Greetings!
I have installed Quicktime as recommended on your Support FAQ but still get an error when trying to import .mov files... and let's say, all files I have to work on are .mov so... quite disappointment, especially since I just upgraded to Vegas Movie Studio 17.
Can you help?
Thanks a lot in advance,
MOVs are not one type of file. They are a package into which any number of codecs can be loaded. What device created these files?
Open your MOV in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text of the report that is generated and paste it to this forum.
Once we know the specs of your Quicktime file we'll better be able to advise you.
General
Complete name : 3.06.2014_Spar_Family _Shopping Linked Comp 08.mov
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 2005.03 (qt )
File size : 310 MiB
Duration : 20 s 200 ms
Overall bit rate mode : Variable
Overall bit rate : 129 Mb/s
Encoded date : UTC 2014-07-08 12:29:29
Tagged date : UTC 2014-07-08 12:31:59
Writing library : Apple QuickTime
TIM : 00:00:00:00
TSC : 25
TSZ : 1
Video
ID : 1
Format : JPEG
Codec ID : jpeg
Duration : 20 s 200 ms
Bit rate mode : Variable
Bit rate : 129 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:2
Bit depth : 8 bits
Compression mode : Lossy
Bits/(Pixel*Frame) : 2.481
Stream size : 310 MiB (100%)
Language : English
Encoded date : UTC 2014-07-08 12:29:29
Tagged date : UTC 2014-07-08 12:31:59
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Other
ID : 2
Type : Time code
Format : QuickTime TC
Duration : 20 s 200 ms
Frame rate : 25.000 FPS
Time code of first frame : 00:00:00:00
Time code, striped : Yes
Language : English
Encoded date : UTC 2014-07-08 12:31:59
Tagged date : UTC 2014-07-08 12:31:59
I ran into that problem. I found the simplest solution was to import them into Handbrake and export them as .m4v files. Worked fine after that.
I ran into that problem. I found the simplest solution was to import them into Handbrake and export them as .m4v files. Worked fine after that.
ouch, thank you for the idea! Unfortunately that is not fast, could I get a refund? xD Or is there an update on the program that will allow me to import .mov and use any kind of file?
4:2:2 JPEG MOV is not supported in any version of Quicktime for Windows, which Apple stopped developing years ago. It is not a shortcoming of Vegas.
If you truly want a refund, you have 14 days from date of purchase.
Thank you all for your help! 🙏😊
@C0v3rG1rL Do you have QT ticked in Options/Preferences/Deprecated Features? You need to tell VMS you want to use QT.
@C0v3rG1rL Do you have QT ticked in Options/Preferences/Deprecated Features? You need to tell VMS you want to use QT.
Thank you, I didn't know I had to activate that... but in any case, when I try to run QuickTime player on my PC it doesn't run anything... have restarted and such. Running as admin doesn't work neither... I don't get it.
but in any case, when I try to run QuickTime player on my PC it doesn't run anything...
Quicktime Player is a deprecated* 32 bit program. You don't need it, you don't want it, it is just there when you install Quicktime, which I said has not been developed in years. It's an aside* to your main question, which I understand to be about Vegas; no need to sweat the small stuff.
Definitions:
*Deprecate: : to withdraw official support for or discourage the use of (something, such as a software product) in favor of a newer or better alternative.
*Aside (n): : a comment or discussion that does not relate directly to the main subject being discussed : DIGRESSION
At the end I decided to buy another software that supports .mov files. Thank you all again!