[SOLVED] Vegas Pro 15 crashing when importing certain PNGs

mxwang wrote on 3/6/2023, 2:37 AM

Hey folks!

Running into an issue where certain PNG files are causing Vegas Pro 15 to crash immediately upon import. Other PNGs and media types import fine. I'm on Windows 10.

Here's the image properties of one of the PNGs causing the crash.

And the error details:

Any ideas for a fix?

Comments

Musicvid wrote on 3/6/2023, 10:14 AM

Some PNG images have different byte orders. I occasionally run into this. The solution is to convert them in Irfanview.

mxwang wrote on 3/6/2023, 5:03 PM

Some PNG images have different byte orders. I occasionally run into this. The solution is to convert them in Irfanview.

Worked like a charm. Thanks!

Musicvid wrote on 3/6/2023, 5:48 PM

Glad to help, and welcome to the forum.