Vegas Pro 18 Crashing/Freezing while rendering

Chris-Fix wrote on 5/21/2021, 2:10 PM

I am rendering a 24min long video in 4k 60fps using a built computer (tons of ram, ssd, fast processor, 8gb video card, etc) and 5% in or 20% in it keeps crashing (newest version of vegas). I have been using Vegas for years and I havent had these issues until I upgraded to Pro 18 and got my Sony a7sIII. Any advice? I am in the process of doing research but I wanted to post this due to the time sensitivity of my project.

Which Program build?

18 Build 527

Which processor?

Ryzen 9 3900x

Which GPU?

RTX 2060 Super

Which exact driver versions for GPU('s)?

Version 461.92


Which codec is used for rendering?

I have tried a few. Some using the graphics card to render and others without.

-XAVC S Long

-MAGIX HEVC/AAC MP4

-MAGIX AVC/AAC MP4

 

HERE are screen shots of the settings/preferences and one of the crash-data I keep getting (it doesnt crash every time, sometimes it just freezes at 5% or 20%):

https://drive.google.com/drive/folders/1EnkiUwHLQO4w5RZJq8wlh6MX4G-ui4bU?usp=sharing

 

Thanks

Comments

walter-i. wrote on 5/21/2021, 2:14 PM

Can you give us more and more concrete information? Otherwise we'll be poking around blindly.

Start with B and C:
https://www.vegascreativesoftware.info/de/forum/important-information-required-to-help-you--110457/

 

j-v wrote on 5/21/2021, 2:16 PM


Which Program build?
Which processor?
Which GPU?
Which exact driverversions for GPU('s)?
Which codec is used for rendering?

met vriendelijke groet
Marten

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Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.59 Studiodriver and Intel GPU
driver 30.0.101.1960
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Chris-Fix wrote on 5/21/2021, 2:43 PM

Thank you for your quick help/replies! Please see below.

 

Which Program build?

18 Build 527

Which processor?

Ryzen 9 3900x

Which GPU?

RTX 2060 Super

Which exact driver versions for GPU('s)?

Version 461.92


Which codec is used for rendering?

I have tried a few. Some using the graphics card to render and others without.

-XAVC S Long

-MAGIX HEVC/AAC MP4

-MAGIX AVC/AAC MP4

 

HERE are screen shots of the settings/preferences and one of the crash-data I keep getting (it doesnt crash every time, sometimes it just freezes at 5% or 20%):

https://drive.google.com/drive/folders/1EnkiUwHLQO4w5RZJq8wlh6MX4G-ui4bU?usp=sharing

 

 

j-v wrote on 5/21/2021, 3:09 PM

Thanks, untill now I cannot find anything not good or unusual.
Is it 4K or UHD you are render-to?
And are you able to show here screenshots of Options/Preferences/Video and Options/Preferences/File I/O ?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.59 Studiodriver and Intel GPU
driver 30.0.101.1960
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

Chris-Fix wrote on 5/21/2021, 3:38 PM

Thanks, untill now I cannot find anything not good or unusual.
Is it 4K or UHD you are render-to?
And are you able to show here screenshots of Options/Preferences/Video and Options/Preferences/File I/O ?


Yes I just added a DRIVE link to my original post at the bottom with screenshots. Thank you!

The video is 3840x2160

walter-i. wrote on 5/22/2021, 2:34 AM

Next time you can upload screenshots here:

Chris-Fix wrote on 5/24/2021, 12:35 PM

Anyone able to help? I ended up breaking up the rendering the 24min video into 4 parts. So 4 separate 6min renders and then taking those new renders and putting them into a new timeline and rendering all 4 files for the complete 24min video. Even doing that, while rendering each of the 4 separate videos, Vegas crashed multiple times and after re-rendering I get lucky and it works.

walter-i. wrote on 5/24/2021, 4:44 PM

Have you already worked through this troubleshooting guide?

