I paid for Vegas Pro 17 and it works badly...

SantiagoF wrote on 1/3/2020, 6:50 AM

Hi, I bought the license for vegas pro 17 thinking that I was not going to have any problem with the program.
However the program stops. And this makes me think that this program does not work well (I paid a lot of money to go well and that is not the case).
I have a pc i7 9700k, video board rtx 2080 ti and 32 gb of ram, windows 10.
With adobe premier I have no problem, but I like vegas pro more but I always have this problem when editing:

https://prnt.sc/qivfvs

Is there any solution for this?

 

Version number: https://prnt.sc/qivij6

 

Comments

Musicvid wrote on 1/3/2020, 6:57 AM

Try upgrading your graphics drivers. If that doesn't work, disable "GPU Acceleration of Video Processing" in Preferences. It doesn't affect your renders.

SantiagoF wrote on 1/3/2020, 7:10 AM

Try upgrading your graphics drivers. If that doesn't work, disable "GPU Acceleration of Video Processing" in Preferences. It doesn't affect your renders.

I always have updated drivers, I will try to disable "GPU Acceleration of Video Processing".

These are my settings in Vegas pro 17, is my settings all right?

 

1- https://prnt.sc/qivqwl

2- https://prnt.sc/qivr6l

3- https://prnt.sc/qivrcp

j-v wrote on 1/3/2020, 7:17 AM

No

2. Set Dyn RAM Preview to the default 200 or 0 and set the GPU acceleration on the Nvidia

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Musicvid wrote on 1/3/2020, 7:22 AM

He was acting on my suggestion to turn it off to test crash issues, j-v.

Kindly read before piling on. Really.

SantiagoF wrote on 1/3/2020, 7:25 AM

No

2. Set Dyn RAM Preview to the default 200 or 0 and set the GPU acceleration on the Nvidia

 

Musicvid told me to try turning off "" GPU Acceleration of Video Processing "to see how it works for me, that's why I turned it off.

"Set Dyn RAM Preview to the default 200 or 0 and set the GPU acceleration on the Nvidia"

I put the value in 20,000 of ram so that the preview of the video goes faster.
With low values the preview is very slow.
I need the preview to work fast and fluid, so I raised it to 20,000 ram.

j-v wrote on 1/3/2020, 7:32 AM

😶

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

RogerS wrote on 1/3/2020, 7:38 AM

I wouldn't do that with dynamic ram. Try reducing preview quality to draft/full instead. This is only a HD project so you should be able to play it back smoothly. What kind of files are you using?

Hopefully you can keep the GPU on without crashing as it helps a lot with the preview.

One thing not to do is to delete files while playing them back.

Musicvid wrote on 1/3/2020, 7:47 AM

dog·pile

 or dog pile (dôg′pīl′, dŏg′-)Slangn.

1. A heap or cluster of people pressed closely together or piled on top of each other, as in celebration or assault.

2. In football, a heap of players that have leapt or fallen on top of a tackled ball carrier or loose football.

3. An outpouring of like-minded criticisms or retorts in response to something: the latest critic to join the dogpile condemning the new TV season.

4. A deposit of dog excrement.

Enough is enough. Feel free to PM me this time, @SantiagoF

Guided troubleshooting is not an open invitation to unrestrained punditry, gentlemen. But your indifference has bought you this one, so kindly carry on. And on.

 

RogerS wrote on 1/3/2020, 8:23 AM

Not sure who you are talking to but how is this comment anything different from unrestrained punditry? You didn't find out the source footage (and if so4compound could be an issue) or ask for other relevant settings.

Telling everyone to disable the GPU just because it helped you isn't terribly sophisticated and should be a last resort, *especially* for someone who apparently is struggling with smooth preview playback with a i7-9700 and HD footage (!)

matthias-krutz wrote on 1/3/2020, 9:04 AM

If I increase the value for the RAM preview, I always get this warning, which I have read and take seriously.


Here is an example of how this setting affects memory usage.

Last changed by matthias-krutz on 1/3/2020, 9:14 AM, changed a total of 2 times.

Desktop: Ryzen R7 2700, RAM 32 GB, X470 Aorus Ultra Gaming, Radeon RX 5700 8GB, Win10 2004

Laptop: T420, W10, i5-2520M 4GB, SSD, HD Graphics 3000

VEGAS Pro 14-18, Movie Studio 12 Platinum, Vegasaur, HOS, HitfilmPro

3POINT wrote on 1/3/2020, 10:23 AM

I leave the RAM preview value always on standard 200mb or when needed increase it to one third of my present memory (5000mb of present 16gb). In cases where there are issues while rendering, I decrease renderthreads to 1. I prefer this instead of disabling GPU support.

