After the update video clips have green bars on them and scrambled

Musicvid wrote on 5/11/2021, 3:40 PM

I don't know what else it could be.

Your all-important file, system, and version properties are needed to make a response.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

avalonai2 wrote on 5/11/2021, 5:27 PM

Thanks, It's Vegas Pro 18 Build Build 527 running on Windows 10 Pro 20H2 Buld 19042.985. System is Lenovo 14ARE05 - AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz. Main monitor is a Dell Canvas. Every video clip is doing the same even sample video I didn't take. I though it was the codecs.

Musicvid wrote on 5/11/2021, 5:46 PM

Sorry, without providing the specific MediaInfo and Vegas File Properties described prominently in the link above, Section C, I don't know how to help you. Seeing that they are MOV and MP4 containers tells me nothing about what is inside.

Uploading an actual file sample to Drive or Dropbox, not Youtube, may also be helpful.

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

https://www.vegascreativesoftware.info/us/forum/speaking-good-video-a-beginner-s-guide--104463/

set wrote on 5/11/2021, 5:53 PM

Have you tried restarting the pc after update to latest build? just in case

avalonai2 wrote on 5/11/2021, 6:39 PM

I restarted the pc after the update that's when it started.

As far as media info:

General
Format                      : MPEG-4
Format profile              : Base Media / Version 2
Codec ID                    : mp42 (mp42)
File size                   : 567 MiB
Duration                    : 9 min 39 s
Overall bit rate            : 8 214 kb/s
Codirector                  : codirector
Production studio           : studio
ContentType                 : Unknown Type
Encoded date                : UTC 2021-05-11 02:13:35
Tagged date                 : UTC 2021-05-11 02:13:35

Video
ID                          : 1
Format                      : AVC
Format/Info                 : Advanced Video Codec
Format profile              : High@L5.1
Format settings             : CABAC / 1 Ref Frames
Format settings, CABAC      : Yes
Format settings, Reference : 1 frame
Format settings, GOP        : M=1, N=30
Codec ID                    : avc1
Codec ID/Info               : Advanced Video Coding
Duration                    : 9 min 39 s
Bit rate                    : 8 006 kb/s
Width                       : 1 920 pixels
Height                      : 1 080 pixels
Display aspect ratio        : 16:9
Frame rate mode             : Constant
Frame rate                  : 24.000 FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0
Bit depth                   : 8 bits
Scan type                   : Progressive
Bits/(Pixel*Frame)          : 0.161
Stream size                 : 553 MiB (97%)
Language                    : English
Color range                 : Limited
Color primaries             : BT.709
Transfer characteristics    : BT.709
Matrix coefficients         : BT.709
Codec configuration box     : avcC

Audio
ID                          : 2
Format                      : AAC LC
Format/Info                 : Advanced Audio Codec Low Complexity
Codec ID                    : mp4a-40-2
Duration                    : 9 min 39 s
Bit rate mode               : Constant
Bit rate                    : 192 kb/s
Channel(s)                  : 2 channels
Channel layout              : L R
Sampling rate               : 44.1 kHz
Frame rate                  : 43.066 FPS (1024 SPF)
Compression mode            : Lossy
Stream size                 : 13.3 MiB (2%)
Title                       : Stereo
Language                    : English
Default                     : Yes
Alternate group             : 1

But its doing this for all video clips no matter the type.

avalonai2 wrote on 5/11/2021, 6:41 PM

I reset Vegas back to all default settings

set wrote on 5/11/2021, 7:01 PM

Feels like common MP4 AVC video...

Is Graphics driver also updated?

Musicvid wrote on 5/11/2021, 7:14 PM

Yes, it is generic AVC.

A sample on Drive or Dropbox would be helpful to determine if this is an isolated problem.

Dexcon wrote on 5/13/2021, 6:18 AM

A sample on Drive or Dropbox would be helpful to determine if this is an isolated problem.

Unfortunately, I've got a similar issue in VP18 b527. The display in the preview window will randomly lose all FX (project, track and event levels all) and go into a sort of flickering mode as well as black. Strange corruptions of the image like the OP's will occur. Or the image will freeze in the preview window and then its necessary to close VP by the Task Manager. The other day, I uninstalled b527 and re-installed b482 (where the project displays without a problem) to check the settings especially Deprecated Features and File I/O so as to replicate those settings in b527 once it was re-installed. I've tried virtually every combination of the File I/O settings along with 'Allow Legacy GPU renders' in Deprecated Features and GPU Acc on or off in Preferences/Video. The only thing that reduced the display problems in b527 was turning off the Hardware Decoder in File I/O. But it was only a reduction, not elimination.

What worked well in b482 was:

File I/O

Enable legacy AVC decoding - checked

Enable legacy HEVC decoding - checked\

Enable MKV Render (experimental) - not checked}

Deprecated Features

Allow legacy GPU rendering - checked

Nothing else checked.

Interestingly, there was no option other than 'off' in b482 for the Hardware decoder option in File I/O.

So today, it was out with b527 and back to b482.

