New install of V16 ntdll crashes on starting

YesMaestro wrote on 6/3/2019, 8:41 PM

I had V16 working on my Win10 laptop before someone spilled coffee on it killing it. I have to revisit a V16 project so I installed Build 424 on my Win7 64bit desktop. When I start it, I get this crash on the Updating plug-in cache splash screen

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    vegas160.exe
  Application Version:
  Application Timestamp:    5cb7a209
  Fault Module Name:    StackHash_9349
  Fault Module Version:    6.1.7601.23796
  Fault Module Timestamp:    590296ce
  Exception Code:    c0000374
  Exception Offset:    00000000000bf3e2
  OS Version:    6.1.7601.
  Locale ID:    1033
  Additional Information 1:    9349
  Additional Information 2:    9349efbfe6760ec76c267eb2c5d1832a
  Additional Information 3:    edbf
  Additional Information 4:    edbf82c75579a5be71d165b1dbf587f8


   Application Version: Version 16.0 (Build 424)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Windows\SYSTEM32\ntdll.dll
   Fault Address:       0x0000000077B8F2A2
   Fault Offset:        0x000000000004F2A2

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 16.0\vegas160.exe
   Process Version:     Version 16.0 (Build 424)
   Process Description: VEGAS Pro
   Process Image Date:  2019-04-18 (Thu Apr 18) 04:45:24

I've tried the Ctrl+Shift keys when starting to clear anything cached but still no go. My nVidia driver is up to date. I've also tried renaming the OFX folder to OFX.OLD as suggested in another post but still no go. None of the other suggestions I have tried in other posts have not worked. Any other suggestions is appreciated.

I have a bunch of old NewBlue effects installed. Could this be the issue?

I have V13 64bit working just fine. As a favor, here is a link to the veg file. Can someone open it as re-save it as an EDL file so I can open in V13? Thanks.



Musicvid wrote on 6/4/2019, 1:24 PM

Be sure to install the .NET runtime version that packs with Vegas upon new installation. It does not come with Win7. It is ok to have several versions of ,NET installed, so do not touch the others.