I keep getting d3d9.dll crash error at start

Someguy133 wrote on 9/10/2020, 11:02 PM

It crashes at the very start. I also tried running as administrator.

I already uninstalled and reinstalled Movie Studio 15 and reinstalled DX3D via this guide.





Error Report from Movie Studio 15

Problem Description
   Application Name:    Movie Studio
   Application Version: Version 15.0 (Build 146)
   Problem:             Unmanaged Exception (0xc000001d)
   Fault Module:        C:\Windows\System32\d3d9.dll
   Fault Address:       0x00007FFEE004CD21
   Fault Offset:        0x00000000000ACD21

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio 15.0\MovieStudioHD150.exe
   Process Version:     Version 15.0 (Build 146)
   Process Description: Movie Studio
   Process Image Date:  2018-11-01 (Thu Nov 01) 21:07:22


System Specs
CPU: 5Ghz 9900K (200mhz AVX offset) (passes 24-hour stress test and lengthy AVX stress test)
OS: Win 10 Pro
MB: Gigabyte Z390 AORUS PRO-CF (U3E1)
RAM: G.Skill 32GB DDR4 3200 14-14-14-34 2T
GPU 980TI 1450MHz (never crashes)
SSD: Samsung 970 EVO Plus 1TB
Displays: PG279Q/U2412M/P2715Q
NIC: Intel X520-1


Musicvid wrote on 9/12/2020, 3:23 PM

Your DirectX installation is broken. Reinstall DirectX 9, or try just the .dll from Microsoft. Sometimes these get replaced by other program installers.