Comments

prince-pep wrote on 9/1/2021, 6:03 AM

when i put gen 5 video files(dats blackmagic raw) in vegas 19 the video turns black and cant see anything in the video..can anyone help me with this issue.

sam-walker wrote on 9/1/2021, 8:22 AM

"In order for some devices to appear in the Device Explorer window, you may need to change the device’s USB Connect setting from Automatic or MTP to Mass Storage."

Devices not appearing is something that started happening under the later Win10 updates, because Microsoft, in it's infinite wisdom, will reassign the ports when you unplug and plugin a device or sometimes when you restart your computer. Used to be it would be assigned a port address the first time you plugged it in, and then that address was held in reserve for the next time you used it.

This has happened with game controllers and a permanent assignment has to be done in the game's ini file to prevent this from happening. Basically it finds the device and assigns it back to the same address.

Would there be a way to get Vegas to do this?

sam-walker wrote on 9/1/2021, 8:26 AM

Loyal customer for 7+ years and I upgrade every season to support the team and keep vegas alive.

Loving Vegas 19.

Only thoughts are dynamic ram needs an overhaul or removal; this has been a recurrent issue for years.

Not disagreeing with you, but there are some good tips in here:

VEGAS Pro 19 - Fix Crashing / Run Faster / Optimize Performance

sam-walker wrote on 9/1/2021, 8:32 AM
Just tried it. It ran, but checking under "license" it still showed expiring 11/21/2021. I did the activation again and after entering the serial number and restarting Vegas the license now reads "permanent" ... Yipppeeee ...

Thanks, I didn't bother registering it when I saw the expiration date. Never occurred to me that was the trial period for an unregistered copy. DOH!!!😜

janndk wrote on 9/1/2021, 2:53 PM

The features that require a sub are labeled as such, I don't see the issue?

janndk, What would the confusion be about that ad?. It is clearly written saying those features comes with subscription... And Len, i understand your point, but its also written clearly saying royalty free stock content is the one that comes with subscription.

 

Seems that quite a lot of people have misunderstood Vegas' ads. Ignoring the problem doesn't solve it.

fr0sty wrote on 9/1/2021, 2:58 PM

Definitely not, perhaps having separate "perpetual license" and "subscription license" columns on the feature list would present it in a way that everyone could understand, vs. all of it being on the same list.

Reyfox wrote on 9/1/2021, 3:36 PM

...I think those that are having the problems differentiating between perpetual and subscription aren't taking the time to actually read what is in front of them. The 2 examples were quite clear to me that certain features are for the subscription that you do not get in the perpetual.

Steve_Rhoden wrote on 9/1/2021, 4:09 PM

janndk, No one is ignoring any problem, because there is none! Whomever is misunderstanding these ads are probably just not taking the time to read them properly.... fr0sty mentions that having separate "perpetual license" and "subscription license" columns would probably be a better idea, ok i agree it probably would, but here is the kicker, there still would be a complaint just like the one you are making now!

levijudah wrote on 9/1/2021, 4:16 PM

You mean like: "No Parking Anytime" v/s "No, Parking Anytime"

Paul-Fierlinger wrote on 9/1/2021, 7:53 PM

Bravo, levijudah!

don-c wrote on 9/1/2021, 9:49 PM

I ordered Vegas 18 with a free upgrade to 19- it said I would receive an email with 19 serial number when 19 was released. Did not happen. Where in the world to you go to get help the support page is a cyclical hell that never ends with a way to contact with this question? Can anyone tell me how to contact with this question. I just want my 19 serial number!

fr0sty wrote on 9/1/2021, 10:26 PM

I ordered Vegas 18 with a free upgrade to 19- it said I would receive an email with 19 serial number when 19 was released. Did not happen. Where in the world to you go to get help the support page is a cyclical hell that never ends with a way to contact with this question? Can anyone tell me how to contact with this question. I just want my 19 serial number!

Visit www.vegascreativesoftware.com/support between 12:00 and 4:00 pm Central time (currently GMT-5) and use the chat widget in the lower-right-hand corner to chat with a customer service representitive directly.

Lukasz wrote on 9/2/2021, 3:26 AM

Image stabilization works just as poorly on vegas 19 pro as in previous versions. As for me, a reheated cutlet.

walter-i. wrote on 9/2/2021, 4:00 AM

Image stabilization works just as poorly on vegas 19 pro as in previous versions. As for me, a reheated cutlet.

@Lukasz

You also didn't say in the other thread where exactly you see the problem.
https://www.vegascreativesoftware.info/us/forum/stabilization-vegas-pro-vs-movie-studio--126666/#ca788252

So, if you need help on the subject, then open a separate thread and describe exactly what problems you are having - you can also upload a sample clip, then others can try to stabilise the clip and perhaps find better settings.

