Incorrect image display (both sides cut off)

Former user wrote on 12/19/2019, 1:28 PM

Dear Community,

I've noticed a weird bug in Vegas Pro 16. When I try to put some image to my video, it is displayed wrong, both sides of pictre (left and right) are cut off a bit. I recorded a short video using a new project to make this issue easier to explain:

 

Could someone know how to fix that?

Thank you

Comments

adis-a3097 wrote on 12/19/2019, 1:47 PM

Can you make your image AR so it's 1.777:1? Yours is 1.82:1 now, maybe it helps.

j-v wrote on 12/19/2019, 1:48 PM

In Pan/Crop you have not selected "Lock aspect Ratio"

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

Former user wrote on 12/19/2019, 2:05 PM

Can you make your image AR so it's 1.777:1? Your's is 1.82:1 now, maybe it helps.

If I put (for example) 4:3 image to 16:9 video, it should be 100% displayed (doesn't matter if streched or not) but in my case, Vegas cuts off image's edges for unknown reason.

In Pan/Crop you have not selected "Lock aspect Ratio"


I did and it didn't help.

j-v wrote on 12/19/2019, 2:24 PM

Sorry, than I cannot help you further because I don't exactly get what you want.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

Former user wrote on 12/19/2019, 2:39 PM

As I mentioned before, Vegas cuts off left and right edges in my images.

Please look on the screen below if my previous videos don't tell you much. The original .png image has 2 yellow squares and 2 black "zeros" on them. The zeros are very close to the edge of squares. But when I paste that image in Vegas, both edges are cut off. Just compare:

https://i.imgur.com/c6TZNDO.png

j-v wrote on 12/19/2019, 3:17 PM

Does it do the same with all pictures or images on an upper track if they have the same dimensions?

Maybe it comes because that image has a total different dimension as your project?

Last changed by j-v on 12/19/2019, 3:20 PM, changed a total of 2 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

set wrote on 12/19/2019, 3:32 PM

What exactly you want on this?

as for 'Aspect Ratio', correct - the images didn't match.

The project size: 1920/1080 = 1.778

Your graphic image size: 910/500 = 1.82

 

Try check and learn your Event Pan & Crop tools further.

Last changed by set on 12/19/2019, 3:34 PM, changed a total of 1 times.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
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Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 30.0.101.1191)
Video Card2: AMD Radeon RX470 4GB VRAM (Driver Version
21.30.23.04 / 21.Q4.Dec3 / 30.0.14011,2006)
RAM: 32.0 GB
OS: Windows 10 Pro Version 21H2 OS Build 19044.1586
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 30.0.101.1191)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 472.84)
RAM: 16GB
OS: Win10 Home 64-bit Version 20H2 OS Build 19042.1415
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

j-v wrote on 12/19/2019, 3:49 PM

Maybe it comes because that image has a total different dimension as your project?

To me, the difference in dimensions triggering that behaviour, is normal behaviour as I can show you
I made two pictures
1. 910x500 and
2. 1920x1080, the projectsize
And here you'll see the difference

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

Former user wrote on 12/19/2019, 4:03 PM

as for 'Aspect Ratio', correct - the images didn't match.

The project size: 1920/1080 = 1.778

Your graphic image size: 910/500 = 1.82

 

But ratio difference shouldn't causes edge cutting. To prove that I pasted 260x260 (1:1) image to 1920x1080 (16:9) project and it look like this:

https://i.imgur.com/HTr670S.png

As you see image is fully displayed (despite different ratio) and there's no edge cut. But sometimes Vegas cuts them (like in previous image). And I don't know why. Is this because of transparency?

Btw, I know language difference is a problem and I can't describe it clear enough but I do my best.

set wrote on 12/19/2019, 4:28 PM

hmm - tried my best... but didn't get the issue....

