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Why not keep the 50fps of the original? You'll get a smoother, more "real" or "TV" look with that, and YouTube support it now. Also, probably no need to pillar box it (black sides) to 16:9. Just match the 1280x960 of the original and let the player

Video

7 answers, most recent on 9/29/2016

RE: What is this....?

Hi Nick thanx for replying. - I need the restore files to pickup my work when vegas "crashes", but found them already at C:\Users\...\AppData\Local\VEGAS Pro\14.0 - The supportform doesn't work for me: 1-305-722-5810 - How can i receive an invoice

Vegas Movie Studio (up to ver. 17)

28 answers, most recent on 12/11/2017

RE: Program Freezing On Start Up

I contacted sales by phone trying to reach tech support, result, refund in process... I'm sticking with my SONY Vagas Pro V10. It's solid and works great for me.

Video

13 answers, most recent on 9/26/2016

RE: Offline editing with Vegas Pro 14

Apparently "Additional Activation" of codecs etc. can actually be done on another computer or over the telephone. Quote from http://www.magix.com/us/support/technical-support/#c69706 : "Some software programs require additional activation of

Video

8 answers, most recent on 9/23/2016

RE: V14 - Without internet access?

If your setup.exe is something like the small 4.1MB trial_vegaspro14.exe found at http://www.vegascreativesoftware.com/us/vegas-pro/ then it's going to want to go online to find the full installer. If you raise a support ticket at the link I posted

Video

9 answers, most recent on 9/22/2016

RE: Ridiculous Registration Process

4. Why isn't there a Magix support email address prominantly advertised? Those of us in the UK aren't likely to phone US support. When I had a problem in the past I could email Sony who usually responded promptly. I have been getting replies from

Video

One answer, on 9/21/2016

RE: Unable to upgrade

Commenting to my own post - I finally called the Magix phone number and they were no help. They did open a support ticket, but with no problem noted. Still no help after 24 hours.As I wait for a response from Magix, I'm researching the

Video

9 answers, most recent on 9/22/2016

RE: Ridiculous Registration Process

1. If Sony transfered my details to Magix why haven't Magix had the decency to even send me a welcome email? I've received no contact from them and can only assume I'm missing in action. 2. If I ever did register with Magix in the distant past I

Video

54 answers, most recent on 10/16/2016

RE: where is the upgrade from V13?

Same here, no email with any upgrade key. I tried calling support but their phone is endlessly busy. Do they have any live online support?

Video

207 answers, most recent on 10/18/2016

VEGAS Pro 14.0 (Build 161) Released

http://www.vegascreativesoftware.com/us/vegas-pro/ Abbreviated Release Notes: New features in version 14.0 Added Smart Zoom, Smart Scale, and Smart adaptive deinterlacing to allow you to upscale clips for Ultra HD delivery (requires a supported

Vegas Movie Studio (up to ver. 17)

One answer, on 9/17/2016

Vegas Movie Studio Platinum 9.0

I have been attempting to comunicate and solve an installation problem for more than a week now, and have receives no support. I upgraded, for sixty dollars, to the current release and after downloading and attempting to install was left with the

Offtopic

9 answers, most recent on 9/14/2016

RE: Times are changing??

my nle isn't connected to the net by default, only when absolutely necessary - so if i have to be connected for vegas to phone home after installing the first time then it's bye bye vegas just picked this up from other thread: I picked this up from

Video

10 answers, most recent on 8/29/2016

RE: Sony Vegas won't start up for me

Maybe you try to contact the support then. Is there a number to phone them?

Vegas Movie Studio (up to ver. 17)

27 answers, most recent on 5/28/2020

RE: Activation of new purchase

I have the same issue with Movie Studio 13. Tells me that the trial is expired even after inputting the serial number I just purchased. Tried a clean reinstall but it still didn't work. Hoping somebody will get an answer soon as I'd hate to be out

Video

One answer, on 8/20/2016

Gear 360 -> ActionDirector -> Vegas = no sound

If I use the CyberLink ActionDirector (that's bundled with the Samsung Gear 360 camera) to convert the videos to equirectangular, then import these to Vegas Pro, the audio track will not work - no audio track is imported for the video. If I play

Vegas Movie Studio (up to ver. 17)

One answer, on 7/19/2016

Phone support?

I called the US support line, and got a recorded message requesting to key in some number (blocks). What number should I enter in order to get a flesh-and-blood person to talk to?

Video

49 answers, most recent on 8/18/2017

RE: "Older versions will be activate-able for 5 years"

I don't really have a problem with software that needs to "phone home" once for activation (and limits the number of activations without calling the vendor to get the number adjusted). That helps cut down on the "escaped" serial number that gets

Video

17 answers, most recent on 7/13/2016

RE: WOT: Apple Support Rant

Take it to an Apple store. If that's not possible then get a person on the phone and ask to escalate it. Tech support hates escalations. If THAT isn't possible then make a video illustrating the problem and place it on youtube so you can show it to

Video

17 answers, most recent on 7/13/2016

WOT: Apple Support Rant

Bought my wife an iPad Mini-2 last Dec. It has an intermittent problem--the battery shows 100% and then goes dead. Shows black screen with battery needing re-charging. Finally convinced tech support for product return. A week later, it was

Video

57 answers, most recent on 7/29/2016

RE: I hope Vegas Pro is NOT going down this path!

I agree that it would be much preferable to have a simple licence code as Vegas does now and to register online once. But not the opinion that piracy caused the move to the Cloud or repetitive data collection when the motive is primarily extracting

Vegas Movie Studio (up to ver. 17)

9 answers, most recent on 6/4/2016

SONY Abandons Vegas Movie Studio Products???

After requesting support for a week to no avail for a problem with my Movie Studio 13, I discovered the reason for no response. Sony sold its Creative Software portfolio to Magix. The article is

Video

8 answers, most recent on 3/27/2021

RE: Sony Vegas Pro 13

Hi vk, Yes, I just caught that post by Eric, which appears to me to be a very good sign. And, yes, my email was to tech support, although I would think Customer Service would be better for the OP's problem. If I didn't have a runable copy for

Video

8 answers, most recent on 3/27/2021

RE: Sony Vegas Pro 13

UPDATE: I contacted SCS by email on 5/27, they responded earlier to day. Take out the long weekend holiday and that is a next day response. I responded to their response with a follow-up question and they responded with a reply within 3 hours! I