Vegas Remains In Memory? Like a Bad Smell....

Comments

Howard-Vigorita wrote on 8/1/2019, 6:41 AM

@Howard-Vigorita Interesting, I observed the TCP connections for Vegas 16 on windows 10: you can do this via the taskmanager, then tab performance, next open resource monitor (bottom left of window) , next select network.

After opening Vegas, you see a few connections (license check?, upgrade offers?), but then after a brief period all is cleaned up.

 

@bitman yes, Win10 Resource Monitor... also listed in Win admin tools if you want to pin it. Have Vegas on 2 Win10 systems and they're clean as a whistle. I expect they'll fix this soon because from the server side it probably looks a dos attack of the VP zombies.

Last changed by Howard-Vigorita on 8/1/2019, 6:42 AM, changed a total of 1 times.

Laptop: Dell XPS15-9570; i7-8750h 32gb (integrated Intel UHD-630 & Nvidia GTX-1050Ti)
Road: Intel NUC i7 8809g 32gb (integrated AMD VegaM 4gb graphics and Intel HD630)
Workstation: i9 9900k 32 gb (Sapphire AMD Radeon VII 16gb graphics and integrated Intel UHD630)
Workstation2: e5 1650v4 128 gb (Sapphire Nitro+ RX580 8gb graphics)
Workstation3: i7-980X 24gb (Sapphire RX480 4gb graphics)
currently Vegas 16, testing Vegas 17

OldaC wrote on 8/1/2019, 10:12 AM

I upgraded to Windows 10 Pro (from Windows 7 Ultimate) and issue disappeared. Vegas ends fine now.  😉

AlanMintaka wrote on 8/14/2019, 12:11 PM

I'm still getting the memory-resident problem with build 424. In my case if I exit Vegas Pro 16, forget to kill the memory-resident process, and try to restart Vegas later, it will hang on "Initializing UI". Killing the process allows Vegas Pro 16 to load again, but it's a pain to have to keep doing that.

My OS is Windows 7 Home Premium, graphics card NVIDIA GeForce GTX 645

I see from earlier posts that re-installing Windows 7 or upgrading from Windows 7 to Windows 10 fixed the problem. I certainly don't want to upgrade to Windows 10, and I'd like to avoid re-installing Windows 7 if I can. Is any work being done on this problem in build 424 these days? Will I have to upgrade to Vegas Pro 17 to fix it?

I have other problems with build 424, but those are described in a different thread, "Audio rendering fails in Vegas Pro 16 build 424"

Thanks for your time,
Alan Mintaka

 

 

bitman wrote on 8/14/2019, 12:48 PM

@AlanMintaka windows 7 is a dead end. Support for it in both SW and HW is already fading and no more security updates, well hackers will love it when you stay with win7.

Microsoft "mainstream support" for Windows 7 ended in January of 2015, and the end of “extended support” is January 14th, 2020.

Current system: VP 17 post (build 353), VP16 (suite) build 424, (uninstalled VP 13,14,15), Vegasaur, Magix Video Pro X (VPX11), Corel VS ultimate 2019, a lot of NEWBLUE plugins, Titler Pro 6, Mercalli 4.0, Respeedr, Vasco Da Gamma 12, VASST stuff, Production Assistent pro3, Boris Continuum 2020, Davinci Resolve Studio 16,...

  • OS: Windows 10 Pro 64, version 1909
  • CPU: i9900K stepping R0 (since October 2019), previously, der8auer i7-8700K (advanced edition), default speed (no overclock), Cooler: Noctua NH-D15s
  • RAM: G.Skill Trident Z 3200C14 DDR4 64GB, XMP set to profile 1 in BIOS
  • Videocard: NVIDEA RTX 2080Ti (Founders edition), NVIDEA studio drivers
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive (games & APPS): Samsung NVMe SSD 2TB 960 pro

