Just hangs and will not open

jobe-jude wrote on 12/31/2017, 8:10 PM

Was getting script host errors and now before it gets to the point when it has been giving me the error it is now locking up... Always seem to be the same audio plugin which I have a lot since this PC is made for recording... If not fixed pretty soon I will just load my Sony movie 13 and see if I can get a refund for this so called upgrade and will never buy Magix software again....

Comments

Musicvid wrote on 1/1/2018, 9:44 AM

It's not the software, either Sony or Magix.

Incompatible / noncompliant plugins show up all time. It is not Magix' job to make its program compatible with all third-party plugins, only with the industry standard. I have never seen that compliance questioned, either of SONY or Magix.

The place to start is to tell us the name of the software and the culprit plugin. Then some of our thousands of users can tell you if it's a known issue, If there are known workarounds, or if it's merely a red herring swimming in your pond.

In the meantime, disable the plugin by adding ".old" (without quotes) to the end of the Windows file extension, contact the plugin maker to see if they know anything about the issue, and stop blaming Magix for software from another company, which reached its end-of-life when Movie Studio 14 was released.

Oh, did you actually TRY the Movie Studio 14 trial? Anything changed?

jobe-jude wrote on 1/2/2018, 1:23 AM

I pulled the plugiin and it would still stop at the last plugin in the folder... So I copied " Backed up" the folder and it still quits when it gets to the vst folder... Loaded the folder and Sony Platinum 13 and it works great... So I do not know I am not a I.T. Tech.... I am using industry standard gear and plugins... Universal Audio-Waves-ect... I guess it could all be junk and out dated even though I keep everything up to date, some 50K invested...No I did not try the trial version... I got a email about the upgrade and the 13 ran great so lesson learned but does not matter much... I am very ill I thought the upgrade from 13 to 14 with extra video and Audio tracks would come in handy to make DVDs for my friends and family to remember me by... But thank you for your help....

 

Musicvid wrote on 1/2/2018, 5:30 AM

Yes, sometimes that worked in the past with IOPlugins folder and thanks for jogging my memory.

If I understand correctly, you renamed the folder, started Vegas without it, and then restored the folder name, restarted Vegas again, and now it loads. Is that correct?

vladimir-zeynalov wrote on 1/8/2018, 6:03 AM

Проблема Описание
   Имя
   приложения: Версия приложения Studio Studio Platinum : версия 14.0 (сборка 148)
   Проблема: Неуправляемое исключение (0xc0000005)
   Модуль сбоя: C: \ Windows \ SYSTEM32 \ ntdll.dll
   Адрес ошибки: 0x000000007733B0A4
   Смещение ошибки: 0x000000000004B0A4

Fault Process Details
   Process Path: H: \ Program Files \ VEGAS Movie Studio 14 Suite \ MovieStudioPlatinum140.exe
   Версия процесса: версия 14.0 (сборка 148)
   Описание процесса: Movie Studio Platinum
   Process Image Дата: 2017-07-27 (чт 27 июля) 14:48:06
 

Musicvid wrote on 1/9/2018, 9:07 PM

I understand exactly four words of Russion, but your answer may be a bit obvious:

Модуль сбоя: C: \ Windows \ SYSTEM32 \ ntdll.dll 

Vegas, for the last few versions, is 64-bit. Welcome to the forums.

NickHope wrote on 1/9/2018, 11:37 PM

I understand exactly four words of Russion, but your answer may be a bit obvious:

Модуль сбоя: C: \ Windows \ SYSTEM32 \ ntdll.dll 

Vegas, for the last few versions, is 64-bit. Welcome to the forums.

System32 is where the 64-bit stuff lives, and SysWOW64 is where the 32-bit stuff lives. A hilarious Microsoft practical joke that's caught me out in the past too.

@vladimir-zeynalov See this post, which applies to Movie Studio and Vegas Pro: https://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/ Part #16 was the solution in this case, which is similar to yours.

edit: #18 now.