VP23 freezes when I add a movie

BlackOps wrote on 2/8/2026, 3:16 AM

VP23 works fine with videos made in Movavi23 or game clips recorded in Win11, even if they're big files. But when I add movies (AVC video and AC3 audio), the program freezes (turns white and doesn't respond). Then I copied the movie to an SSD and added it to the program from there. Everything worked, but the program still initially froze for about 10-15 seconds. It freezes with an HDD drive; maybe I have to wait a long time. Is this how it should be?
I bought VP23 on Steam. My PC i7 9700k, 16 GB DDR4, and 5070rtx.