Hello. I have installed the trial version of Vegas Pro, and when I try to edit some videos, the preview and the rendered version of the clips is destroyed. I have posted pictures below of the original clip and how it becomes afterwards. I have tried it with multiple clips and it's always the same. Does anyone know what the problem is and what I can do about it ? Any help is much appreciated. Thanks in advance!
Your video appears to be variable frame rate.
Your video appears to be variable frame rate.
Thank you very much for your answer! I am kinda new to Vegas, so I am not sure what that means ... What does it mean my video being in variable frame rate ? Is this why my videos clips crush when i put the onto VEGAS ? If so what can I do about it. Thank you again
You need to post the required info for anyone to be able to start to help you. Open the link @Musicvid gave you and follow the instructions.
General Complete name : C:\Users\Julian\Downloads\iniesta busquets.mp4 Format : MPEG-4 Format profile : Base Media Codec ID : isom (isom/iso2/avc1/mp41) File size : 5.93 MiB Duration : 18 s 0 ms Overall bit rate : 2 766 kb/s Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : Main@L4.2 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : avc1 Codec ID/Info : Advanced Video Coding Duration : 18 s 0 ms Bit rate : 2 624 kb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 50.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.025 Stream size : 5.63 MiB (95%) Codec configuration box : avcC Audio ID : 2 Format : AAC LC Format/Info : Advanced Audio Codec Low Complexity Codec ID : mp4a-40-2 Duration : 18 s 0 ms Source duration : 17 s 972 ms Bit rate mode : Constant Nominal bit rate : 128 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 22.05 kHz Frame rate : 21.533 FPS (1024 SPF) Compression mode : Lossy Source stream size : 281 KiB (5%) Language : Spanish Default : Yes Alternate group : 1 mdhd_Duration : 18000
General Name: iniesta busquets.mp4 Folder: C:\Users\Julian\Downloads Type: AVC Size: 6.08 MB (6,223,065 bytes) Created: Thursday, December 30, 2021, 10:07:52 PM Modified: Thursday, December 30, 2021, 10:07:55 PM Accessed: Monday, January 3, 2022, 9:14:38 AM Attributes: Archive Streams Video: 00:00:18.000, 50.000 fps progressive, 1920x1080x32, AVC Audio: 00:00:17.876, 22,050 Hz, Stereo, AAC Summary [TCFM]: 9 ACID information ACID chunk: no Stretch chunk: no Stretch list: no Stretch info2: no Beat markers: no Detected beats: no Other metadata Regions/markers: no Command markers: no Media manager Media tags: no Plug-In Name: so4compoundplug.dll Folder: C:\Program Files\VEGAS\VEGAS Pro 19.0\FileIO Plug-Ins\so4compoundplug Format: AVC Version: Version 1.0 (Build 8532) Company: MAGIX Computer Products Intl. Co.
Thank you for your reply! @EricLNZ . Above is what I have found ...
Your preview setting is set to Auto, change it to Best (Full) so that is will be much clearer
Your preview setting is set to Auto, change it to Best (Full) so that is will be much clearer
Thank you very much for your willingness to help! I have tried changing that as well but unfortunately the problem remains ...
Thank you to everyone for your willingness to help, it is much appreciated! Does anyone know if I can contact any official from the VEGAS team ? I have tried to reach the live-chat assistant, but this option was only available once, and I couldn't find it since.
Does anyone know if I can contact any official from the VEGAS team ? I have tried to reach the live-chat assistant, but this option was only available once, and I couldn't find it since.
@J.S
https://www.vegascreativesoftware.info/us/forum/ask-support-advice--120281/
It seems to me that this is more of a graphics driver issue - have you checked that your drivers are up to date in Vegas Pro using "Help / Check for driver updates"?
Post a screenshot of the display in Vegas Pro here.
Does anyone know if I can contact any official from the VEGAS team ? I have tried to reach the live-chat assistant, but this option was only available once, and I couldn't find it since.