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-stop-vegas-pro-hanging-or-crashing-during-rendering--104786/

BigBadBz wrote on 5/27/2021, 4:51 PM

Chris-Fix:

Have you looked at the temperature(s) of your CPU while it is doing the rendering? I built a new computer with a fancy-schmancy powerful CPU, but found that renders on complex (lots of tracks, plugins, etc.) projects would hang in roughly 4 - 8 minutes. In my case, the CPU was getting hot, in the low 70's (degrees C). Although the CPU wasn't causing the PC itself to hang or crash, Vegas 18 Pro obviously didn't like it. I have an ASUS motherboard, so I used their Fan Xpert Windows utility to crank the CPU and case fans to max before I start the render - now the CPU stays in the low 50's and my renders finish. So what's the moral of the story? I found that video rendering is VERY stressing to a CPU, and can cause its temps to go high (quickly). Maybe the CPU throttles when it gets hot, and Vegas doesn't know how to handle it - I can't say; but try "extra cooling" and see if that helps.

Regards,
BBB

Chris-Fix wrote on 5/27/2021, 5:05 PM

I will check it out. My buddy has a different setup and I gave him all the files and he tried rendering it on his setup and the same thing happened. At a random % it just froze or it crashed right away. Thanks for the idea. Still waiting back from the Vegas customer service tech people to see what they have to say as well.

 

walter-i. wrote on 5/27/2021, 5:33 PM

See also this article from Roger.S to the subject of CPU temperature:
https://www.vegascreativesoftware.info/us/forum/laptops-for-editing-in-vegas-pro-18--129111/#ca804333

RogerS wrote on 5/28/2021, 3:54 AM

Are you using the NVENC or Mainconcept render with MagixAVC? I'd try both and see if you get through a render. I wouldn't render to X-AVCS, it's a bit uncommon for that purpose.

(Looks like you are doing this but for NVENC encoding try setting dynamic ram preview to 0MB. That helped me with render freezes.)

Other than that your Vegas settings look fine. There is enough space on the c:\drive for temporary files and the render? [Edit, see you have 300+GB free. That should be enough.]

Which settings did you use with the sIII? It has a variety of recording formats.

More workarounds: if you have to chop it up and render, try rendering to Apple ProRes and then put the renders into a project and combine them. Vegas works well with that format and it's good quality.

You can also have Vegas send frames to Voukoder to render. The x.264 modes are space-efficient and fairly quick to render. voukoder.org/

Last changed by RogerS on 5/28/2021, 3:58 AM, changed a total of 1 times.

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700 with Intel 630 iGPU (driver 27.20.100.9664), dual internal SSD (256GB; 1TB), Windows 10 64 bit

Vegas 19.458

JN- wrote on 5/28/2021, 4:34 PM

@Chris-Fix Try disabling HW decoding in the I/O tab.

---------------------------------------------

VFR2CFR, Variable frame rate to Constant frame rate link to zip here.

Copies Video Converts Audio to AAC, link to zip here.

Convert 2 Lossless, link to ZIP here.

Convert Odd 2 Even (frame size), link to ZIP here

Benchmarking Continued thread + link to zip here

Codec Render Quality tables zip

---------------------------------------------

PC ... Corsair case, own build ...

CPU .. i9 9900K, iGpu UHD 630

Memory .. 32GB DDR4

Graphics card .. MSI RTX 2080 ti

Graphics driver .. latest studio

PSU .. Corsair 850i

Mboard .. Asus Z390 Code

 

Laptop… XMG

i9-11900k, iGpu n/a

Memory 64GB DDR4

Graphics card … Laptop RTX 3080

dpavon wrote on 5/12/2022, 4:14 PM

I'm having exactly the same issue in Vegas Pro 19 on a laptop (LG Gram). I know, not even close to a content creator pc.

I have 48 minutes of 3840x2160 30fps video to render.

At first, I created the project with 4 hours of raw footage that I stretched down, added some texts and transparent colors. Impossible to render.

Then I rendered it in 9 parts, and it worked. Now I just want to put the 9 together in one: impossible!

I could get to 84% in 3840x2160 30fps (after almost 3.5 hours), but it completed in 3290x1850 30fps (3 hours of rendering).

Memory tops at 67% of usage, but the processor is at 100% no matter the resolution I choose to render, with very little help from the integrated GPU.

I thought my laptop was not powerful enough, but if the same problem happens on a beast like that of Chris-Fix, I'm starting to think there is something else going on.

I'm redering higher resolution (4200 x 2160 30fps) projects with effects (Continuum, Moca masks, etc) with no issues, though they are much shorter.

john_dennis wrote on 5/12/2022, 9:59 PM

@dpavon

Start your own thread. When you do, people on the forum will likely have lots of questions for you.

Work this first.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

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