svfx_video_grovel_x64. Any hints for resolving this CRASH?

Chuzz wrote on 3/14/2017, 10:32 PM

Hi guys, so I foolishly jumped in with  V14 and I've had nothing but suffering so far, I did fix the persistent audio stutter that was a new feature by pushing the buffer to maximum. But now one of the other crashes that I get constantly is still keeping me from finishing anything... \svfx_video_grovel_x64.  Does anyone have any hints for resolving this CRASH?😕

I am seeing something weird up on the windows maximise buttons, they start flashing which is exaggerated with mouse movement.  I can't get Vegas back in focus.

win10pro, i7 4GHz,16GB ram,gtx760

Vegas14.0 64bi t-211

 

Comments

Musicvid wrote on 3/14/2017, 10:53 PM

Sounds like one of the common errors using Fraps source, which can be buggy. Search this forum for plenty of discussion.

NickHope wrote on 3/14/2017, 10:55 PM

What Nvidia driver version are you using? Try version 376.33.

Chuzz wrote on 3/15/2017, 5:40 AM

Hey thanks for the replies :)

I'm using 378.49, won't be rolling back though. Fraps source? Nup.👀

I had a  good streak where I worked normally for a hour or so but some audio channels will only play for a few seconds when all the tracks are turned on then a major blue screen incident.

Very disheartening.

NickHope wrote on 3/16/2017, 12:03 AM
I'm using 378.49, won't be rolling back though.

I've read 5 reports on this forum of serious issues with the 378.XX drivers and Vegas. I've read just 1 report of those drivers being OK, and that was with the GTX Titan-x.

On the other hand I've read 5 positive reports for the 376.33 driver, including with the same card as you.

Worth a try, I'd say.

Chuzz wrote on 3/16/2017, 1:59 AM

Thanks Nick , that's very interesting , I hope Nvidia and Magix , together can get things back in line, moving forward. :)

Jam_One wrote on 3/16/2017, 8:44 AM
... 5 reports on this forum of serious issues with the 378.XX drivers and Vegas.

Count me in!
378.xx unusable in VP14 due to absence of Preview with GPU=On. In SLI mode either.

 

...VP11 feels OK, though...

 

 

Last changed by Jam_One on 3/16/2017, 8:45 AM, changed a total of 1 times.

Win 7 Ultimate | Intel i7-4790K @ 4GHz | nVidia GTX 760 4GB * 2

SSD | 32 GB RAM | No Swap file | No Overclock | GPU-in-CPU OFF

t.A.T.u. F.o.R.e.V.e.R.!

 

Chuzz wrote on 3/17/2017, 10:50 PM

Yeah that grovel thing seems to come up when the VST server crashes ( so it appears). Maybe there's a problem there, it may be linked to the display of the vst through Vegas using the Nvidia drive ( I don't know anything about this stuff) . Maybe this additional note might provoke another angle of exploration.

Chuzz wrote on 3/18/2017, 12:54 AM

Hi guys , rolled back that driver.... red herring . All that did was make some other programs complain.

The crashing is even more present, so blaming Nvidia is not going to wash... nice effort though Nick 😉. I fell for that hook , line and sinker 🎣

These crashes I'm sure have everything to do with VST effects. Almost all of them gripe in V14... new ones , old ones bundled with Vegas ones.

So before we start blaming ALL the vsts , maybe let's consider that is could 'possibly' be....ummmmmmm oh yeah VEGAS 14 ! 💸

 

Chuzz wrote on 3/18/2017, 1:00 AM

The only other thing I can think of is if it is the Elastique? Is it pitch change that's causing it?

Something that has changed between 13 and 14 has not been tested enough.... what is it guys?

 

NickHope wrote on 3/18/2017, 1:50 AM

Glad we've ruled out the Nvidia driver. Sorry it didn't work. Which driver versions exactly did you start with, roll back to, and end up with?

If you think it's VSTs then move them all out of your VST folder, see if Vegas starts, then put them back in batch by batch until you find the one causing the problems. If you get Vegas started, check and understand what settings you have in Options>Preferences>VST Effects.

