repair corrupted video file from Sony FDR-AX100 video camera

marcinzm wrote on 6/3/2019, 6:30 AM

Hello,

I was shooting wedding a few days ago. Unfrotunately while filming a wedding cake, my video camcorder battery has gone bad, failed and turned off. It was done while recording, so file saving was not corrected properly or even was not done at all. I inserted a new good battery to video camera and turn it on. I got a question: "Would you like to repair the corrupted files?". Unfortunaely after clicking "Yes", the corrupted files was not repaired.

Finally I have a bad, not playable video file.

Could you help me how to make this file playable? Do you know such software which can fix such corrupted video files?

Do you know such good freeware software which can do it for me?

Please help me

Regards
Marcin from Poland

Comments

Marco. wrote on 6/3/2019, 6:48 AM

You could try re-wrapping with FFmpeg, Vegasaur (if installed) or HOS ("Happy Otter Scripts" if installed).

marcinzm wrote on 6/3/2019, 2:16 PM

FFmpeg failed in this case. How to use HOS to fix the video? Could you help me?

Marco. wrote on 6/3/2019, 2:21 PM

Not sure if HOS would do something different than FFmpeg does. Maybe @wwaag knows.

marcinzm wrote on 6/3/2019, 2:26 PM

Or maybe someone can give me how to fix this issue in ffmpeg:

https://stackoverflow.com/questions/11523797/how-to-add-a-moov-atom-in-a-mp4-video-file

None of the answers from above link worked. How to fix successfuly "moov atom not found" issue got from ffmpeg ????

marcinzm wrote on 6/3/2019, 2:29 PM

I tried DJIFix application written by DJI drone developers to fix something similiar, but unfortunately the output video is not as good as I expected to be. It is both too short and contains bad blocks on video.

marcinzm wrote on 6/3/2019, 4:18 PM

I used this link: https://forum.videohelp.com/threads/384138-Need-free-program-to-repair-an-MP4-file

I checked restore.media - the page did the best result, but they wanted 19$ for final output file. I saw preview and it looked amazing.

I also tried recover_mp4.exe file but I suppose that it is not compatible with XAVC S codec, so the final output was bad.

I would like to see freeware software like restore.media. Do you know something like that and can recommend it to me?

Musicvid wrote on 6/4/2019, 5:03 AM

Try the trial version of VideoRedo TV Suite. If it opens your file, there is nothing better. There is a free trial.

frankp wrote on 6/4/2019, 5:23 AM

I had a similar experience with an AX53. I was able to fix this with Grau gmbH’s Video Repair Tool. They have a demo you can try that will recover and save 50% of the file. Try it if works for your corrupted file. I also tried this tool on a corrupted iPhone/Filmic Pro file and it was able to recover that too.

http://grauonline.de/cms2/?page_id=5

Magix Vegas Pro 15 (build 416)

OS: Windows 10 Pro 64

CPU: Intel Core i7-9700K Coffee Lake 8-Core 3.6 GHz LGA 1151 

Cooler: Noctua NH-L9x65

Motherboard: Gigabyte Z390 Designare

RAM: Ballistix Sport LT 32GB DDR4 2400 MT/s

GPU: Sapphire Radeon RX Vega 64 8GB

Capture Card: Blackmagic Intensity Pro 4K

PSU: Corsair RMx Series 850W

Boot Drive: Samsung 970 EVO NVMe 2TB

Data Drives: Toshiba X300 5TB 7200 RPM (x4)

RAID: G-Technology G-RAID with Thunderbolt 3 and Blackjet VX-2SSD USB 3.1 10Gbps USB Type-C

Case: iStarUSA D400 Black

Monitor: LG 32UD59-B 32" 3840x2160 Ultra HD 4K

marcinzm wrote on 6/4/2019, 5:38 AM

Yes, I tried this soft today morning. I have less efficient notebook at work that's why I was not able to check if it is playing smoothlight and without any unneeded glitch or bad sectors. I will check at home where I have more effictient CPU and GPU on my PC.
Did you get a smooth and perfect video after repairing by Grauonline.de software? Or maybe it conteinted some of bad sections on video i.e. glitch, not smooth video etc.?

marcinzm wrote on 6/4/2019, 9:56 AM

I checked demo of graulonline.de software, but unfortunately the repaired video is completely useless. I will not purchase this software. It contains even green frames on the video. As I see http://restore.media gave me the best result so far, but unfortunately the cost of repair is too expensive for me. If they gave me the possibility to unlimited repairs, I would purchase it.

frankp wrote on 6/4/2019, 10:22 PM

The repaired file for the AX53 came out ok except for the audio which was garbled. It didn't matter though coz I did record external audio into a portable audio recorder. But towards the end, the video started to glitch and speed up like the frame rate doubled. The iPhone7+/Filmic Pro footage had a lot of glitching and for some reason, I was unable to render it out or transcode it. I would get green frames as a result. I remedied that by playing the restored file on a Sony UBP-X700 blu-ray player (streamed it off an external hard drive), and captured the output to my Intensity Pro 4K.

Last changed by frankp on 6/4/2019, 10:23 PM, changed a total of 1 times.

Magix Vegas Pro 15 (build 416)

OS: Windows 10 Pro 64

CPU: Intel Core i7-9700K Coffee Lake 8-Core 3.6 GHz LGA 1151 

Cooler: Noctua NH-L9x65

Motherboard: Gigabyte Z390 Designare

RAM: Ballistix Sport LT 32GB DDR4 2400 MT/s

GPU: Sapphire Radeon RX Vega 64 8GB

Capture Card: Blackmagic Intensity Pro 4K

PSU: Corsair RMx Series 850W

Boot Drive: Samsung 970 EVO NVMe 2TB

Data Drives: Toshiba X300 5TB 7200 RPM (x4)

RAID: G-Technology G-RAID with Thunderbolt 3 and Blackjet VX-2SSD USB 3.1 10Gbps USB Type-C

Case: iStarUSA D400 Black

Monitor: LG 32UD59-B 32" 3840x2160 Ultra HD 4K