Intel i9 13900K and 14900K CPU's

andyrpsmith wrote on 7/27/2024, 7:53 AM

Just in case you are not aware there is an issue with i9 (and to a lesser extent other Intel CPUs are failing due to high core voltage being requested by the CPU). This is seen by the user as PC crash and or messages that you have run out of Vram when clearly you have not. If you get to the stage of crashing often it is likely your CPU is permanently damaged and will need to be replaced by Intel.

You may or not be aware that all motherboard MFR's have released an interim BIOS update to keep the CPU within Intel limits and you are recommended to update your MB BIOS now (most BIOS updates have been posted in July so check). The BIOS update is likely to say "Updated with microcode 0x125 to ensure eTVB operates within Intel specifications"

Intel are releasing a code update via MB manufacturers in mid August but this will not repair damaged CPUs only stop CPUs from requesting excessive core voltages from the motherboard.

Any overclocking is likely to hasten the death of the CPU. Any Vcore voltage at 1.5V or above is considered high and best keep Vcore below 1.45V.

Comments

john_dennis wrote on 7/27/2024, 9:04 AM

Thanks for posting. I noticed some negative reviews on Newegg last night based on processor failures and the Intel warranty process.

I revisited my tuning this morning and found that controlling for core temp tends to produce a lower core voltage at load. I use 70 degrees as a target.

Maybe, I'll avoid a processor failure for the product life or my life, whichever comes first.

I'm going to restore my system image and replace a 39-year-old shower valve. I expect things to last a long time.

andyrpsmith wrote on 7/27/2024, 9:14 AM

I think you were spot on in your tuning. When I built my PC last September I set the MB to enforce the Intel limits and turn off any AI overclock. So I have not had any issues so far.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Howard-Vigorita wrote on 7/27/2024, 11:07 AM

Here's the statement from Intel:

https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th-and/m-p/1617113

The Intel statement was dated 7/22/24. Apparently Asus issued a bios update 10 days earlier addressing a cpu voltage issue. So some motherboard makers may be ahead of the Intel on this. Suggest 13+ gen Intel cpu users check with their motherboard makers and update post-haste to the latest bios as soon as available. The 7/12/24 update from Asus is here:

https://rog.asus.com/motherboards/rog-maximus/rog-maximus-z790-hero-model/helpdesk_bios/

RogerS wrote on 7/28/2024, 12:47 AM

For what it's worth i7 are also affected. i5 also, but there don't seem to be many real world reports of issues with those. Intel says this issue doesn't affect mobile CPUs.

While the motherboard bios updates may help reduce the potential for issues by reducing the voltage the MB calls for (and default voltage and wattage levels for some were absurdly high- noticed that with my MSI board), they don't yet have the Intel microcode update for its own improper voltage levels.

There's a further problem with manufacturing defects (oxidation) affecting an unknown number of chips until some date in 2023.

Damaged chips won't be restored, so be prepared to RMA them.

Some more info putting Intel's statements into context here.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

bitman wrote on 7/28/2024, 2:15 AM

Last Christmas 2023 (*) I posted some of my experiences with my intel i9-13900K with regard of Vegas crashes due to thermal throttling. The thermal throttling itself was due to improper default CPU settings in the motherboard BIOS, driven by manufacturer competition and 'relaxed' INTEL specs and bravura.

Nowadays, I have good experience (no crashes) by setting both my power limits (TDPL1 and TDPL2) to 125W,

I lost a bit of performance but gain a lot of stability, and maybe prevent damage as the recent INTEL statements suggest updating the BIOS with new microcode (no 0x125 update yet for my mobo, I checked).

(*) original post:

https://www.vegascreativesoftware.info/us/forum/solution-to-vegas-crashes-on-modern-high-end-cpu-s-e-g-i9-13900k--144004/#ca901518

APPS: VIDEO: VP 365 (22 build 93, 21 - build 315), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 16 HDpro XXL, Boris Continuum 2024, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 17, Spectral Layers Pro 10, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 23H2
  • CPU: i9-13900K (upgraded my former CPU i9-12900K), Air Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

john_dennis wrote on 7/28/2024, 12:57 PM

ASUS has not released a BIOS update for my motherboard yet. They are likely to start with products targeted for people trying to get the last cycle from their systems since ROG already has an update.