General crashing troubleshooting tips are here: https://www.vegascreativesoftware.info/us/forum/faq-troubleshooting-crashing-and-stability--104785/

You might also try #11 in this https://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

Chuzz wrote on 3/18/2017, 2:03 AM

I tried the nvidia you suggested. I must say though Nick, I don't think it is any of my VSTs. I think , actually I'm pretty certain it is the Vegas VST server that is the problem. When I make changes in the vst ( any of them )  it may take several seconds for the update to take effect. This may be due to the fact that I had to increase my audio buffer to get rid of the stuttering ( present only in V14 and not before) .

SO when Vegas hangs. I check my task manager and I can see the background processes I have 'VEGAS VST server 32 bit ' running -I'm using 64 bit Vegas so that is an odd looking match already , that's not so weird but I have seen two instances of it running at the same time. Also when I stop that task ( having already got Vegas hanging) a report gets sent to Vegas. Now if I had just stopped Vegas I get no such cooperation... this just tends to point me toward it ( vegas VST server) being the culprit. I'm not going to goose chase my vst effects, because that is obviously just another way of shifting blame from the true culprit, it is so obvious that it is Vegas that is at fault here.

Anyway I have stuff to do and unnecessary bug spraying every vst I have is going to waste more of my time and I could become pretty freakn annoyed 👾 , so maybe that's for someone with more time up their sleave to play with.

Maybe a developer paid by Magix could fix this bug?

NickHope wrote on 3/18/2017, 2:14 AM

I check my task manager and I can see the background processes I have 'VEGAS VST server 32 bit ' running -I'm using 64 bit Vegas so that is an odd looking match already...

Vegas will use 32-bit VSTs as well as 64-bit VSTs.

I'm not going to goose chase my vst effects, because that is obviously just another way of shifting blame fro the true culprit, it is so obvious that it is Vegas that is at fault here.

It's far more likely to be an issue with your specific system/installation, as the errors you are seeing are not common.

Chuzz wrote on 3/18/2017, 6:39 AM

Wow dude, now it's my computer? Funny for the last three years Vegas and all my plugins and apps have worked fine, Now I install Vegas 14 and my computer has some specific issue?  So it's anything but Vegas 14 fault? There's so much swerving going on here that it's actually got pretty surreal. No matter what I write , the last word will be 'it's not V14's fault' and it doesn't need fixing. Ok then whatever you say.

Can't wait for the next update... I'll have my fingers crossed.

 Now your turn Nick  ;)

Perhaps I should format my hard drive?... yeah I'll try that , that should keep me busy for a while😁

NickHope wrote on 3/18/2017, 8:56 AM

I'm more than happy to accept it's a generic issue with Vegas Pro 14, but if it is then it's likely we would be seeing more error reports like this on the forum. The few related error reports that I can trace are sprinkled down the years and mostly appear to be GPU-related.

Anyway I've covered all the suggestions I have. I suggest you make a support request here. You'll need to give them more specific details than you've given us in this post. If they reply requesting information or making suggestions, I suggest you comply otherwise you'll have no chance. I doubt they'll have anything for you that isn't covered in the posts I linked to above, but you never know. If you get it sorted, please come back and let us know what worked so we can help others. Good luck.

Chuzz wrote on 3/18/2017, 9:07 AM

Yep , no worries Nick . Thanks for taking time to humour me anyway.🖖

Chuzz wrote on 3/19/2017, 8:33 AM

Ok I got it sorted...

What causes it is when Vegas 14 converts one frame rate to another.

The project media consisted of png images sequences brought in at 25 frames.

The project itself and all the events using the project media was at 24 frames per second.

For some reason Vegas 14 ( but not 13), get's it's knickers in a twist with that.

I changed all the project media to 24 and the problem completely disappeared.

I have not had a crash since and everything is Kool and the Gang.

 

IF people are getting unexpected crashes get them to check that the project media and project and events match. It's not much of a workaround. It is odd though png sequences are only sequenced by Vegas and the frame rate is set in vegas, sort of weird that a conflict should arise there at all, isn't it the timeline that is setting the actual rate? Anyway.... that be it.😊🏄