  • Current Video source work drive: Samsung NVMe SSD 2T 970 EVO plus

  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB

  • MOBO: Gigabyte Z370 Aorus Gaming 7, BIOS F14
  • PS: Corsair HX1200i, Case: Silverstone fortress 2,
  • Misc: Logitech G910, Evoluent Vertical Mouse, shuttlePROv2

 

AlanMintaka wrote on 8/14/2019, 2:01 PM

@AlanMintaka windows 7 is a dead end. Support for it in both SW and HW is already fading and no more security updates, well hackers will love it when you stay with win7.Microsoft "mainstream support" for Windows 7 ended in January of 2015, and the end of “extended support” is January 14th, 2020.

So, do you know why Vegas Pro 16 424 stays resident in memory when the program is exited?

Marco. wrote on 8/14/2019, 2:09 PM

Not the solution nor an explanation, but a tool which overrides the issue is to be found -> here.

AlanMintaka wrote on 8/14/2019, 3:50 PM

Not the solution nor an explanation, but a tool which overrides the issue is to be found -> here.

Hi Marco,
I got an "unhandled exception: index out of bounds" error when I tried to run killvegas.exe. I reported the problem with version info to wwaag at the linked thread.

 

AlanMintaka wrote on 8/14/2019, 11:08 PM

...a tool which overrides the issue is to be found -> here.

UPDATE: wwag has just uploaded a new version of killvegas.exe to DropBox. It fixes the unhandled exception error I reported in my previous post.

Many thanks to Marco and wwag for posting info about the app.

BUT: I've now upgraded from VP16.424 to VP17, and VP17 has the same problem - the program stays in memory after being exited. If it's restarted while the memory-resident process is still running, it hangs on "Initializing UI...."

The good news is that wwag's killvegas.exe program kills Vegas Pro 17 processes too. It's a handy workaround, though not a fix for the memory-resident problem.

Magix, are you working on this? Anyone else find a way to keep this from happening in VP16.424 and VP17?

ernie-tamminga wrote on 8/16/2019, 6:27 PM

Just upgraded to Vegas Pro 17 on my latest-OS-version Win10 system, and I notice that Vegas still leaves a background process running when it exits. The background process causes problems with other apps such as Adobe Photoshop, and DVD Architect and perhaps others. Part of my Vegas "Standard Practice" is to go into Task Manager after exiting Vegas Pro, and ending the background process there.

PeteM wrote on 8/17/2019, 9:03 AM

It's been happening with me since Vegas Pro 16 and I run Win 7 with GTX1080 GPU. Gotta kill Vegas in task manager otherwise it just hangs.

 

Howard-Vigorita wrote on 8/24/2019, 1:32 PM

Just installed a new Dell laptop yesterday with Win10 1903 and noticed both VP16 and VP17 leave a zombie background process running after exit. Looks like it sits there for about a minute before some other process, perhaps the video driver, terminates it. But if I restart Vegas before it gets killed, it stays on consuming a couple gigs of ram.

Laptop: Dell XPS15-9570; i7-8750h 32gb (integrated Intel UHD-630 & Nvidia GTX-1050Ti)
Road: Intel NUC i7 8809g 32gb (integrated AMD VegaM 4gb graphics and Intel HD630)
Workstation: i9 9900k 32 gb (Sapphire AMD Radeon VII 16gb graphics and integrated Intel UHD630)
Workstation2: e5 1650v4 128 gb (Sapphire Nitro+ RX580 8gb graphics)
Workstation3: i7-980X 24gb (Sapphire RX480 4gb graphics)
currently Vegas 16, testing Vegas 17

Carl-G wrote on 8/26/2019, 8:30 PM

Same a Grazie, but I run VP17 on a solid Win 10 Pro machine with 32GB RAM... My VP16 v424 works and closes fine. This new install of VP17 developes a new (hanging on) process in TM for each instance of VP17 started up....dependably. (4 starts... 4 instances in TM). After reading this entire 4 page thread... it seems like a good practice (if not using Waag's kind offering), is to do as Ernie-Tamminga says, "Part of my Vegas "Standard Practice" is to go into Task Manager after exiting Vegas Pro, and ending the background process there".