@bitman Controlling for TDPL1 / TDPL2 vs individual core temperatures are not mutually exclusive even if the TDPL1/TDPL2 method solves your issue on your system.

Since I built this system, I'm running much less than someone working an 8-hour day on editing.

I'm also not getting paid for doing so.

Reyfox wrote on 7/28/2024, 2:24 PM

There is a lot from Gamers Nexus on the Intel issues. And a lot of the issues can not be solved with a BIOS/micro code update. Level1Techs, Wendell's take on it, especially from the server side.

Gamers Nexus is another one reporting on this, mentioning oxidation.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 22.5.1, testing 24.7.1

Gigabyte X570 Elite Motherboard

RogerS wrote on 7/28/2024, 7:47 PM

Apparently all the Intel 13th and 14th gen are potentially affected, 65W and up

https://www.tomshardware.com/pc-components/cpus/intel-cpu-instability-crashing-bug-includes-65w-and-higher-skus-intel-says-damage-is-irreversible-no-planned-recall

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Howard-Vigorita wrote on 7/29/2024, 10:33 AM

Also, based on Wendell's polling, the bios update is now considered not entirely effective by itself. Hopefully the coming microcode update to the cpu firmware will do the trick. Word from the same source is that Amd cpus, particularly the 7950X, and Intel Xeons do not exhibit the issue. Personally, I'm refraining from acquiring a 13th or 14th gen Intel cpu unless a corrective stepping is released with better thermal detection which most likely is the actual culprit.

RogerS wrote on 7/30/2024, 12:01 AM

AMD CPUs have never exhibited this issue which is a big plus!

As VEGAS Pro 21.300 and newer don't benefit as much from iGPUs, I'd have no qualms recommending or using the latest Ryzen CPUs.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

bitman wrote on 7/30/2024, 2:39 AM

AMD CPUs have never exhibited this issue which is a big plus!

@RogerS

yeah right, as if AMD does not have butter on their head, I was glad I did not have an AMD which tends to fry themselves:

https://www.forbes.com/sites/antonyleather/2023/04/30/amd-identifies-cause-of-ryzen-processors-frying-themselves/

APPS: VIDEO: VP 365 (22 build 93, 21 - build 315), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 16 HDpro XXL, Boris Continuum 2024, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 17, Spectral Layers Pro 10, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 23H2
  • CPU: i9-13900K (upgraded my former CPU i9-12900K), Air Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Reyfox wrote on 7/30/2024, 5:37 AM

As we've seen and read, issues do arise with just about every manufacturer. The melting plugs with Nvidia's 4090, which seems to still exist.

The difference is, AMD has fixed that issue. You can skip to the 31 minute mark. It was failure on both board partners BIOS (VSOC) and AMD in communication with them. It is no longer present, and replacement CPU's were sent out. That article is a year old. There has been no more reports. That's different with Intel and it's ongoing issue that no one knows where the cause/solution is.

Followup. Go to the 20 minute for conclusion

john_dennis wrote on 7/30/2024, 7:46 PM

A BIOS update dated 07/12 appeared for my motherboard when I checked the ASUS site today. I downloaded it but I'm going to let it simmer for a while before I install it. I'll revisit my tuning strategy since it might (very likely) get reset to the factory defaults. I documented the steps with screenshots, but I'll admit that I find the whole effort tedious. I also find failure analysis tedious now that no one pays me to do it.

Ever since I built this machine, I have given some thought to rebuilding my very old media server to match my current edit workstation.

The Good

  • I would have a place to send render jobs with equal performance.
  • I would have a spare machine if one burns down (unless it also burns the house down).
  • I would have a spare parts bin for diagnostic purposes.
  • Bad publicity could depress the price of the 13900K and my overly expensive (for a media server) motherboard making it a good value for the large number of those who don't have the problem.

