Movie Studio crashes when importing (most) movie files

philip-r wrote on 8/11/2018, 4:48 PM

I purchased a new laptop a few weeks ago and have been struggling with it a bit (tuning, removing bloatware, updating drivers, etc.). I've been using Movie Studio on it this whole time but movie files were always chuggy and I was on the hunt for an up-to-date driver/codec solution. Today I guess I solved the video-playback problems after downloading 'Snappy Driver', but after updating all of those drivers a major problem has emerged in Movie Studio; whenever I try to import (most) video files into Movie Studio the program shuts down. There is no error screen.. the program simply shuts down.

Steps I have tried:
1. uninstalling/reinstalling the software
2. the popular "Enable So4 Compound Reader for AVC/M2TS to FALSE" trick from message boards
3. adding the word 'disabled' to compoundplug, under FileIO Plug-Ins
4. set GPU acceleration to OFF
 

Some of the suggestions from other message boards (with similar problems) aren't helpful. It simply isn't feasible to convert the video files into another format -- there are literally thousands of them -- these are family videos and I expect to shoot more videos as my family grows and I want to continue to shoot and edit (as I did with my previous laptop).

Thank you for any suggestions you may have :)

Comments

Musicvid wrote on 8/11/2018, 6:10 PM

You may have dug yourself into a hole that can't be filled by rational thought processes..

Suggest you start with a fresh OS and Vegas install, current CERTIFIED drivers only, please (!!!), and follow the instructions exactly, especially the thing about reporting SOURCE file properties, good luck!

IMPORTANT! INFORMATION REQUIRED TO HELP YOU

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

philip-r wrote on 8/12/2018, 8:02 AM

It looks like the problem has been solved after I uninstalled an Intel display driver pack.

Thanks for the help and input.

Musicvid wrote on 8/12/2018, 1:39 PM

Glad you found a shovel.

Please, Philip, don't do that again on a Vegas system without asking here first.

Those codec packs are tougher to get rid of than crab lice.

http://www.vegascreativesoftware.info/us/forum/faq-why-won-t-vegas-open-my-file-correctly-codecs-converters-etc--104572/