Sure hope there's a fix by Vegas, soon. Thanks for ALL the support Forum people!

michael-harrison wrote on 9/16/2019, 6:58 PM

This topic's been going on for a while and has 4 pages of replies. Is there any use to people providing more system configs?

I'm using VPro 15, relatively new user on Win 10 and it's been leaving phantom processing hanging for as long as I've owned it (since Dec 2018).

I'm reasonably certain that as the processes pile up, the app slows down gradually.

As many others are doing, I now have a habit of killing the phantom process before starting a new instance.

Yoga 720 with Intel-HD-Graphics-630 & Nvidia GTX 1050

FayFen wrote on 9/16/2019, 10:56 PM

Strange that non here tried my solution from last week

https://www.vegascreativesoftware.info/us/forum/no-more-vms-ram-leak--117115/

Sylk wrote on 9/27/2019, 10:37 AM

The last time i saw this kind of issue, was with 3DSMax. And the cause was not the software but the VRay plugin, which did not close properly and prevent to kill 3DSmax process. Maybe the same with Vegas. Maybe investigate plugins instead of main program is the way to find solution.

Anyway, i do not encounter this issue with VP17.

Last changed by Sylk on 9/27/2019, 10:43 AM, changed a total of 2 times.

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

Nick Hope wrote on 9/27/2019, 11:27 AM

Another Windows 7 case from @Dean-Richard (unfortunately with an untaggable username) here.

Carl-G wrote on 9/27/2019, 1:13 PM

(edit updated) Problem was there with Intel onboard Video and prior to update 1. I changed to NVidea GPU and updated to (VP17) Update 1, and problem is gone. VP service does not hang around after closing now.

Former users wrote on 9/27/2019, 11:35 PM

Here, I fixed this bug and many others that happened by changing the native language of Vegas which is English to the language of my operating system which is Portuguese.  

Perhaps many bugs that occur in Vegas are a language problem. But I'm not a programmer and I don't have the technical knowledge to say that.  

I hope this information can help other users as well as developers in solving this and other bugs that exist in Vegas.

Sylk wrote on 9/28/2019, 1:06 AM

@Former users Interesting, if confirmed.

You said "and many others"?

[OS] : Windows 10 Ent. x64 v1903 (18362.356) // (18362.295 if posted before 9/24/19)
[NLE] : Vegas Pro 17.0 (Build 321) // (Build 284 if posted before 9/24/19)
[DRV] : Studio 431.86 (Display, PhysX, HD Audio) // (Game Ready 436.15 if posted before 9/24/19)

[GPU] : Gainward GeForce GTX 1080 Phoenix GLH
[CPU] : Intel Core i7-2600K @3.4GHz OC@4.5GHz (HyperThreaded) | AirCooling: Noctua NH-D14
[RAM] : 16GB (4x 4GB GSkill Ripjaws X DDR3 1600MHz 9-9-9-24) @1333MHz
[SSD] : Samsung 850 Pro 256GB
[MOB] : Asus P8P67 Deluxe (Rev.1), doesn't support iGPU
[PSU] : Corsair HX750

[DSP1] : 30" DELL UltraSharp U3011 @2560x1600
[DSP2] : 26" iiyama ProLite E2607WS @1920x1200

[UPS] : Eaton 5PX 2200i RT

[DEVICES] : GoPro Hero3 Black, Hero4 Black. Apple iPhone 6S.

Former users wrote on 9/28/2019, 9:25 AM

You said "and many others"?

@Sylk

Yes. This error was still happening here. Too is solved

https://www.vegascreativesoftware.info/us/forum/v17-always-crashes-on-opening-vp-after-closing-vp-with-a-saved-project--116732/?page=1

I am still analyzing other bugs that occurred and no longer occur.