Vegas Pro Crashes a Lot on Every System I've Tried

Forest-Walz wrote on 5/26/2023, 8:27 PM

I produce a lot of video content even before I became a developer of Deforum Stable Diffusion, and I have been using Vegas for many years, since I bought it from Sony, and have continued to upgrade. It worked great for many years on many systems. Now, I have Vegas Pro 19. I have used it on both my laptops, and I used it on my desktop. Then, I recently upgraded my desktop to 12 cores, 32GB RAM, and a 4090 with 24GB RAM. All different manufacturers... And, on every single one of these systems in Windows 10 and 11, I have been plagued with crashes, and especially when trying to use AI upscaling, but many features cause crashes. Even simple ones like Deflicker's histogram smoothing. If you breathe on it wrong, it crashes. And,you start getting flashing red screens in the preview window whenever it's about to crash. Anybody who's put it through it's paces should know this.

I am very fed up with this version of Vegas, and have considered upgrading. But, I don't see any reason to think that an upgrade to 20 would fix these issues, since you haven't updated 19 with anything that has remedied these issues I have faced at all, on every system.

I normally don't write to customer service. I am a very competent user of software, and I can usually find things on my own, or fix things on my own. But, no matter how many settings I try, or how much I read about what people have tried, I cannot seem to remedy these issues. And yes, I have tried the special settings too, reinstalled multiple times on each machine, and it's never mattered.

I am not eager to switch to another software package, as I have been using yours for so long. But, I need something reliable.

This is your chance to retain me as a customer and convince me that either there is a fix for my Vegas, or convince me that Vegas Pro 20 will work differently and that you have addressed these specific problems. I have been very sad that I may have to abandon this software I've loved for years.

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Comments

tams-t wrote on 6/12/2023, 3:29 PM

PLEASE HELP ME!

I would like to ask for your help.
The Vegas 13 function (which I am describing) failed overnight. The preview little monitor does not show when I drag the slider on an effect, only after I close the effect window with x. I've tried every setting without success. Then I deleted 13, put on 18, but the problem persists inexplicably unchanged. I have updated the drive-er of the video card of my powerful machine from the manufacturer's site. No change. I reset the Vegas to factory settings. No change
Needless to say, creating without immediately seeing the result of dragging the slider is impossible.

Howard-Vigorita wrote on 6/12/2023, 3:33 PM

Don't experience the problems described on any of my systems running vp20. With vp19, however, AI was not very mature & often crashed running the AI Torture Test... it was so unstable I stopped distributing the vp19 version I developed it with. It's been pretty stable with vp20, however, outside of problems with Nvidia drivers.

There are various continuing issues with recent Nvidia drivers, particularly on laptops if OpenGL compatibility is not set to prefer compatible. Another similar issue with the 2 most recent studio drivers on my laptop (see signature for specs) is detrimental interaction with Windows/System/Display/Graphics settings related to igpus.