The Bad

  • If the CPU problem is pervasive and grows over time, I could lose two machines.
andyrpsmith wrote on 7/31/2024, 4:21 AM

The bios update will indeed reset all your settings so before doing it record any settings you want to keep and redo once updated.

bitman wrote on 8/2/2024, 5:19 AM

An BIOS update finally appeared for my Mobo, Gigabyte Z690 AORUS MASTER, it is F29d

-Introduce the "Intel Default Settings

- Update microcode 0x125 to ensure eTVB operation normally (= the infamous intel fix 😅)

APPS: VIDEO: VP 365 (22 build 93, 21 - build 315), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 16 HDpro XXL, Boris Continuum 2024, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 17, Spectral Layers Pro 10, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 23H2
  • CPU: i9-13900K (upgraded my former CPU i9-12900K), Air Cooler: Noctua NH-D15s
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

RogerS wrote on 8/3/2024, 12:03 AM

The latest on Intel here including how Intel's public statements have shifted and been quietly edited over the past year on which CPUs are affected and what customers should do:

For disclosure I am an Intel user and built a system in late 2022 with the 13600K CPU. As of yet I don't see evidence of instability with my own machine.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

RogerS wrote on 8/3/2024, 12:37 AM

While I think out of memory errors in VEGAS are mostly VEGAS issues with vram, it's possible Intel CPU bugs are triggering issues here. If it affects Handbrake, Cinebench, etc. VEGAS could also be affected.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

fr0sty wrote on 8/3/2024, 2:38 AM

Apparently this can do permanent damage to your CPU, and Intel is refusing to recall the chips or replace defective ones.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

RogerS wrote on 8/3/2024, 3:01 AM

The Puget one is interesting (though a fairly small sample set) as it shows that the 11th generation was by far the worst. That the 13th generation is slowly piling up failures in the field isn't great and the 14th generation has that plus more initial failures, perhaps as it's basically the 13th gen just run to its limits to perform slightly better on benchmarks and justify its existence.

Intel is replacing defective ones though has denied some RMAs and their only advice is to just try again. Extending the warranty by 2 years on their boxed products is a start.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208
VEGAS Pro 22.93

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

andyrpsmith wrote on 8/3/2024, 4:12 AM

Apparently this can do permanent damage to your CPU, and Intel is refusing to recall the chips or replace defective ones.

I believe that Intel will replace failing CPU via their RMA system. One problem is what will they replace the failing CPU with?

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

andyrpsmith wrote on 8/3/2024, 4:15 AM

I have a 13900K, my brother has one and my son has one. None are showing failure yet. None have been over clocked and have had the BIOS set at Intel defaults since new.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

andyrpsmith wrote on 8/3/2024, 4:40 AM

Failure rates - Puget Systems

https://www.pugetsystems.com/blog/2024/08/02/puget-systems-perspective-on-intel-cpu-instability-issues/

Interesting read, I didn't expect to see the AMD CPU's to have twice the failure rate of Intel.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Reyfox wrote on 8/3/2024, 5:22 AM

I too am curious as for the AMD failures, owning a 5000 series CPU, which, if with that high failure rate, would have been noticed by the buying public since their CPU's are usually at the top of Amazon's, and Mindfactory's, Newegg's best selling list.

It is very surprising the Puget hasn't said anything about this, since the failure rate looks really really high.

Of course, there is still a lot that is not known. CPU's might appear to be fine, but the slow degradation over time would not be noticeable until failure.

It seems that also motherboard vendors are partially at fault with zealous power settings to appear better than the competing brand.

I do overclock, albeit, mildly. And since I am constantly monitoring CPU performance (temsp, cores used, clock speed, etc.) there has been no change in the almost 2 years of having the CPU.

Last changed by Reyfox on 8/3/2024, 5:26 AM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 22.5.1, testing 24.7.1

Gigabyte X570 Elite Motherboard