Movie Studio 17 crashes when Click on Rendering As..

BobN2Tech wrote on 5/11/2021, 7:26 PM

I just upgraded from VMS 15 platinum and it renders fine a similar project with same video files. A real disappointment!

As soon as I select Render As... from File Menu, the s/w crashes. I did not know until I purchased this product upgrade on 5-11-21 that it did not support Windows 7 Prox64, so if that's the issue, I would like a refund.

PC: i5-3570, 3.4ghz, 8 GB Ram, Win 7 Pro x64 SP1. System drive 500MB, Video storage and temp files 1TB, Intel graphics 4000 (has latest driver possible - and works with VMS 15.0).

I also tried make a movie and got a COM error.

Here's the info from clicking on Render As..

Extra Information
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\dx_video_grovel_x64.log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_video_grovel_x64.log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Filters.Stereoscopic3DAdjust' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Filters.Stereoscopic3DAdjust' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_Stabilize' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_Stabilize' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_LensCorrection' (1, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_LensCorrection' (1, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_WarpFlowTransition' (2, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_WarpFlowTransition' (2, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_TimeWarp' (3, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_TimeWarp' (3, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.stabilization' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.stabilization' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magixsoftware_panorotation' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magixsoftware_panorotation' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.dual.stich' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.dual.stich' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Stabilize' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Stabilize' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_titlesandtext' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_titlesandtext' (0, Generator).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_stereographicProjectionOCL' (0, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_stereographicProjectionOCL' (0, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_checkerboard' (1, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_checkerboard' (1, Generator).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_noisetexture' (2, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_noisetexture' (2, Generator).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_solidcolor' (3, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_solidcolor' (3, Generator).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_testpattern' (4, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_testpattern' (4, Generator).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_addnoise' (5, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_addnoise' (5, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackandwhite' (6, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackandwhite' (6, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackrestore' (7, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackrestore' (7, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_border' (8, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_border' (8, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_brightnessandcontrast' (9, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_brightnessandcontrast' (9, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_broadcastcolors' (10, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_broadcastcolors' (10, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmapfilter' (11, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmapfilter' (11, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_channelblend' (12, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_channelblend' (12, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromablur' (13, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromablur' (13, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromakeyer' (14, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromakeyer' (14, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorbalance' (15, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorbalance' (15, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrector' (16, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrector' (16, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrectorsecondary' (17, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrectorsecondary' (17, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcurves' (18, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcurves' (18, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colormatch' (19, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colormatch' (19, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_convolutionkernel' (20, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_convolutionkernel' (20, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_cookiecutter' (21, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_cookiecutter' (21, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackbarfill' (22, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackbarfill' (22, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_gaussianblur' (23, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_gaussianblur' (23, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_glow' (24, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_glow' (24, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_hsladjust' (25, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_hsladjust' (25, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_invert' (26, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_invert' (26, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_lensflare' (27, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_lensflare' (27, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_levels' (28, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_levels' (28, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearblur' (29, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearblur' (29, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_autolooks' (30, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_autolooks' (30, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorgrading' (31, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorgrading' (31, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bzmasking' (32, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bzmasking' (32, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_maskgenerator' (33, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_maskgenerator' (33, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_median' (34, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_median' (34, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_minandmax' (35, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_minandmax' (35, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_mirror' (36, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_mirror' (36, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_newsprint' (37, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_newsprint' (37, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pixelate' (38, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pixelate' (38, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_quickblur' (39, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_quickblur' (39, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialblur' (40, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialblur' (40, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_saturationadjust' (41, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_saturationadjust' (41, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sepia' (42, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sepia' (42, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sharpen' (43, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sharpen' (43, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spherize' (44, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spherize' (44, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_timecode' (45, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_timecode' (45, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_unsharpmask' (46, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_unsharpmask' (46, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_whitebalance' (47, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_whitebalance' (47, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialpixelate' (48, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialpixelate' (48, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_barndoor' (49, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_barndoor' (49, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_clockwipe' (50, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_clockwipe' (50, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crosseffect' (51, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crosseffect' (51, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_dissolve' (52, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_dissolve' (52, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_flash' (53, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_flash' (53, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_iris' (54, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_iris' (54, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearwipe' (55, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearwipe' (55, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageloop' (56, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageloop' (56, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pagepeel' (57, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pagepeel' (57, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageroll' (58, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageroll' (58, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_push' (59, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_push' (59, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_slide' (60, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_slide' (60, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spiral' (61, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spiral' (61, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_split' (62, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_split' (62, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_squeeze' (63, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_squeeze' (63, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_starwipe' (64, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_starwipe' (64, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_swap' (65, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_swap' (65, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_zoom' (66, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_zoom' (66, Transition).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmap' (67, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmap' (67, General).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_vignette' (68, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_vignette' (68, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pictureinpicture' (69, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pictureinpicture' (69, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crop' (70, Multiple Contexts).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crop' (70, Filter).log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\ocio_x64.log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\dx_grovel_x64.log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\vst_grovel.log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\gpu_video_x64.log
File: W:\Users\NLE PC\AppData\Local\Movie Studio Platinum\17.0\00000000.restored.vf
File: D:\Magix\Projects\Cabo Coast line Sea of Cortez 4k (vMS 17) resaved.vf

Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 17.0 (Build 204)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: W:\Windows\system32\KERNELBASE.dll
Fault Address: 0x000007FEFD23BE0D
Fault Offset: 0x000000000000BE0D

Fault Process Details
Process Path: C:\Program Files\Vegas Movie Studio 17\MovieStudioPlatinum170.exe
Process Version: Version 17.0 (Build 204)
Process Description: Movie Studio Platinum
Process Image Date: 2020-10-27 (Tue Oct 27) 07:28:08

Comments

EricLNZ wrote on 5/11/2021, 7:42 PM

VMS17 will work on Win 7 but not everything will function properly. You really do need Win10. The program specs clearly state this so presumably you didn't check beforehand.

