Comments

djrikki2 wrote on 7/12/2020, 4:29 PM

Yeah mine does that on the previous version too.

frmax wrote on 7/12/2020, 4:30 PM

Just tried, running clips , clicking on an event/clip, but no crash. VP17, Build 452, I9900K, Nvidia 2080

I9900K, RTX 2080, 32GB RAM, 512Mb M2, 1TB SSD, VEGAS Pro 14-20 (Post), Magix ProX, HitfilmPro
AMD 5900, RTX 3090 TI, 64GB RAM, 1 TB M2 SSD, 4 TB HD, VP 21 Post

Monitor LG 32UN880; Camera Sony FDR-AX53; Photo Canon EOS, Samsung S22 Ultra

Howard-Vigorita wrote on 7/12/2020, 4:55 PM

Me too. No crash with v17 build 452, Xeon 1650v4, rx-5700xt. Or v16 build 424, i7-8750h, Nvidia 1050ti.

Jack S wrote on 7/12/2020, 5:04 PM

Same here, V17 build 452. No crash when deleting a clip whilst it's playing. I remembered that this was a bug but couldn't remember if it had been fixed so I tried it (it's not an action I would normally do). It's obviously been fixed. I tried delete from the context menu as well as the Delete key, both the same, no crash.
@Widetrack Are you sure you're running B452?

My system
Genshin Infinity Gaming PC
Motherboard Gigabyte H610M H: m-ATX w/, USB 3.2, 1 x M.2
Power Supply Corsair RM750X
Intel Core i7-13700K - 16-Core [8P @ 3.4GHz-5.4GHz / 8E @ 2.50GHz-4.20GHz]
30MB Cache + UHD Graphics, Ultimate OC Compatible
Case Fan 4 x CyberPowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU Fan CyberPowerPC Master Liquid LITE 360 ARGB AIO Liquid Cooler, Ultimate OC Compatible
Memory 32GB (2 x 16GB) DDR5/5200MHz Corsair Vengeance RGB
MSI GeForce RTX 4060 Ti 8GB - Ray Tracing Technology, DX12, VR Ready, HDMI, DP
System drive 1TB WD Black SN770 M.2 NVMe PCIe SSD - 5150MB/s Read & 4900MB/s Write
Storage 2 x 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM
Windows 11 Home (x64)

Camcorder
SONY Handycam HDR-XR550VE

michael-harrison wrote on 7/12/2020, 8:01 PM

Try some or all of these...

 

 

FAQ

https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

 

VP instability

Try:

The recommendations in the FAQ for solutions when VP is crashing.

Disable so4compoundplug.dll if videos are AVC https://www.vegascreativesoftware.info/us/forum/avc-xavc-s-issues-in-vp15-16-try-disabling-so4compoundplug-dll--108345/

A driver cleaning http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

If you're using an Nvidia GPU make sure you're using the studio driver, not the game driver.  I've also found that the 451.48 driver is much more stable with VP than previous versions

Make sure your cache folder is clean by deleting everything in  C:\Users\<user name>\AppData\Local\VEGAS Pro\<version #> (delete everything with VP closed and use task manager to make sure it's really gone from memory). The initial startup will be kind of long after this cleaning but once it's up, restart VP again. Use task manager to make sure VP is completely gone from memory before starting it back up.

Try these tips too 

Trim your project looking for fx combinations that cause problems.  For example, Picture in Picture and Layer Dimensionality together are lethal on my machine

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia GTX 1660 Studio [most likely latest]
Resolution        1920 x 1080 x 60 hertz
Video Memory 6G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu
Nvidia GTX 1050 gpu

 

Future System 3:

Processor        Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BaseBoard Product        ROG STRIX Z390-E GAMING
Installed Physical Memory (RAM)        48.0 GB

Paul-Fierlinger wrote on 7/18/2020, 7:16 AM

Now I have the same issue. Has anyone here found the proper fix? I looked at some of the suggestions listed here and they seem to be above my clear comprehension and I don't want to dive into a situation I don't know enough about.

adimatis wrote on 7/18/2020, 9:01 AM

It's obviously been fixed.

How on earth?! If people still report this, OBVIOUSLY has not been fixed.

I think this is a matter of how computer handles Vegas' various processes - which I suspect are not exactly optimized. In my case, sometimes Vegas will crash on transitions, even the simple cross fade. But not always. Also, it will crash on deleting a clip while playing, but not always.

And stabilizer will mess with clips. But not always. Well, pretty much all the time.

One could go crazy!

Jack S wrote on 7/18/2020, 9:34 AM

@adimatis Let me rephrase. It's obviously been fixed for me, and I'm no-one special. If I can't repro it on my humble i5 with GTX1050Ti then I have to assume that the bug has been fixed, yes?

