Hello, It just says not responding and then freezes, and then eventually crashes. I have been dealing with this for years. Then I get a new pc and day one the program does it again. Im so frustrated lol

We need:

Your project settings

If the crash happens when rendering, your render settings

A mediainfo report for each type of media you have.

What build of Vegas Pro 17 you are using (it will list this on the startup screen when Vegas is loading), or you can find it in the help menu).

This will help us diagnose your issue.

Hello, The stopped responding happens as I am doing the editing. I am editing mp.4 drone footage. I am using Vegas Pro 16 build 424. Rendering as MAGIX AVC/AAC MP4 INTERNET HD1080P 59.94 fps Custom settings: Frame rate 59.940 Pixel aspect ratio 1.0000 Number of reference frames 2 Variable bit rate 40,000,000 Average 20,000,000 Encode Mode mainconcept AVC Project Properties Pixel format 8-bit Full resolution Best Motion blur Gaussian Deinterlace method None Resample mode Disable Resample I downloaded the mediainfo program but have no idea how to use it for the info that you need. Thank you

Did you select this option?

No it is not selected, should it be? Thank you in advance

Try it , you can always deselect again.
That option makes it easier for your hardware to edit the sources

Go into preferences, and into the file i/o settings. What decoder is selected? It will either be nvdec or quicksync. Whatever it is set to, try setting it to the other option, or try disabling it completely. See if that helps.

Did you select this option?

I have this option enable, it never make any proxies on my 4K media automatically. Need to do it manually.

@alifftudm95
Which size is your 4k media exactly?

@alifftudm95
Which size is your 4k media exactly?

Normal 4K from Sony alpha camera 3840 x 2160 and 4K DCI from ZCAM camera 4096 x 2160

Automatic proxy building in Vegas Pro 17 starts at 4097x2161, your sizes are below.

If you want to let it work with lower resolutions, go into the internal preferences, look for "proxy", find the two lines which define the minimum resolution and set it to the new value.

Hi, I do not use 4K footage it is 1080 at 60 fps

@Kimberly-Durecki have you gone through the steps in the FAQ that specifically address how to make VP more stable?

Also...

1) Try a clean driver install. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
2) Try the steps here

@Kimberly-Durecki one more... Are you using the Studio driver from Nvidia? If you aren't, give that a try in addition to the above.

I'm suggesting all those things because they worked for me.

Perfect I will try all of the above thank you!

I am using the Nvidia Driver, brand new computer and vegas crashed on the first day using it :(

Automatic proxy building in Vegas Pro 17 starts at 4097x2161, your sizes are below.

If you want to let it work with lower resolutions, go into the internal preferences, look for "proxy", find the two lines which define the minimum resolution and set it to the new value.

Thanks!

@Kimberly-Durecki not just the "nvidia driver" but specifically the nvidia "studio" driver. It's reported to be more stable for VP use than the game driver.

For example, this is the download for my GTX 1050 https://www.nvidia.com/en-us/drivers/results/159680/

Note the headline on the page

Thank you I will download that Michael. Just downloaded it and it said it was not compatible with this version of windows and the graphics driver could not find compatible graphics hardware.

Version:

442.92

Release Date:

Thu Apr 16, 2020

Operating System:

Windows 10 64-bit

English (US)

I am using windows 10 64 bit also.

@Kimberly-Durecki that link was just for an example, you'll need to go through the steps on the nvidia site to get the studio driver for your card. Try starting here https://www.nvidia.com/Download/index.aspx?lang=en-us