Lost audio after rendering (but not always).

Jonathan-Hill wrote on 6/10/2022, 7:41 AM

I'm very frustrated at this point and because of it, I will state it. I want to yell but no one will hear me, well.... maybe my neighbor.

Here's the issue. I made up a 15 minute video which included 4 songs that I wrote. When I was done and ready for my final render, everything work out well. I was pleased with my results. As I watched the video, I notice two slight changes that I wanted to correct, which I did. Then I rendered my video once again. This time, however, one of my songs didn't record. All was good except the missing song. My edit had nothing to do with the songs. I just changed location of a couple of video fades.

I went back and re-rendered my video again, just to see. Well, it rendered just fine. OK, something was weird but all good now. A day or two later I noticed a small glitch in my video, so I went back in and did a slight change. Once again I rendered and once again I lost my song, it didn't record. The problem this time, is that it will no longer render with my song. It will play when editing my video just fine, never had an issue. If I render the part of the video with just my song, it renders just fine, no issues.

There was another time that I lost two songs after rendering but now it's just the one.

There is nothing crazy going on here, it's just a song overtop of a video.

Something is going on. Any idea of what would cause this? Very frustrating because it's a two hour render. I'm using up a lot of time trying to work through this. So if someone could throw out an idea or a fix to try, I would appreciate it.

J.

Windows 10 pro(64bit) Version 20H2
Intel(R) Core(TM) i7-9700k CPU 3.6GHZ
32MB memory
Nvidia Geforce GTX 1650 Super Video Card
Vegas Pro 18 (build 527)

Editing Go Pro Videos. 4K 2160 x 3840 (no effects, no colour correction, simple cut and splice only)

Rendering the same 4K 2160 x 3840 AVC

Comments

Musicvid wrote on 6/10/2022, 7:52 AM

What you describe is not a known issue; start by providing the information linked below, maybe include a screenshot of your timeline when it will not render one of your audio events and upload a sample file to Drive or Dropbox.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Dexcon wrote on 6/10/2022, 8:07 AM

If your audio render template is AC3, there was as I recall a problem some time ago that a new AC3 render would not work if over-rendering a previous AC3 render with the same render name. But it was always a complete rendering failure, not a partial failure.

Just a basic check - no audio tracks on the timeline have inadvertently been muted prior to rendering?

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

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64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

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Jonathan-Hill wrote on 6/11/2022, 7:08 AM

@Dexcon

I will look into that. Thank you.

No, nothing muted or inverted. If I am on here looking for help, I've exhausted all the typical issues that I would explore.

I did have some success last night. I took the music file that was on a memory stick and copied it into the same file folder the rest of the video was located......and it worked! It rendered! The only problem was the other 2 songs that always rendered, didn't render.......oh brother.

However, those were on the memory stick as well. So I will move them over to the other folder and see what happens.

What is frustrating is how many times I rendered this video in the past without any issue.

Windows 10 pro(64bit) Version 20H2
Intel(R) Core(TM) i7-9700k CPU 3.6GHZ
32MB memory
Nvidia Geforce GTX 1650 Super Video Card
Vegas Pro 18 (build 527)

Editing Go Pro Videos. 4K 2160 x 3840 (no effects, no colour correction, simple cut and splice only)

Rendering the same 4K 2160 x 3840 AVC

Jonathan-Hill wrote on 6/11/2022, 7:22 AM

@Dexcon

OH MY GOODNESS!

I figured it out. Wow. I don't think anyone else would run into this issue but you never know. So here's what happened.

I have a switchable HDMI/USB hub that I share between computers. When ever I start rendering, I would then switch my hub to my other computer. On that hub is my memory stick with all my music. I am disconnecting my memory stick when ever I use my other computer, thus removing my songs from the rendering process.

Now, the bigger more interesting question is. How did it render some of the songs if the memory stick was disconnected??? Tell me that.......

Windows 10 pro(64bit) Version 20H2
Intel(R) Core(TM) i7-9700k CPU 3.6GHZ
32MB memory
Nvidia Geforce GTX 1650 Super Video Card
Vegas Pro 18 (build 527)

Editing Go Pro Videos. 4K 2160 x 3840 (no effects, no colour correction, simple cut and splice only)

Rendering the same 4K 2160 x 3840 AVC

Dexcon wrote on 6/11/2022, 7:50 AM

Congrats for solving the problem. To me, that seems to be quite a complicated process. No matter where the original media comes from, I've always copy/pasted the media over to the one master project folder (but with heaps of sub-folders) on the one drive. Everything is backed up on back-up drives just in case of an HDD failure - which has happened over the years, including with an SSD.

How did it render some of the songs if the memory stick was disconnected??? Tell me that...

I've no possible way of knowing other than suggesting that maybe the songs that did render were also on your computer's main drive which the render was calling upon along with the other media. If not, un mystère.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Jonathan-Hill wrote on 6/11/2022, 9:50 AM

@Musicvid @Dexcon

Honestly...........at this point, I don't care. Haha. It rendered and all my songs are now there!

I can put that bottle of scotch away, my nerves are now settled.

Cheers

Windows 10 pro(64bit) Version 20H2
Intel(R) Core(TM) i7-9700k CPU 3.6GHZ
32MB memory
Nvidia Geforce GTX 1650 Super Video Card
Vegas Pro 18 (build 527)

Editing Go Pro Videos. 4K 2160 x 3840 (no effects, no colour correction, simple cut and splice only)

Rendering the same 4K 2160 x 3840 AVC