When opening videos in vegas some part of them turn pink

Kaninus wrote on 9/4/2020, 5:30 AM

Hello having this problem in vegas pro 17 with longer 4k 8bit videos. The videos turns pink over some of the image for different sections. The videos look normal in windows ...I have tried turning of gpu acceleration and stuff but it does not make a difference. Please help! I made a work around by rendering the clip on a different computer "with same settings" before putting it on my main computer with the project.

Camera that created source media: Panasonic GH5- 4k cinematic 8bit 100mbs

Computer info: (nothing on the computer is overclocked or unstable)

CPU: Intel 3770k

ram: 16gb ddr3 1600mhz

Gpu's: 2x AMD 7970 Tried without crossfire enabled did not change anything. Updated the drivers also

Motherboard: Asrock Z77 Extreme 4

 

Mediainfo:

General
Complete name                            : D:\kamera\TET 2020 B\kamera\111_PANA\P1111531.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/avc1)
File size                                : 4.64 GiB
Duration                                 : 6 min 59 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 95.0 Mb/s
Encoded date                             : UTC 2020-08-24 09:02:15
Tagged date                              : UTC 2020-08-24 09:02:15
PANA                                     : ÿýÿ

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 6 min 59 s
Bit rate mode                            : Variable
Bit rate                                 : 93.4 Mb/s
Maximum bit rate                         : 106 Mb/s
Width                                    : 4 096 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 1.896
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.440
Stream size                              : 4.57 GiB (98%)
Encoded date                             : UTC 2020-08-24 09:02:15
Tagged date                              : UTC 2020-08-24 09:02:15
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : PCM
Format settings                          : Big / Signed
Codec ID                                 : twos
Duration                                 : 6 min 59 s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Stream size                              : 76.9 MiB (2%)
Encoded date                             : UTC 2020-08-24 09:02:15
Tagged date                              : UTC 2020-08-24 09:02:15

Other
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 6 min 59 s
Bit rate mode                            : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Time code of first frame                 : 21:07:09:05
Time code, striped                       : Yes
Encoded date                             : UTC 2020-08-24 09:02:15
Tagged date                              : UTC 2020-08-24 09:02:15

 

File properties:

General
  Name: P1111531.MP4
  Folder: D:\kamera\TET 2020 B\kamera\111_PANA
  Type: AVC
  Size: 4,87 GB (4 985 016 363 bytes)
  Created: den 29 augusti 2020, 17:49:50
  Modified: den 24 augusti 2020, 09:02:14
  Accessed: den 4 september 2020, 15:11:56
  Attributes: Archive

Streams
  Video: 00:06:59,920, 23,976 fps progressive, 4096x2160x32, AVC
  Audio: 00:06:59,920, 48 000 Hz; Stereo, PCM

Summary
  [TCFM]: 18

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: so4compoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\so4compoundplug
  Format: AVC
  Version: Version 1.0 (Build 8532)
  Company: MAGIX Computer Products Intl. Co.
 

 

Comments

Musicvid wrote on 9/4/2020, 7:54 AM

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

 

j-v wrote on 9/4/2020, 8:35 AM

@Kaninus

When it becomes pink, on rendering or in preview?
What are your File I/O setttings? Please give screenshots and video for this forum with this button

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
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Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
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Kaninus wrote on 9/4/2020, 8:44 AM

Thank you! Now I added the project properties and render settings, was that what you meant? The pink appears booth in preview and after rendering the video

Musicvid wrote on 9/4/2020, 8:46 AM

Try this:

https://www.vegascreativesoftware.info/us/forum/avc-xavc-s-issues-in-vp15-try-disabling-so4compoundplug-dll--108345/

Also, tell us about your system.

Kaninus wrote on 9/4/2020, 9:04 AM

Try this:

https://www.vegascreativesoftware.info/us/forum/avc-xavc-s-issues-in-vp15-try-disabling-so4compoundplug-dll--108345/

Also, tell us about your system.

Thank you very much, that did it! 😅😅