Vegas 16 keeps crashing

justin-mehan wrote on 10/11/2022, 1:12 AM

My Vegas 16 crashes every 30 second or less. Causes my whole system to crash when rendering. Each new project this issue gets worse and worse. Now Vegas is barely usable. I've tried all the fixes I could find online but to no avail. I'm willing to send some Bitcoin to anyone who can help me fix this. Thanks.

 

11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz   2.30 GHz

16.0 GB (15.8 GB usable)

Nvidia RTX 3050 TI.

Comments

walter-i. wrote on 10/11/2022, 2:57 AM

I'm willing to send some Bitcoin to anyone who can help me fix this. Thanks.

You can work your way through this helpful problem-solving tutorial:
https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-stop-vegas-pro-hanging-or-crashing-during-rendering--104786/

If you don't succeed, we are ready to help you (without Bitcoin) if you provide us with more information.
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
Start at B and C

justin-mehan wrote on 10/11/2022, 4:16 AM

B1. Vegas Pro 16 (Build 424)

B2. Windows 11

B3. GoPro Hero 10 Black

B4. Youtube

B5. Crashes doing just about anything. Major crash trying to render.

C1

General
Complete name                            : C:\Users\Acer\Desktop\GX010516.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 1
Codec ID                                 : mp41 (mp41)
File size                                : 3.73 GiB
Duration                                 : 8 min 53 s
Overall bit rate                         : 60.0 Mb/s
Encoded date                             : UTC 2022-10-07 18:55:51
Tagged date                              : UTC 2022-10-07 18:55:51

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L6@Main
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 8 min 53 s
Bit rate                                 : 59.8 Mb/s
Width                                    : 4 000 pixels
Height                                   : 3 000 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.166
Stream size                              : 3.71 GiB (100%)
Title                                    : GoPro H.265
Language                                 : English
Encoded date                             : UTC 2022-10-07 18:55:51
Tagged date                              : UTC 2022-10-07 18:55:51
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 8 min 53 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 48.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 12.0 MiB (0%)
Title                                    : GoPro AAC  
Language                                 : English
Encoded date                             : UTC 2022-10-07 18:55:51
Tagged date                              : UTC 2022-10-07 18:55:51

Other #1
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 8 min 53 s
Bit rate mode                            : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Title                                    : GoPro TCD  
Language                                 : English
Encoded date                             : UTC 2022-10-07 18:55:51
Tagged date                              : UTC 2022-10-07 18:55:51

Other #2
Type                                     : meta
Duration                                 : 8 min 53 s
Bit rate mode                            : Variable

C2.

General
  Name: GX010515.MP4
  Folder: C:\Users\Acer\Desktop
  Type: Intel HEVC
  Size: 311.75 MB (319,233,886 bytes)
  Created: Friday, October 7, 2022, 6:54:28 PM
  Modified: Friday, October 7, 2022, 6:54:28 PM
  Accessed: Tuesday, October 11, 2022, 3:53:05 PM
  Attributes: Archive

Streams
  Video: 00:00:43.377, 29.970 fps progressive, 4000x3000x32, HEVC
  Audio: 00:00:43.305, 48,000 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: mxhevcplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 16.0\FileIO Plug-Ins\mxhevcplug
  Format: Intel HEVC
  Version: Version 1.0 (Build 8532)
  Company: MAGIX Computer Products Intl. Co.

diverG wrote on 10/11/2022, 6:16 AM

Maybe VP16 not keen on GOPRO H265 files. 1) try using proxy files. 2)Download 'Shutter Encoder' free and re-code your 4K 265 files to say ProRes or H264 which should be easier for vegas to handle. A little bit of trial & error. Shutter encoder is a useful tool, It can also change size 4K to FHD or HD as well as colour space. You can even apply a LUT as part of recode. Well worth the the optional $10 donation request

GOPRO 10 is newer than VP16 which may not know how to handle the files.

Bitcoin not needed but thanks for offer. Good luck

 

Sys 1 Gig Z370-HD3, i7 8086K @ 5.0 Ghz 16gb ram, 250gb SSD, 2x2Tb hd,  GTX 4060 8Gb, BMIP4k video out. (PS 750W); Vegas 18 & 19 plus Edius 8WG DVResolve18 Studio. Win 10 Pro (22H2) Bld 19045.2311

Sys 2 Gig Z170-HD3, i7 6700K @ 3.8Ghz 16gb ram, 250gb SSD, 2x2Tb, hdd GTX 1060 6Gb, BMIP4k video out. (PS 650W) Vegas 18 plus Edius 8WG DVResolve18 Studio Win 10 Pro (22H2) Bld 19045.2311

Sys 3 Laptop 'Clevo' i7 6700K @ 3.0ghz, 16gb ram, 250gb SSd + 2Tb hdd,   nvidia 940 M graphics. VP17, Plus Edius 8WG Win 10 Pro (20H2) Resolve18

 

j-v wrote on 10/11/2022, 6:40 AM

@justin-mehan

Are you able to give the exact driver numbers for your Intel and Nvidia Graphic Processors and what is your (customized?)rendertemplate?
On my vegas Pro 16 I'm not seeing those problems on projects with a lot of GOPro 4K HEVC 50p sourcefiles

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
555.85 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 555.99 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

justin-mehan wrote on 10/11/2022, 7:44 AM

Intel 30.0.100.9864

Nvidia 31.0.15.1740

justin-mehan wrote on 10/11/2022, 8:26 AM

j-v I think you lead me in the right direction. I had bought "advanced driver updater" and ran a scan which told me 30 items needed updates. I thought that he had updated it for me put apparently not. After you asked about me drivers I doubled checked and it never updated them. Updated and now running well. Good so far at least.