Error Message after trying to capture video from Zoom Q8

JoshWah333 wrote on 4/3/2020, 5:36 PM

Hey there - first time posting here.

I'm getting an error message when trying to capture a video using my Zoom Q8 camera.

After I'm done recording and hit stop, the the box comes up and then I hit Done. Then this error message comes up:

VEGAS Video Capture
Version 6.0f (Build 1004)
Exception 0xC0000005 (access violation) READ:0x4 IP:0x4427F3
In Module 'VidCap60.EXE' at Address 0x400000 + 0x427F3
Thread: GUI ID=0x31F0 Stack=0x19C000-0x1A0000
 

Comments

Musicvid wrote on 4/3/2020, 7:31 PM

ObviouslyI you can't post Vegas properties, but MediaInfo should provide some clues.

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Jeremy-Kurtz wrote on 1/4/2021, 9:41 AM

I'm seeing this exception error allot and although I don't know what the fix is nor can I find it, I do realize that Vidcap 6.0 is a 32 bit operation that uses 32 bit windows library. I am certain that has allot to do with it. So regardless of whether you are using a 64 bit solution, THAT process occurs in a 32 bit framework.

I love Vegas, been using it since it was Sonic Foundry but if I can't get reliable output, I'll have to use something else. BTW., to make sure it wasn't anything related to hardware. I recorded in another program 4K(true) at 60fps with no exception throwing.

I'm using Vegas 17 pro. Any help would be awesome.

 

Jeremy

j-v wrote on 1/4/2021, 11:01 AM

@JoshWah333
Which program and version number are you using?

met vriendelijke groet
Marten

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Former user wrote on 1/4/2021, 1:38 PM

Is that using USB to capture?

Musicvid wrote on 1/4/2021, 3:27 PM

The Zoom Q8 does not have a 1394 Firewire Port.

Therefore, you cannot capture from the Zoom Q8 using Vegas Vidcap.

JoshWah333 wrote on 1/4/2021, 10:13 PM

Thanks for the posts, guys. I'm just recording directly to my laptop and importing those files to the program when needed.