It looks like your plugins may be the problem. Search the forum and you should find several threads on this.

BobN2Tech wrote on 5/11/2021, 8:03 PM

Yes. I would use Win 10, but the HW is not compatible, so it's more than just switching OS. Unfortunately, I assumed it was compatible with Win 7, but I am not using any of the plug-ins - so it should not crash when I click on the File Menu Render as... It should show the options to select which codecs and settings to use, as does VMS 15.0 does so well. So I am not sure searching for plug-ins or which to disable.

Musicvid wrote on 5/11/2021, 8:05 PM

I think one thing you should definitely do is turn off GPU Acceleration of Video Processing. I don't think that works at all with your system and hardware.

BobN2Tech wrote on 5/11/2021, 8:18 PM

I tried that and even checked use legacy GPU. The preview is fine. I put it at a low resolution. But as soon as I select from the File Menu - Render as.. it crashes. It should at least present me with the settings for reander, but never gets there. VMS 15.00 runs on the same PC, and GPU acceleration works fine.

EricLNZ wrote on 5/12/2021, 3:08 AM

Ok I don't understand why the plug-ins are listed in the error report but perhaps it's a render template that is causing the problem. There are few threads on render crashes but none seem to apply.

Although VMS15 and 17 are separate installations they appear to share the same render templates. These are in your User\AppData\Roaming\Vegas\Render Templates and also possibly in User\AppData\Roaming\Sony\Render Templates. I suspect VMS17 might check in both. I know VMS 16 did but am not sure about 17. Perhaps a render template created in 15 is causing problems with 17? Did you customise any templates in 15?

Anyway if I had your problem I would do the following:

Move the contents of both render template folders to somewhere else on my HD so VMS cannot find them
Don't touch VMS15
Do a Factory reset for VMS17. Instructions below but make sure you tick the box to clear the cache https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/
Open VMS17 and try a render.

Let us know what happens.

Dr Zen wrote on 5/12/2021, 3:21 AM

I'll chuck in my 2 cents worth.
There is a new setting in Vegas Movie Studio Platinum 17, which is causing havoc for anyone with an Intel CPU that has "integrated graphics" Intel QSV. Some Intel integrated graphics Drivers are crap and cause all sorts of errors, especially with older Intel CPUs.

If you have a dedicated Nvidia or AMD Radeon graphics card, make sure that is the one selected and not the Intel choice.

Step 1
Go to Options/Preferences/File I/O
Go to bottom and if it has auto selected Intel, you must turn this OFF.
If you have Nvidia or AMD Radeon, select that instead.

Step 2
Go to Options/Preferences/Video - GPU Acceleration
Make sure Intel is NOT selected.
If you have Nvidia or AMD Radeon, select that instead.

Step 3
If still crashing in Render As window, turn ALL graphics OFF at both setting locations.

Regards
Derek

BobN2Tech wrote on 5/12/2021, 11:02 PM

I tried both EriicLNZ and Dr Zen's suggestion and still same problem.. Click on Render As... and it crashes.

One other piece of information, although I don't think it's interfering, I also have Vegas Pro 13.0 on the system, and it works fine - renders no problem. So both Vegas Pro 13 and VMS 15.0 both work (np issues with Clicking on Render as... and both will render)..

Werner_NOR wrote on 5/16/2021, 1:37 AM

I had the same problem with Movie Studio 17 Platinum. I tried everything suggested from the forum and also the lousy suggestions I got from Vegas, but finally I had to give it up.

I today use Movie Studio 16 and Vegas Pro 18 on this same pc without any problems.

BobN2Tech wrote on 5/16/2021, 3:04 AM

Thanks for the tip: Might be worth trying a demo of both and see if either or both of them would run on my Win 7 Prox64 PC, The price of my Vegas Pro 13 to Vegas Pro 18 upgrade is pretty steep, though. And I doubt if I can use the license/SN key from 17 to use on 16, unless Magix support transfers the license.

BobN2Tech wrote on 5/16/2021, 11:51 PM

I decided to throw in the towel, and just put VMS 17 on a new PC running WIn 10 Pro and it does work fine. So far no crashes.

BobN2Tech wrote on 5/20/2021, 2:01 AM

On my Win 7 PC, the latest update to VMS17.0 build 221 fixes the render as.. issue and won't crash at that moment. Although I find during the render if using UHD and timeline > 1 min, it crashes about 90% through using Magix Codec UHD, but now that I have it running on the other PC, I will use that for most of my projects.