Typically, when a new Version (now Version 15) is available, updates for earlier versions are rare if they take place at all. So I would not expect a update for Vegas Pro 14 or earlier versions any more.

as above, that's the nature of software development. I fo you want up-to-date software, you have to own it ;-)

14 won't be updated, unless there's an astrological event.

An "exception" is not a software bug if it is a single occurrence, cannot be replicated cosistently, involves external modules or processes, or is not present in the currently supported version.

If you would like peer support for your Vegas 14 hiccup, start here and post the details and needed file properties, thanks.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Ok, thanks for that. I didn't have the issue in 15, so I just let it go. But thanks, I do appreciate this forum a lot!!

Imagine if Microsoft stopped Office 2013 support immediately upon release of 2016. This is abnormal for Professional software that retails upwards of $799...

This makes a Premiere Pro subscription seem like a bargain, at the $15.99/mo. price Adobe is offering me to cross over.I

Maybe it's nice for MAGIX, but I have to pay for the software only to see bugs in my version go unresolved as the fixes are packaged with paid upgrades. At what point does the distinction between perpetual and subscription evaporate? Seems like it is only called such for the sake of avoiding negative feedback

as above, that's the nature of software development. I fo you want up-to-date software, you have to own it ;-)

I do understand it to some extend but I would like to know how much can a software be defective to be sold “as is” and no longer cared about? If you ask me, software houses have it far to easy. I do agree that new features are only available in new software but known bugs that makes the software unusable should be addressed... again, that’s just my opinion.

The other day, the "Check Engine" light on my '93 Chevy came on, but not on my newer Volvo. The solution was to tighten the gas cap, and I didn't need to contact General Motors' engineers.

The other day, the "Check Engine" light on my '93 Chevy came on, but not on my newer Volvo. The solution was to tighten the gas cap, and I didn't need to contact General Motors' engineers.

But what if the gas cap is faulty; wrongly designed? Are you ok buying a newer version of the same car to get it fixed?

Yea, the car analogy is blatantly stupid. We're not talking about a '93 Chevy that broke down due to wear and tear in 2018. This is more like a 2016 Volvo that shipped with a defective engine, and the manufacturer is telling you you're SoL unless you pay upgrade to the 2017 model for the "fix." And those issues that the 2016 Engine had, which carried over from 2015? You can upgrade to the 2019 model (when it releases) to get those fixed.

In the car manufacturing industry, there is a solution to these types of issues... They're called recalls. Having the customer bear the cost of you shipping a broken solution is not right.

The OP is not talking about new features, new CODEC support, or even making the software run properly with modern hardware. They're talking about obvious bugs that (in some cases) have persisted through several versions and cause show-stopping stability and performance issues (outright crashes, inability to start the NLE up, etc.).

The recent Humble Bundles that they did - which got a lot of people on VEGAS 14 - and the feedback those users have given on Reddit, etc. is a pretty good indicator of just how incredibly buggy that software is.

Many of those issues (many documented in a thread on these forums) have persisted for upwards of half a decade or more.

I don't believe MS is fixing bugs in Office 2013 other than security issues, MS for sure isn't fixing bugs in Windows ME, 8.1, or 7. Just security issues. I understand the frustration of being stuck with software that you feel is faulty, but I have never had a company fix bugs in a discontinued version.

I didn't say they still were. Not sure how you achieved that bridging. I said that they don't drop support for Office versions simply because they released a new version. They may DISCONTINUE selling that version of Office, which makes complete sense, but they don't leave their customers out to dry simply to force them to upgrade for fixes of long-standing bugs in the software.

https://support.microsoft.com/en-us/lifecycle/search/16674

Mainstream Support for Microsoft Office 2013 SP1 ended on 4/10/2018 - ~50 months after it's release. Office 2016 was released on September 22, 2015, IIRC.

So, Office 2013 users got 2 years+ of bug fixes (after the release of Office 2016) from Microsoft before it went out of Mainstream Support; and they'll still get Security Patches, etc. until 2023. That's a complete 180 from what the VEGAS developers do.

I'm not saying they have to support the old version to that extent, but they aren't even attempting to service paying customers of those products right now. They're just leaving them out to dry.

I'm personally not frustrated. I got Premiere Pro CC.

