Vegas Movie Studio 15.0 Platinum crash on start up. Can someone help?

JayESka wrote on 9/8/2018, 1:53 PM

[Sorry for my bad English! I'm from Poland]

Everything was fine... Problem started 2 days ago, when I installed plugins. After I tried to open the program, it stopped at words "opening windows" and then I got the raport:

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 15.0 (Build 146)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9415_none_08e0c10ba840a28a\MSVCR90.dll
   Fault Address:       0x000000006D38E293
   Fault Offset:        0x000000000001E293

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 15.0\MovieStudioPlatinum150.exe
   Process Version:     Version 15.0 (Build 146)
   Process Description: Movie Studio Platinum
   Process Image Date: 2018-07-16 (Mon Jul 16) 17:51:34

Could someone help? I really need this program!

Comments

j-v wrote on 9/8/2018, 2:57 PM

What is your graphic processor (Video card) and which driverversion is installed for that one?
It looks to be an AMD problem.

JayESka wrote on 9/9/2018, 3:48 AM

What is your graphic processor (Video card) and which driverversion is installed for that one?
It looks to be an AMD problem.

Intel(R) HD Graphics 5500 and NIVIDIA GeForce 940M. I'm not sure about the driver version...

j-v wrote on 9/9/2018, 6:47 AM

You'll find them by rightclicking your desktop . . .

and than make the next choises:

JayESka wrote on 9/9/2018, 7:31 AM

You'll find them by rightclicking your desktop . . .

and than make the next choises:

thank you!

Any ideas about how to fix my program?

j-v wrote on 9/9/2018, 12:06 PM

Any ideas about how to fix my program?

No idea if it will fix your program, but you could give it a try by replacing both very old drivers by the newest ones, to find at the Nvidia website and the Intel website.

Musicvid wrote on 9/16/2018, 9:59 AM

Many plugins install their own versions of MSVCR90, a graphics library, which don't necessarily play nicely with Vegas. Try these steps in order of invasiveness.

1. Uninstall the plugin if you can.

2. Locate the offending plugin dll and rename it.

2a. Reinstall graphics drivers

3. Reinstall Vegas.

4. Roll back using System Restore.

4. Reinstall Windows and then Vegas.

** Going forward, keep your games and such on a separate machine. Search this forum for compatibility issues before installing new plugins. Report issues to Magix addition to the user forums.