Can't activate Vegas 13 Platinum after re-install

Lowell-VanHooser wrote on 9/26/2022, 5:55 PM

I downloaded program from Magix, then installed it, typed in activate code, clickr confirm, then it reloads and gets the same screen asking for the activate code. Please help!

Comments

Musicvid wrote on 9/26/2022, 7:44 PM

Are cookies enabled in your browser? Are you typing in each character of the activation code, or are you trying to copy-and-paste? A very common problem is copying an extra space character before the actual number string. If that is the case, it will not be recognized as a valid activation code.

Lowell-VanHooser wrote on 9/26/2022, 7:57 PM

cookies enabled....It wont let you copy and paste, soI type each character. it doesn't tell me it is an invalid code, it takes it. when I try to load the program, I get that same screen asking for the code again.

Dexcon wrote on 9/26/2022, 9:05 PM

With activation difficulties, it has often been suggested on the forum to make sure that you are using exactly the same email address as was used to register Vegas Pro in the first place.

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Lowell-VanHooser wrote on 9/27/2022, 10:07 AM

Solution FIXED

Hello,

Thank you for your message.

What you're experiencing is a little technical hiccup with the old SCS copy-protection/validation system still used in that generation of the software. To resolve this issue, please do the following:
 
Close the program if it is running.
 
WARNING: The next step will require you to make changes in the Windows Registry. The Registry is a very sensitive area to work in. If you are not comfortable with advanced configuration and system changes, ask an administrator to help you with this. (Related Topics: How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756/en-us)
 
Next, open the Registry Editor. To do this on Windows, press the Windows key and R together on your keyboard. In the window that appears, type REGEDIT and press Enter. If prompted, allow the program to make changes to your computer.
 
In the Registry Editor, navigate to the following location:
 
HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sony Creative Software > [Program Name] > [Version Number] > License
 
Right-click the "License" key ONLY and select Delete. If prompted, confirm you wish to delete the folder.
 
Once the folder has been deleted, close the Registry Editor.
 
Launch the program again.  You should be prompted to enter your serial number.

--
Best regards,

MAGIX Software GmbH
* *
Supportmanager

Last changed by vkmast on 9/27/2022, 11:08 AM, changed a total of 2 times.

Reason: Publishing the names of MAGIX employees in your posts is not permitted. (Community rule #9)