NVIDIA Studio driver is the very latest released only days ago: 462.59

Original camera footage (AX100) details are:

General
Format : XAVC
Codec ID : XAVC (XAVC/mp42/iso2)
File size : 177 MiB
Duration : 14 s 880 ms
Overall bit rate mode : Variable
Overall bit rate : 100 Mb/s
Encoded date : UTC 2019-12-20 23:48:12
Tagged date : UTC 2019-12-20 23:48:12

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 14 s 880 ms
Bit rate mode : Variable
Bit rate : 98.3 Mb/s
Maximum bit rate : 100.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.474
Stream size : 174 MiB (98%)
Encoded date : UTC 2019-12-20 23:48:12
Tagged date : UTC 2019-12-20 23:48:12
Color range : Limited
Color primaries : BT.709
Transfer characteristics : xvYCC
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : PCM
Format settings : Big / Signed
Codec ID : twos
Duration : 14 s 880 ms
Bit rate mode : Constant
Bit rate : 1 536 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Bit depth : 16 bits
Stream size : 2.72 MiB (2%)
Encoded date : UTC 2019-12-20 23:48:12
Tagged date : UTC 2019-12-20 23:48:12

Other
Type : meta
Duration : 14 s 880 ms

And Mercalli 5 SAL renders:

General
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 81.8 MiB
Duration : 6 s 40 ms
Overall bit rate : 114 Mb/s
Recorded date : 2019-12-22T00:43:45+1100
Encoded date : UTC 2019-12-22 00:43:45
Tagged date : UTC 2019-12-22 00:43:45
Writing application : Lavf57.37.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 6 s 40 ms
Bit rate : 114 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.548
Stream size : 81.8 MiB (100%)
Writing library : x264 core 148 r2694 3b70645
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=12 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=28.0 / qcomp=0.60 / qpmin=4 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2019-12-22 00:43:45
Tagged date : UTC 2019-12-22 00:43:45
Codec configuration box : avcC

avalonai2 wrote on 5/13/2021, 3:09 PM

I was hoping it was a driver and it still might be but fix seemed to be to swithch the tumbnail view in the explorer to list view. The all play in the video preview fine after that. I did install the video drivers directly from the amd since the Lenovo drivers havn't been updated since Jan 2020.

JN- wrote on 5/13/2021, 4:21 PM

@avalonai2 @Dexcon Shortly after thumbnail preview was added, there were lots of issues, since fixed. I personally only ever use anything except list or similar. Some users of course get value from this feature.

Curious if this is tied into both users?

Carleton-King wrote on 5/13/2021, 5:20 PM

I have the same exact problem. I'm not nearly as knowledgeable about all the tech specs and file systems and codecs, etc. I need help reverting back to the previous version I had before I updated it today. I don't know the version name but I downloaded it in March 2021. Please help! I don't know what I'm doing or how to fix this and I've got projects I've already been paid for that I can't complete

Dexcon wrote on 5/13/2021, 6:10 PM

@Carleton-King ... The previous build of Vegas Pro 18 is build 482. There is a link to download the full 482 program in the following post:

https://www.vegascreativesoftware.info/us/forum/vegas-pro-18-update-4-build-482--127859/

Before installing it, you will need to uninstall build 527.

If you've already got the full b482 .exe file (nearly 760 MB) stored away on your computer or other storage device, then you can skip the download, uninstall 527 and then install 482 using the March 482 .exe file.

Carleton-King wrote on 5/13/2021, 6:15 PM

Thank you. I will definitely try this. How do I uninstall build 527? Is there a demo video for that or something?

Dexcon wrote on 5/13/2021, 6:26 PM

Far L hand of Window 10's task bar is the Start icon. R click it. At the top of the context window that opens is 'Apps and Features'. Click on it. The window that opens has a list of all your installed programs. Scroll down to Vegas Pro 18.0. Click on it and then click on the Uninstall button and then follow up with any permissions to uninstall that may then be requested.

After the uninstall has been completed, go to the b482's .exe file and click on that .exe file. The install process will then begin and you will need to provide some permission and other responses as part of the install process.

Carleton-King wrote on 5/13/2021, 6:28 PM

Thank you brother. You're a life saver. You have no idea

Dexcon wrote on 5/13/2021, 7:00 PM

@Carleton-King

... is there a demo video for that or something?

Re tutorials, just go to YouTube and use the search field with keywords 'Windows 10'. There are all sorts of YT tutorials for Windows 10 from the basics up.

avalonai2 wrote on 5/14/2021, 11:30 PM

I ended up up returning the laptop because the vram was too low and it wasn't acting as it should. I don't know if it was the problem. My old laptop doesn't have the same problem.

avalonai2 wrote on 5/27/2021, 4:55 PM

The update I returned the laptop for another brand same specs but faster better graphics. I went all in full steam ahead installed Vegas Post. Everything went smoothly until I loaded up some clips to test and the green bars are back. SO I see someone else had a similar problem since no more post about it still happening time to try b482.

RogerS wrote on 5/28/2021, 3:48 AM

Does it look okay on the laptop screen? I wonder if the Dell Canvass is an issue?

JN- wrote on 5/29/2021, 10:20 AM

@avalonai2 As was already mentioned, a sample for other users to test would be useful.