Musicvid wrote on 1/3/2020, 10:34 AM

Hi, I bought the license for vegas pro 17 thinking that I was not going to have any problem with the program.
However the program stops. And this makes me think that this program does not work well (I paid a lot of money to go well and that is not the case).
I have a pc i7 9700k, video board rtx 2080 ti and 32 gb of ram, windows 10.
With adobe premier I have no problem, but I like vegas pro more but I always have this problem when editing:

https://prnt.sc/qivfvs

Is there any solution for this?

 

Unfortunately, not by changing RAM preview. Nor does it affect normal preview. Must be a solar flare today.

fr0sty wrote on 1/3/2020, 2:01 PM

Looks like you are editing game footage... some capture devices record to codecs that do not do well in Vegas. Download mediainfo and give us a report from it on the media you are using.

Sometimes all it takes to fix it is to change a setting in the recording app.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

fred-w wrote on 1/3/2020, 6:18 PM

The "sweet spot" for RAM preview is, according to some people, 1/3 of your total RAM, so, for you, about 10 Gb.

Wolfgang S. wrote on 1/4/2020, 7:42 AM

The "sweet spot" for RAM preview is, according to some people, 1/3 of your total RAM, so, for you, about 10 Gb.


Not really. Depends on the specific machine.

Nor does it affect normal preview. Must be a solar flare today.

There is some Impact to preview speed on some machines too - but that can be tested for a specific footage with some quick Adjustments of the dynamic ram preview.

There is some Impact to preview speed on some machines too - but that can be tested for a specific footage with some quick Adjustments of the dynamic ram preview.

Footage not shoot with a Camcorder can be an issue really, due to a poor GOP structure I think. But I am not so sure if we are able to identify that by a mediainfo shoot.

Desktop: PC AMD 3960X, 24x3,8 Mhz * RTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

SantiagoF wrote on 1/4/2020, 8:44 AM

I have deactivated the "GPU Acceleration of Video Processing" and now the Vegas pro 17 does not stop so much, however when deactivating that option, the preview takes much longer to load

Musicvid wrote on 1/4/2020, 9:18 AM

Thank you. That makes sense if you have plugins in your project.

Are you able to use the Scrubber with acceleration turned off?

fr0sty wrote on 1/4/2020, 11:52 AM

Are you using the studio drivers or the game ready drivers? Studio drivers are recommended.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

SantiagoF wrote on 1/4/2020, 2:41 PM

Thank you. That makes sense if you have plugins in your project.

Are you able to use the Scrubber with acceleration turned off?

I dislike my ignorance but what is "Scrubber", I am a regular editor, I have a YouTube channel with almost 200 thousand subscribers. Sometimes when I use many effects it stops. My problem now is that the preview loads a bit slow, when I had enabled the "" GPU Acceleration of Video Processing "I was going much faster

Are you using the studio drivers or the game ready drivers? Studio drivers are recommended.

All my pc is updated, I have updated nvidia drivers. I have vegas pro 17 updated. I have a high end PC and sometimes vegas pro works for me more or less

 

fr0sty wrote on 1/4/2020, 3:17 PM

You still didn't answer my question, are you using the studio drivers? Nvidia offers 2 types of drivers, game ready, and studio. you are recommended to be using the studio drivers with Vegas.

Musicvid wrote on 1/4/2020, 3:38 PM

You have never used the scrubber?

Please sir, I know your preview is slower. I do not work for Magix. I offer you only a workaround until their compatibility issues are fixed. I am pleased that you are now running when you were not before, and I hope you are pleased as well. Probably best to contact Magix Technical Support to discuss your issue further since we peer forum users have no control over it at all. Best of luck!

https://www.vegascreativesoftware.info/us/proxy/85b33662fb5aedd97263/?link=https%3A//support2.magix.com/customer/en/vegas/form

SantiagoF wrote on 1/6/2020, 9:03 AM

You still didn't answer my question, are you using the studio drivers? Nvidia offers 2 types of drivers, game ready, and studio. you are recommended to be using the studio drivers with Vegas.

where do i look at that?

Grazie wrote on 1/6/2020, 11:35 PM

@SantiagoF - Hi there! You got some really good advice here. OK, here's my 2 Cents worth: Is it a new or old nVidia card? It maybe one of the Deprecated Cards that have been assigned to the Deprecated Tab in Preferences?

Last changed by Grazie on 1/6/2020, 11:38 PM, changed a total of 1 times.

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

Grazie wrote on 1/6/2020, 11:54 PM

where do i look at that?

@SantiagoF - You go to the nVIdia site and look for your GPU Card:

Then select the STUDIO option:

Now compare YOUR Driver Version with what nVidia are offering for your GPU Card.

You find this information on your nVidia Control Panel or your Windows Device Manager.

Keep going! We will hope to get you there - 😉

Last changed by Grazie on 1/6/2020, 11:54 PM, changed a total of 1 times.

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge