to download, so some people who have downloaded it are now sharing it for people to get a faster download, I've used those myself, downloaded & installed in 10mins 👍

 


@Former user @set @Wolfgang S. - Okay, this is what happened. I tried to download the link that @set gave me at least 15 times and the download kept failing and would not download (I see others are having the same problem).. However, when I attempted to download @Wolfgang S. Vegas Pro 20 build 403, who was gracious to put it on his personal Mediafire account, that link worked and downloaded very quickly, I installed it, and now Vegas Pro 20 build 403 works while on-line!! Yay! Clap!👍👍

An additional notation regarding Vegas Pro 20 build 402 - BEFORE I got @Wolfgang S. link (thank you!), I had a project that I was about to work on that needed to get out right away and published on-line for a radio station but Vegas Pro 20 build 402 would not launch. I saw that someone said to disconnect from the internet and then launch Vegas Pro 20 build 402 so I physically disconnected my PC from the internet and THEN I was able to launch Vegas Pro 20 v 402 in order to get the video work done. (Whew!) Of course, that is not a permanent solution but only a temporary fix but it may work for someone until they get the new build version 403. Thank you so much to all who helped! I REALLY appreciate it!

Wolfgang S. wrote on 5/5/2023, 2:04 AM

It is not my mediafire account. But great that it worked for you.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

Debbie-Whitmer wrote on 5/5/2023, 2:11 AM

It is not my mediafire account. But great that it worked for you.


@Wolfgang S. - Thank you so much for posting what you did. You were a life-saver! And I'm a "happy camper" now! LOL! ❤️❤️❤️😊😊😊👍👍👍

set wrote on 5/5/2023, 2:35 AM

hi @Debbie-Whitmer, thank goodness at least your project still can be finished even in this 'chaotic moment' today/yesterday. You are right about the temporary solution on b402 to disconnect from internet. Sorry for what is happening, and I'm sure no one likes it, even the developers themselves, but at least the problem found and solved ASAP.

The official link I shared seems still extremely high-load, server internet traffic jam, so therefore other users are uploading the setup file temporarily on their own cloud drives.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Debbie-Whitmer wrote on 5/5/2023, 2:42 AM

hi @Debbie-Whitmer, thank goodness at least your project still can be finished even in this 'chaotic moment' today/yesterday. You are right about the temporary solution on b402 to disconnect from internet. Sorry for what is happening, and I'm sure no one likes it, even the developers themselves, but at least the problem found and solved ASAP.

The official link I shared seems still extremely high-load, server internet traffic jam, so therefore other users are uploading the setup file temporarily on their own cloud drives.

@set - I so appreciated your initial quick reply to me and even now as well! You know the old saying, "stuff happens" but I so appreciate all the caring people, like you, on this forum! Blessings to you!

set wrote on 5/5/2023, 2:45 AM

@Debbie-Whitmer 😊🙏

 

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

highmtn wrote on 5/5/2023, 3:37 AM

Link for Deep Learning module?

When I did my uninstalls in the many times I tried reloading before @set was kind enough to provide a link to the emergency download, my Deep Learning modules were removed.

After my 7-hour ordeal of trying about 12 times to get the Excruciatingly Slow Download From Hell to finally not crash, I got my Vegas 20 working again.

Thank you, thank you!

But in the emergency download there never was the "option selection page" where you tell the downloader which features you want to download and which you do not. (Vegas 20, Vegas Deep Learning, Sound Forge, Vegas Effects, Vegas Image, etc...)

So now when I check, I no longer show the "Deep Learning" as being installed as it was before the debacle happened.

 

Can we get a download link to just that, or to the menu of selections in order to restore just that feature?

I'm not even sure what that Deep Learning module does, but I was led to believe by the advertisements that it was a good thing that helped to justify the enormous price I paid for the "full boat" Vegas 20 PRO/POST.

I am glad that the main program runs now, but wish to restore all of the whistles and bells that are supposed to make the upgraded package worth the extra hundreds of dollars that were required for the POST package.

 

Thanks so much for the support amidst this trainwreck.

 

Thank you, Windows, for your mandatory incremental "updates". 😱

Last changed by highmtn on 5/5/2023, 3:41 AM, changed a total of 2 times.

My PC is a monster that I had built just for video editing, and Vegas is my editing system of choice.

CPU - AMD Ryzen 9 5950X 16 core 32 thread

64 GB (2x 32 GB ) XPG Gammix D20 DDR4 3200 MHZ

2TB Samsung 980 Pro MZ-V8P2T0 Solid State C: Drive

Arctic Liquid Freezer cooling system

NVIDIA RTX A4500 graphics card - 20 GB built-in RAM with the latest, current driver 526.67

2 ea. Seagate Iron Wolf 4TB 7200 RPM Hard Drives

Windows 10 Professional

1000 watt power supply

Asus Prime B550M-A Desktop Motherboard

Robin-Tucker wrote on 5/5/2023, 3:51 AM

The date change worked for me, I'm on V19, is there a fix for 19?

YodaVonBeck wrote on 5/5/2023, 3:56 AM

Had the same issue this morning on version 20 build 370.
Disabled WIFI connection and it worked. Now upgrading

Wolfgang S. wrote on 5/5/2023, 4:00 AM

So now when I check, I no longer show the "Deep Learning" as being installed as it was before the debacle happened.

Can we get a download link to just that, or to the menu of selections in order to restore just that feature?

The deep learning was not changed to build 402. It is a kind of AI, responsible for effects.

So if you had installed b402 with the version of deep learning that you had will continue to work. The only update step required to be performed is to install build 403.

If you need the deep learning, the download is here:

https://www.vegascreativesoftware.info/de/forum/vegas-pro-20-build-402-403--140736/

The other apps mentioned by you will not need an update.

 

The date change worked for me, I'm on V19, is there a fix for 19?

The data change works, but is not recommended really - since it may cause troubles with third-party plugins.

You find the fix for VP19 here:

https://www.vegascreativesoftware.info/de/forum/emergency-downloads-look-here--140837/

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

stonyfield wrote on 5/5/2023, 4:41 AM

Is there any one who knows about what Magix people say on this issue?

RogerS wrote on 5/5/2023, 5:00 AM

Is there any one who knows about what Magix people say on this issue?

Gary said I'm sorry and download the patch: https://www.facebook.com/vegascreativesoftware/posts/pfbid0JWugxV9YRmVNqBSvFL36yK4nwj3ovQDnMPxiw9w9UmSCe3d38Srt7kLbm1GjbEDCl

In posts here they did recommend the date change or disabling internet workarounds if you need to use VEGAS before the patch is downloaded, though both have potential negative side effects.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

brett-cabot wrote on 5/5/2023, 5:22 AM

changed date etc, got to vegas, asked to up date and did so, program worked... changed computer date back to automatic... attempted to launch vegas 20 again and failed... this is a serious problem... and so the only way i can now use vegas is to change computer date to before 3rd may.... is a proper fix in the pipeline??? very frustrating...

 

Dexcon wrote on 5/5/2023, 5:30 AM

@brett-cabot  ... the forum has been sprinkled for the last 24 hours with links to the emergency new Vegas Pro 20 build - build 403 - including earlier in this very thread.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

brett-cabot wrote on 5/5/2023, 5:34 AM

yes but down load times r extreme and servers v slow, have tried all links u post but some fail others 3 to 4 hours
thanks why i attempted the date solution etc.... my real question is when will a solid fix be released... thanks for your speedy reply and i have my fingers crossed that your great team will find a proper user friendly fix asap...success