Using the trial version to see if this is right for the company. I'm able to import the media I want, but when I drag it into the video track it stops responding and crashes. Any help is appreciated.
Any information for trying to help you especially under B is also appriciated
Thank you, here is some further information:
ESSENTIAL INFORMATION
VEGAS Version & Build
Version 17.0 (Build 421) Trial
Windows Edition & Version
Windows 10 Pro version 1903
Camera/App that created your footage
It is a Sony FDR-AX33 Handycam
Your Delivery Destination
Internal/External. YouTube, Social Media etc.
Exact symptoms of your problem
I am able to load up Vegas, including import media. However, once I import the media (It is an MP4 file) it's still responsive until I drag it from Project Media into the Video Track. After that, the Frames area under the video preview starts loading (does this: .....) and then it becomes completely unresponsive.
However, we just tried dragging something rather than a video from "Generated Media" and it still crashed.
After that, the Frames area under the video preview starts loading (does this: .....) and then it becomes completely unresponsive.
Thanks sofar for the info.
Can you give here a screenshot of the MediaInfo following this link:
- https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/
- and where are the used files in Project Media exactly located on your hardware?
- can you give a screenshot of the menu Options/ Preferences/ Video?
When it hangs, does your screen look like this?
When it hangs, does your screen look like this?
Yes it does, however, you have a bunch of clips in there already. My project is blank and once I put anything inside the tracks, it freezes and then after a few seconds the screen looks like this.
It's a known issue,
1. Upgrade to your latest graphics drivers.
2. If that doesn't completely fix it, disable GPU Acceleration of Video Processing in Preferences.
If switching off GPU acceleration in VP help, you can try to switch it on again but switch off GPU decoder on File I/O tad in preferences and/or disable so4.
See the FAQ section for details.
It's a known issue,
1. Upgrade to your latest graphics drivers.
2. If that doesn't completely fix it, disable GPU Acceleration of Video Processing in Preferences.
Thank you! I disabled GPU Acceleration of Video Processing and I have not experienced a crash since! Here's hoping it stays this way!
Only downside is some of your GPU optimized plugins may preview slower. It won't affect the render (except to keep it from crashing).
@Musicvid is awesome!
😚 😷