Movie Studio Platinum 13.0 fails to open

KathleenG-Kasper wrote on 9/23/2022, 10:26 PM

This is what I get when I attempt to open Movie Studio Platinum 13.0. I have uninstalled and re-installed the software numerous times and still I get this. I am using Windows 7 in a Toshiba Satellite L455 laptop. (I have 'sent' the error message off but I don;t expect to hear anything from the Movie Studio folks.)

Comments

EricLNZ wrote on 9/23/2022, 11:10 PM

Try again and when you you get the Problem Report click the "Show Problem Details" box and copy and paste the text here.

Incidentally did you tick both boxes when you sent the report?

KathleenG-Kasper wrote on 9/23/2022, 11:44 PM

There was more to the log, but I don't know how to copy it for anyone.

Musicvid wrote on 9/24/2022, 2:21 PM

Is .NET 3.5 runtime installed on your laptop?