Movie Studio won't start - ntdll.dll problem

tomol012 wrote on 2/16/2013, 5:40 AM
Hi! I have a big problem with Vegas Movie Studio 11 and 10 (I downloaded just to check if it helps). Both version crash on startup, so I don't even get the Vegas started. Vegas - provided problem description looks the same in 10 and 11 and mentions ntdll.dll as the fault module.

System specs:
XP SP3 32-bit
Gigabyte P35-DS3L
Intel Q6600 G0 rev.
XFX HD4870
Seagate ST1000DM003

I did a pretty big research on "Unmanaged Exception" error but nothing seems to help. I tried everything (even Windows reinstall). Weird thing is, that I used to work on Vegas on the same machine and only thing that had changed is my hard drive. It's not faulty though! I checked for bad sectors and health in HD Tune.

Reassuming, the only factor that had changed is the hard drive, but how the heck could it affect Vegas?

Problem Description
Application Name: Vegas Movie Studio HD Platinum
Application Version: Version 11.0 (Build 322)
Problem: Unmanaged Exception (0xc00000fd)
Fault Module: C:\WINDOWS\system32\ntdll.dll
Fault Address: 0x7C90E8E5
Fault Offset: 0x0000E8E5

Help guys! I need to meet deadlines and I'm not able to work :(

Comments

tomol012 wrote on 2/18/2013, 3:22 PM
No ideas? Please people I gotta work :-)
musicvid10 wrote on 2/18/2013, 6:44 PM
The forum has a helpful Search feature.
Typing 'ntdll' into a search of all forums going back all dates brings up 319 hits.
I bet you'll find something.

This is a peer forum. If you need immediate technical support, use the links at the top of this page. But please don't address them (or us) as "people."
RedFox wrote on 2/18/2013, 11:16 PM
tomo, the most common cause is software or the driver for your hard disk..You should update or get an older version of your new disks driver to rule that out.Since vegas doesnt seem to be the problem, then after that you need to check your memory and the cable that
connects your drive to the motherboard(replace with a different one)

You can download the ntl,dll for WXP from microsoft. and manually replace it in your windows install..You say that your hard drive has no errors and im assuming that everything else on your pc runs ok with no crashes.

Its just a matter of going through all of the possibles until you find the cause..
My money would have been on either a corrupt vegas install or your HDD driver.
dubversion wrote on 5/31/2020, 4:22 AM

I had this problem with Vegas 14 Platinum. Re-installing VEGAS didn't work. I fixed it by updating/reinstalling some C++ redistributables from Microsoft: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Musicvid wrote on 5/31/2020, 7:18 AM

We know that. There are current threads on this very topic.

But tacking on to a 7 year old thread is not likely to be helpful.