Complaining every time doesn't help at all - especially when Vegas hasn't announced that they've made any improvements to the stabiliser.
https://www.vegascreativesoftware.info/de/forum/vegas-pro-19-general-discussion--131060/#ca815820

Lukasz wrote on 9/2/2021, 4:15 AM

I already reported months ago and it was ignored. How many times can you do this? I was sending files to support and until today I have not received a reply. I would like to write something good, but it has been the same for years and nothing has changed much. I installed a new vegas 19 and hoped for better results and here again the same as in vegas 18. That's why I wrote that it was a reheated chop. When it changes for the better, I will gladly write something good. I have to do stabilization in DaVinci because Vegas is not doing well and tears the image or it floats too much. Focus on fine-tuning one version instead of spending another with the same problems.

walter-i. wrote on 9/2/2021, 4:21 AM

@Lukasz
This is a user-to-user forum.
We therefore have no access to the information and files you sent to support - we are only happy to help if other users have problems.

So - as already mentioned above........
https://www.vegascreativesoftware.info/us/forum/vegas-pro-19-general-discussion--131060/?page=15#ca818959

fr0sty wrote on 9/2/2021, 8:27 AM

I already reported months ago and it was ignored. How many times can you do this? I was sending files to support and until today I have not received a reply. I would like to write something good, but it has been the same for years and nothing has changed much. I installed a new vegas 19 and hoped for better results and here again the same as in vegas 18. That's why I wrote that it was a reheated chop. When it changes for the better, I will gladly write something good. I have to do stabilization in DaVinci because Vegas is not doing well and tears the image or it floats too much. Focus on fine-tuning one version instead of spending another with the same problems.


So you installed an app that didn't advertise any improvements to a feature you demanded, then got mad it didn't have improvements to that feature it never advertised, and now you're complaining about it... This is a user support forum. If you have a problem, make a thread, we'll try to help you find a workaround. If you're here to complain, just posting to blow off steam without any desire to get help with your issue is against the community rules.

Systems:

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64GB 3000mhz DDR4

Radeon VII

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Cmin7669 wrote on 9/2/2021, 7:16 PM

Not sure if others have had this problem, but as per the Boris FX Primate Studio addon video that states: that is is available for Vegas Pro 19 and Vegas Post. When I open VP I see the addon but selecting it causes VP to crash.

Any body else had this issue??

 

 

Cmin7669 wrote on 9/2/2021, 7:54 PM

Not sure if others have had this problem, but as per the Boris FX Primate Studio addon video that states: that is is available for Vegas Pro 19 and Vegas Post. When I open VP I see the addon but selecting it causes VP to crash.

Any body else had this issue??

 

 

I realize that that my last post maybe confusing, what I should have said is that when selecting Primate studio within Vegas Post causes Vegas Post to crash

a-a wrote on 9/2/2021, 10:49 PM

I've been using Vegas for years and have summarized the things that made me uncomfortable. Please take a look. Lots of suggestions for Vegas

https://www.vegascreativesoftware.info/us/forum/lots-of-suggestions-for-vegas--131502/

 

Reyfox wrote on 9/3/2021, 5:34 AM

@Cmin7669 you have to give far more information than you have already given. What are your computer hardware specs? Make and model of CPU, GPU (if used), the amount of RAM you have, and what operating system? All this information should be in your user profile since this is common information that anyone would need to start to help.

Do you have any other BorisFX? I know is Vegas Pro 19 (trial) I can open Primatte with no crashes (I have full Continuum 2021).

And.... it's best to start your own post about this. This is a "General" discussion thread.

stonyfield wrote on 9/3/2021, 8:15 AM

The 'mov' files  are not accepted in Vegas Pro19.0. What should I do to use the mov files with Pro19?

Dexcon wrote on 9/3/2021, 8:29 AM

@stonyfield  ... the OP's topic was related to RAW files, not .mov - and I'm not seeing .mov mentioned in any ensuing comment in this post.

Please start your own post regarding your .mov problem. But before doing so, please do a forum search because .mov issues with Vegas Pro have been addressed many times on the forum over the years.

This post seems to be doomed because you're the third person thus far to try to hijack the OP's issue into another issue.

Dell Alienware Aurora 11

Windows 10 Home

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

Seb-o wrote on 9/3/2021, 11:03 AM

The 'mov' files  are not accepted in Vegas Pro19.0. What should I do to use the mov files with Pro19?

Try Options\Preferences\DeprecatedFeatures\Enable QT plugin