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 30.0.101.1191)
Video Card2: AMD Radeon RX470 4GB VRAM (Driver Version
21.30.23.04 / 21.Q4.Dec3 / 30.0.14011,2006)
RAM: 32.0 GB
OS: Windows 10 Pro Version 21H2 OS Build 19044.1586
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 30.0.101.1191)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 472.84)
RAM: 16GB
OS: Win10 Home 64-bit Version 20H2 OS Build 19042.1415
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Former user wrote on 12/19/2019, 4:54 PM

<jelaous>

Looks like it's completly random issue.

j-v wrote on 12/19/2019, 5:04 PM

I searched a little bit more and discovered that is happening only with your used picture size of 910x500.
When I use a picture of 950x500 nothing is wrong, look

1.Picture 950x500,

2. Picture of 910x500

 

I don't know exactly the reason but maybe one of the developpers can tell why a picture of 910x500 caused this and others not.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

Musicvid wrote on 12/19/2019, 5:29 PM

Best practice is to Match Media Properties in your Project.

There's a button for that.

To use a different source aspect inside a 1920x1080 project, you can crop, stretch, or learn to love the bars. That's it. The rectangles are different shapes.

Former user wrote on 12/19/2019, 5:46 PM

I searched a little bit more and discovered that is happening only with your used picture size of 910x500.
When I use a picture of 950x500 nothing is wrong, look

1.Picture 950x500,

2. Picture of 910x500

 

I don't know exactly the reason but maybe one of the developpers can tell why a picture of 910x500 caused this and others not.

 

I scaled my 910x500 image to 1000x549 using GIMP and... problem still occurs. As I said, it must be random issue.

 

Musicvid wrote on 12/19/2019, 6:10 PM

As I said, it must be random issue.

No, its math. They are different shapes.

910/500 = 1.82 DAR -- Scaling makes no difference.

1920/1080 = 1.78 DAR

Try cropping your image to 888x500.

500/9 x 16 = 888.__

https://m.wikihow.com/Calculate-Ratios

Former user wrote on 12/20/2019, 3:44 AM

As I said, it must be random issue.

No, its math. They are different shapes.

910/500 = 1.82 DAR -- Scaling makes no difference.

1920/1080 = 1.78 DAR

Try cropping your image to 888x500.

500/9 x 16 = 888.__

https://m.wikihow.com/Calculate-Ratios

 

I mentioned a couple posts above that I pasted 260x260 picture as a test and it was displayed perfectly. 260x260 is also a different shape compared to 1920x1080 but the problem didn't occur. That's why I find it's random issue.

Marco. wrote on 12/20/2019, 3:48 AM

Check your project properties options.

Musicvid wrote on 12/20/2019, 5:10 AM

Turn off event Pan/Crop?

Former user wrote on 12/20/2019, 6:30 AM

Check your project properties options.

What exactly I should look for?

 

 

Turn off event Pan/Crop?


It is turned off.

Musicvid wrote on 12/20/2019, 6:44 AM

I mentioned a couple posts above that I pasted 260x260 picture as a test and it was displayed perfectly. 260x260 is also a different shape compared to 1920x1080 but the problem didn't occur. That's why I find it's random issue

OK?

But ratio difference shouldn't causes edge cutting. 

Yes, it should. You are conflating scale with ratio. Do make an effort to learn the difference.

Please show us the result you get with 888x500, or better yet 1920x1080, which matches your screen aspect ratio, before speculating further. Three professionals have now said the same thing.

Sir, you can resize to 16x9, you can stretch or squeeze, you can change the screen aspect ratio (n/r), or you can love the "clipping" or sidebars, whichever occurs.

Which would you like to do?

Marco. wrote on 12/20/2019, 9:27 AM

"What exactly I should look for?"

Open a new empty project and de-select "Adjust source media to better match project or render setting". Then try adding your media once again.

j-v wrote on 12/20/2019, 10:02 AM

👍 +1 for the last hint of @Marco.
Look



 

Last changed by j-v on 12/20/2019, 10:13 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

Former user wrote on 12/20/2019, 10:39 AM

"What exactly I should look for?"

Open a new empty project and de-select "Adjust source media to better match project or render setting". Then try adding your media once again.

Thank you. That's what I needed. Case solved.

daniel-t wrote on 5/10/2022, 2:50 PM

Oh, wow... yay for finally figuring out why Vegas insisted on cropping like 5 pixels from the sides of one particular graphic. What a bizarre setting.