At what point does the distinction between perpetual and subscription evaporate? Seems like it is only called such for the sake of avoiding negative feedback

At the point where you loose your ability to choose! Back in the day when Adobe had perpetual licenses there was rarely a new feature that would compel me to upgrade every year so I would upgrade every 2 years. I own Adobe Creative Suite CS2, CS4, and CS6. The upgrade was $500 but I only paid it every 2 years so it cost me $250/year to keep my software fairly up to date.

With Adobe subscription, you pay $600 per year whether you like it or not, whether you use it or not, whether you need it or not! You loose your ability to choose when and if you want to upgrade. That's a HUGE difference because I can still open projects made with Adobe CS6 and I can still use After Effects CS6 on occasion and it doesn't cost me a penny. With Adobe CC subscription, I would have been paying thousands of dollars over the years for the privilege of opening an old project or using one of their tools now and then.

Getting back to the topic of bugs, if there is a bug that affects you in an older version then you are compelled to upgrade to get the fix. But if the bugs don't affect you (i.e., it's in a new feature that you don't need or use like something with 4K and you still work in HD) then you are free to keep using the software that you have without incurring any additional expense.

So while I see your point that if you continue to encounter bugs and you need to upgrade every year to get fixes, the distinction between perpetual and subscription kind of blurs but not everyone is encountering the same bugs because everyone's workflow is different. For those who have it working, there is a big difference in not paying a subscription fee for no benefit.

~jr

OldSmoke, why condemn a running car if all it needs to pass emissions certification is an $8 gas cap?

Trensharo, you are entitled to your opinion, but baiting your peers with insults like "blatantly stupid" is inappropriate, and has been reported as trolling.

A really good way for newcomers to get attention here is to start your own thread on a topic germaine to video editing, and tap into resources others have to share, rather than tacking on with such lengthy commentary. I can't help it if you missed the metaphor...

Welcome to the forums.

OldSmoke, why condemn a running car if all it needs to pass emissions certification is an $8 gas cap?

That’s fine and every owner of that car should get a free gas cap if it is manufacture’s fault.

At the point where you loose your ability to choose!

+1. This is the salient point people just don't seem to get. Prem pro stop renting = stops working. Vegas Pro stop upgrading = still keeps working.

Also, on what planet is a cloud subscription the same price as Vegas 14? Humble bundle offered it multiple times for 20 bucks!

OldSmoke, why condemn a running car if all it needs to pass emissions certification is an $8 gas cap?

That’s fine and every owner of that car should get a free gas cap if it is manufacture’s fault.

I agree completely, and one or more gas caps (solutions, as yet unspecified) will be offered gratis once the OP's file properties and exception dump are posted in this thread as an expression of sincerity and consideration for those who give freely of their time.

Ruminating over corporate business models still seems blatantly counterproductive, as it has since the beginning and throughout this silliness. OP has known that from the very first sentence.

Meanwhile, carry on.....

At what point does the distinction between perpetual and subscription evaporate? Seems like it is only called such for the sake of avoiding negative feedback

At the point where you loose your ability to choose!

Which is the problem many people are facing - there is no choice, except to subscribe to VEGAS 365 and save a few dollars over the upgrade pricing. You can always use your old version of VEGAS, the same way you use your old version of Adobe After Effects, so I don't see any big distinction between the two.

The suupport lifecycle is such that the perpetual license is a de facto annual subscription, becuase there are too many issues that go unaddressed, and the product drops out of support completely the minute a new version releases. After Effects CS6 got updates for bugs and issues even after CC was released, so this is a lopsided comparison.

You get to keep old software, whoopdy doo. Most people aren't looking to use an old version of VEGAS Pro with critical bugs intact, which is far less useful than After Effects CS6 in the grand scheme of things. They probably assumed the bug would be fixed, and held off of refunding the product altogether out of hope that would be the case.

Old versions of Adobe software are as useful as they are, because they were maniacally developed, similar to Microsoft Office - where you could use a decade+ old version and still do all but the most advanced things necessary in certain industries. The difference between old Adobe and Microsoft software, is that the support was far better than what we've gotten from the VEGAS developers.

Many people don't need the whole Creative Cloud suite, either. I only need Premiere Pro CC, so the cost is on par with VEGAS 365 (considering the product/what you get). Adobe will also happily discount it for you, just ask. The price is less than VEGAS 365.

Ruminating over corporate business models still seems blatantly counterproductive, as it has since the beginning and throughout this silliness

Are you talking about this thread or software companies in general? I was more talking about software companies in general and I am not the type that just sticks his head in the sand waiting for better days. I have a voice and I will speak when I feel something isn’t right.