My system
Genshin Infinity Gaming PC
Motherboard Gigabyte H610M H: m-ATX w/, USB 3.2, 1 x M.2
Power Supply Corsair RM750X
Intel Core i7-13700K - 16-Core [8P @ 3.4GHz-5.4GHz / 8E @ 2.50GHz-4.20GHz]
30MB Cache + UHD Graphics, Ultimate OC Compatible
Case Fan 4 x CyberPowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU Fan CyberPowerPC Master Liquid LITE 360 ARGB AIO Liquid Cooler, Ultimate OC Compatible
Memory 32GB (2 x 16GB) DDR5/5200MHz Corsair Vengeance RGB
MSI GeForce RTX 4060 Ti 8GB - Ray Tracing Technology, DX12, VR Ready, HDMI, DP
System drive 1TB WD Black SN770 M.2 NVMe PCIe SSD - 5150MB/s Read & 4900MB/s Write
Storage 2 x 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM
Windows 11 Home (x64)

Camcorder
SONY Handycam HDR-XR550VE

adimatis wrote on 7/18/2020, 10:52 AM

@Jack S I have the same 1050Ti card... Plenty of issues... I am happy for you though :)

Jack S wrote on 7/18/2020, 11:19 AM

Thanks but I didn't say I had no issues, I just said that I didn't have an issue with this particular 'bug'.

My system
Genshin Infinity Gaming PC
Motherboard Gigabyte H610M H: m-ATX w/, USB 3.2, 1 x M.2
Power Supply Corsair RM750X
Intel Core i7-13700K - 16-Core [8P @ 3.4GHz-5.4GHz / 8E @ 2.50GHz-4.20GHz]
30MB Cache + UHD Graphics, Ultimate OC Compatible
Case Fan 4 x CyberPowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU Fan CyberPowerPC Master Liquid LITE 360 ARGB AIO Liquid Cooler, Ultimate OC Compatible
Memory 32GB (2 x 16GB) DDR5/5200MHz Corsair Vengeance RGB
MSI GeForce RTX 4060 Ti 8GB - Ray Tracing Technology, DX12, VR Ready, HDMI, DP
System drive 1TB WD Black SN770 M.2 NVMe PCIe SSD - 5150MB/s Read & 4900MB/s Write
Storage 2 x 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM
Windows 11 Home (x64)

Camcorder
SONY Handycam HDR-XR550VE

Former user wrote on 7/18/2020, 11:20 PM

Now I have the same issue. Has anyone here found the proper fix? I looked at some of the suggestions listed here and they seem to be above my clear comprehension and I don't want to dive into a situation I don't know enough about.

I"m no coder mind you, but when it comes to the core of vegas pro, basically sony vegas, nothing seems to get altered and this fault goes back to sony vegas. It's like they can't rewrite the sony vegas code only append to it, but as said I know nothing about coding just observing problems that remain between versions for reasons I cant' comprehend

bitman wrote on 7/19/2020, 2:34 AM

@Widetrack some time ago I experienced a flurry of similar crashes, Vegas 17 pretty much always crashed within minutes doing edits such as deletes on the timeline while the timeline was playing. I know, not very smart of me as I know Vegas is (or has been) particular vulnerable in this regard... To cut a long story short, after tweaking a bit with settings the issue disappeared. Not sure the issue was with build 452 or prior, as it was around the time the build 452 came along. Looking at my settings now (I just assume I did not change them yet) this is what I am now (you may want to try this out):

  • disable dynamic Ram Preview (put to 0) in the video preference tab
  • in he file i/o preference tab: select enable legacy HEVC decoding via Intel QSV, select Hardware decoder to use Intel QSV, disable the rest

Do not forget to restart the PC (do not just power off/on), select "restart" your windows 10 PC.

Update: I checked the project date I had issues with, and it was a week before build 452 came out, so my issues were with the previous build. Not that that necessarily means the issue is fixed in the new build however...

Last changed by bitman on 7/19/2020, 3:17 AM, changed a total of 3 times.

APPS: VIDEO: VP 365 (21 - build 108), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 16 HDpro XXL, Boris Continuum 2022.5, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Audio Clean Lab 3, Sound Forge Audio Studio 16, Sound Forge Pro 16, Spectral Layers Pro 9, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 22H2
  • CPU: i9-13900K (upgraded my former CPU i9-12900K), Air Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

D7K wrote on 7/19/2020, 6:39 PM

I can delete a playing file, no issues.

Phil_P wrote on 7/23/2020, 5:30 AM

My addition to this one:

https://www.vegascreativesoftware.info/us/forum/split-delete-causing-huge-hangs--122520/

Sorry I missed this thread. :-/

Phil_P wrote on 7/23/2020, 6:18 AM

btw. Mine is not an actual crash. It is a massive hang. You would think it was a crash as the whole application stops responding and usually you will quit it with Task manager. However, if left alone for 5 minutes or so, Vegas comes back to life. But it is only matter of time before deleting a clip while playing cases it to haaaaaaang again.