I feel like I am going mad with the new vegas pro 17, problem after problem and it has put me behind in my work so far.
In vegas 16 pro I could drag a google earth video I made which is a mp.4 on to the timeline. I have been doing this for years. Now with 17 it wont allow it to import or drag it, it says "The file is a unsupported format" but it is a mp.4 just like all my other video files. I am regretting getting vegas pro 17. Please help. Thank you so much, I appreciate all the advice.
Post the characteristics of your Google Earth MP4 file using the instructions on C1 here:
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
yah, it's definitely a bag of worms.
Can you get a mediainfo dump of the file? That'll tell us a lot more https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/
Here is the Mediainfo info
Have you already turned ON QuickTime support that is deprecated in VP17 and OFF by default? (You can find the switch on Options | Preferences | Deprecated)
BTW, it is in FAQ
Version 17 Build 452
Windows 10 Home
(Brand new computer 1 week old) and yes I could insert the mp.4 google earth file up until today
Nvidia Geforce GTX 1060 3GB
Processor Interl (R) CoreTM) i7-9700K CPU2 3.60 Ghz
Installed Ram 64 GB
64 Bit OS
GPU acceleration of video processing: Optimal NVIDIA Corporation Geforce Gtx
File I/O checked is Enable hardware Decoding for supported formats AND Enable legacy HEVC decording via Intel QSV
Thank you
Well I'll be a ........ LOL thank you!! Thank you to everyone who helps dummies like me. I so appreciate all your help! Thank you thank you thank you! xo