Can't activate Vegas 13 Platinum after re-install

Lowell-VanHooser wrote on 9/26/2022, 5:55 PM

I downloaded program from Magix, then installed it, typed in activate code, clickr confirm, then it reloads and gets the same screen asking for the activate code. Please help!


Musicvid wrote on 9/26/2022, 7:44 PM

Are cookies enabled in your browser? Are you typing in each character of the activation code, or are you trying to copy-and-paste? A very common problem is copying an extra space character before the actual number string. If that is the case, it will not be recognized as a valid activation code.

Lowell-VanHooser wrote on 9/26/2022, 7:57 PM

cookies enabled....It wont let you copy and paste, soI type each character. it doesn't tell me it is an invalid code, it takes it. when I try to load the program, I get that same screen asking for the code again.

Dexcon wrote on 9/26/2022, 9:05 PM

With activation difficulties, it has often been suggested on the forum to make sure that you are using exactly the same email address as was used to register Vegas Pro in the first place.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D: drive: 2TB Samsung 870 SATA SSD (used for editing current projects)

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

E drive: 2TB Barracuda 5400 rpm HDD 2.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

Lowell-VanHooser wrote on 9/27/2022, 10:07 AM

Solution FIXED


Thank you for your message.

What you're experiencing is a little technical hiccup with the old SCS copy-protection/validation system still used in that generation of the software. To resolve this issue, please do the following:
Close the program if it is running.
WARNING: The next step will require you to make changes in the Windows Registry. The Registry is a very sensitive area to work in. If you are not comfortable with advanced configuration and system changes, ask an administrator to help you with this. (Related Topics: How to back up and restore the registry in Windows:
Next, open the Registry Editor. To do this on Windows, press the Windows key and R together on your keyboard. In the window that appears, type REGEDIT and press Enter. If prompted, allow the program to make changes to your computer.
In the Registry Editor, navigate to the following location:
HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sony Creative Software > [Program Name] > [Version Number] > License
Right-click the "License" key ONLY and select Delete. If prompted, confirm you wish to delete the folder.
Once the folder has been deleted, close the Registry Editor.
Launch the program again.  You should be prompted to enter your serial number.

Best regards,

MAGIX Software GmbH
* *

Last changed by vkmast on 9/27/2022, 11:08 AM, changed a total of 2 times.

Reason: Publishing the names of MAGIX employees in your posts is not permitted. (Community rule #9)