@J.S
https://www.vegascreativesoftware.info/us/forum/ask-support-advice--120281/It seems to me that this is more of a graphics driver issue - have you checked that your drivers are up to date in Vegas Pro using "Help / Check for driver updates"?
Post a screenshot of the display in Vegas Pro here.
Thanks for your reply! Here is a screenshot of this
@J.S Hi, no he meant put it in a zipped folder, go to Google Drive, drag the folder into there, right click 'Get Link' to copy the link to that folder & post the link on here, or use Dropbox, (sorry don't know that program)
@Reyfox @Former user I have uploaded it on wetransfer -> https://we.tl/t-RgFzo5G3QL . Is that ok ? Thanks guys.
One thing that stands out to me, the bitrate of the source video is really low. Bitrate determines the quality. That, however, should not be causing this.
Here's something you can try. Go to Options, click preferences, and in the "File I/O" tab, check "use legacy AVC decoder". See if that helps. If it does, only use that setting for this particular project, or any time you have an issue playing back media, as it breaks compatibility with certain types of video, and slows down playback performance. You only want to leave that checked temporarily just to get this project finished.
If that doesn't help, see if turning off hardware decoding (the top option) in the file I/O tab helps. Again, only do this temporarily, as it slows performance. VEGAS has lots of tricks it can use to speed up performance, but once in a while certain kinds of media files will cause issues with those features, so these options are there to let you turn that stuff off so you can get your project finished... but you want them on as often as possible.
If that too fails, try going into the video tab and disabling GPU acceleration. Same as above, only use that temporarily until your project is finished.
We'll continue to work with you until we run out of ideas, if that happens, we'll point you to where you can file a support ticket and get official support, but helping others with their VEGAS issues is one of the primary reasons we hang around here, so we're here to help as much as we can. That's one of the biggest benefits of using VEGAS, the community is full of folks willing to help who are experts at the software.
One thing that stands out to me, the bitrate of the source video is really low. Bitrate determines the quality. That, however, should not be causing this.
Here's something you can try. Go to Options, click preferences, and in the "File I/O" tab, check "use legacy AVC decoder". See if that helps. If it does, only use that setting for this particular project, or any time you have an issue playing back media, as it breaks compatibility with certain types of video, and slows down playback performance. You only want to leave that checked temporarily just to get this project finished.
If that doesn't help, see if turning off hardware decoding (the top option) in the file I/O tab helps. Again, only do this temporarily, as it slows performance. VEGAS has lots of tricks it can use to speed up performance, but once in a while certain kinds of media files will cause issues with those features, so these options are there to let you turn that stuff off so you can get your project finished... but you want them on as often as possible.
If that too fails, try going into the video tab and disabling GPU acceleration. Same as above, only use that temporarily until your project is finished.
We'll continue to work with you until we run out of ideas, if that happens, we'll point you to where you can file a support ticket and get official support, but helping others with their VEGAS issues is one of the primary reasons we hang around here, so we're here to help as much as we can. That's one of the biggest benefits of using VEGAS, the community is full of folks willing to help who are experts at the software.
Thanks appreciate the help enormously. I have tried all of the suggestions you gave me but unfortunately the problem still persists.
OK, does this issue only happen with this media file, or does it do this on everything you put on the timeline?
One thing you can try is to download a free program called Handbrake, and run this file through it. Encode it into a new file. Import that new file into VEGAS, and that should resolve your issue. The media is possibly corrupted, but re-encoding it may fix that.
@J.S Sorry it seems to work fine for me, what are you trying to do when you say 'when I try to edit some videos, the preview and the rendered version of the clips is destroyed' ?
Thank you very much for your willingness to help! I have tried changing that as well but unfortunately the problem remains ...
@J.S This is a different clip?
So 'when I try to edit some videos' means it does this to other imported media?
Do some imported media's work ok & some others don't work ok?