Vegas Pro 16 hanging/crashing when trying to render

Liberty610 wrote on 1/28/2019, 6:00 PM

Hello all,

I am currently having my first major issue with Vegas Pro 16 (edit - build version 361). This is the first time I have had issues since buying this version a week or so ago, and I am not sure what is causing the issue, exactly, although I might have an idea.

I just finished up some edits on a friend's wedding video. Everything was going fine and I had no issues doing short test renders earlier. When i attempted to do the final render for BluRay, it started, and then it got stuck ealry in the render; not even past 0%. The video preview window was stuck on one part, and the estimated timer kept going up, but nothing was happening on the progress bar, or preview window.

On the time line, I have several 1920 x 1080 60fps video files from a Sony 4k AX100 camera, a couple of mp4 video files with some animated graphics, a WAVE audio files from a digital recorder, a couple of MP3 tracks, and some JPEG files I am putting into a slide show. I have a couple audio plugins from Magix, and WAVES for audio, and a couple of Magix FX on the video tracks.

Based on issues on past Vegas versions, I am assuming the Jpegs are not playing nicely right now. I went from the render at least starting and getting stuck early in the render, to the 'Save render as...' tab not even loading my render options and Vegas Crashing after the hour glass hangs there for a few seconds.

Can anyone possibly point my in a direction to fix this issue? Thanks in advance.

Comments

james-ollick wrote on 1/28/2019, 8:07 PM

It sounds like there is an FX that is not playing well. Try turning off any FX you have added and then try rendering just a 2 minute or so section of the clip you applied the FX to. I had this issue once but forget what the actual fix was, but this is a start unless someone has another suggestion. If a jpeg is suspect, I would try cropping them in a photo software to the resolution of your project and load them again, just a guess.

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Musicvid wrote on 1/28/2019, 8:21 PM

Would it be helpful to know what export Wistia expects? I think so.

https://wistia.com/support/getting-started/export-settings

Vegas internet templates are a great place to start, but take care not to exceed maximum listed bitrates

j-v wrote on 1/29/2019, 3:43 AM

Everything was going fine and I had no issues doing short test renders earlier. When i attempted to do the final render for BluRay, it started, and then it got stuck ealry in the render; not even past 0%.

1. Did you use in both cases the same rendertemplate and which one exactly did you use?
2. What and where is your render-to location and how much free space is there?

met vriendelijke groet
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Liberty610 wrote on 1/29/2019, 4:23 AM

Thank you all for the replies.

To user MusicVid, I'm a little confused by your reply. I'm kinda knew to the community here and I'm not sure where that link takes me or what I should be doing when I get there.

My target media right now for this video is Blu Ray and the plan is to use DVD Architect version 6 to burn it.

I've attempted to use the same extract preset every time. The mpeg2 Blu Ray 25mbps 1920 x 1080 one. I believe it's the very last preset at the bottom of the mpeg2 list. One of two things keep happening;

1. I get an hour glass that gets stuck, followed by a crash when trying to bring up the render window from file/render as, or

2. The render options load, and I'll pick the mpeg2 Blu Ray preset, and it'll start to render, but then it'll hang at the same exact second jpeg file that I have at the beginning of the time line in the slide show type edit I have setup.The preview window shows no more movement, the progress bar stops progressing, and the estimated render time keeps going up if I leave it go for a while, but again, no progress is made. At this point, the cancel render button doesn't function, and I have to ctrl+alt+delete and end Vegas in the task manager menu to get it to quit.

I have not gotten a chance to try to render it by turning the fx off yet, as the first reply suggested. In your reply J-V, you asked "What and where is your render-to location and how much free space is there?"

I'm sorry, I don't quite understand what you mean by this...

Thanks for the replies thus far!

j-v wrote on 1/29/2019, 5:11 AM

Thanks for the info so far.
You are using an old rendertemplate the Mainconcept Mpeg2
Did you ever tried the much newer Magix AVC Bluray template with your desired dimensions and framerate?
You will have to render seperated video and audio streams, so besides the Magix AVC videostream also render the project to a Dolby Digital AC-3 Stereo audio file or to a Wav.file.
Video and audio streams have to be rendered to the same location with the same name, in that case importing them into DVDArchitekt the program takes both files when you select one of the two
This you can all read in the manuals of both programs.

With renderlocation I mean what it says, at the bottom of the Render as... window you have to specify a renderlocation.
That location must at least have 2x the totaal room for the project rendertemplates , not on a removably mobile location.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Liberty610 wrote on 1/29/2019, 6:22 AM

Thanks for the info so far.
You are using an old rendertemplate the Mainconcept Mpeg2
Did you ever tried the much newer Magix AVC Bluray template with your desired dimensions and framerate?
You will have to render seperated video and audio streams, so besides the Magix AVC videostream also render the project to a Dolby Digital AC-3 Stereo audio file or to a Wav.file.
Video and audio streams have to be rendered to the same location with the same name, in that case importing them into DVDArchitekt the program takes both files when you select one of the two
This you can all read in the manuals of both programs.

With renderlocation I mean what it says, at the bottom of the Render as... window you have to specify a renderlocation.
That location must at least have 2x the totaal room for the project rendertemplates , not on a removably mobile location.

I have not tried the new Magix template yet. I used the MPEG-2 template in a previous 1920 x 1080 60 progressive frames test project with great results. So I tried going with it.

I am familiar with having to render video and audio tracks separately/naming them the same to use a DVD architect. I've done it in the past with older versions of Vegas. I'll give the new template a try tonight. Thanks for the tip on that.

I'm still concerned with why the render window would freeze up and cause Vegas to crash though. That's why I think that this problem might be related to something else.

As far as the render location part, my apologies. I didn't read your question correctly at first. 4am at work tends to make me drowsy ha.

I have plenty of space to render. I have 9 internal hard drives in my tower. And the ones that I render out to have 3+ terabytes available on them.

This is actually my full system set up if you're interested in taking a look:

https://pcpartpicker.com/b/BqHhP6

j-v wrote on 1/29/2019, 7:25 AM

I used the MPEG-2 template in a previous 1920 x 1080 60 progressive frames test project with great results

That looks impossible to me, because the only progressive renderoption for Bluray is the 24p option, so if you want a framerate of 60 it will turn out to be interlaced upper field first (UFF)

But maybe it is better someone with more recent experience is helping you further because I use those outputs for burning discs not more since at least 5 years, also due to the fact that it is ancient stuff and the producing of burnable discs has stopped for more than a year. But there are yet still a lot of users who like to store all the discs somewhere.
I dislike that and save all my old and new video's on 2 small external harddiscs, one for 25p AVC and the other for 50p HEVC.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Liberty610 wrote on 1/29/2019, 7:45 AM

I used the MPEG-2 template in a previous 1920 x 1080 60 progressive frames test project with great results

That looks impossible to me, because the only progressive renderoption for Bluray is the 24p option, so if you want a framerate of 60 it will turn out to be interlaced upper field first (UFF)

But maybe it is better someone with more recent experience is helping you further because I use those outputs for burning discs not more since at least 5 years, also due to the fact that it is ancient stuff and the producing of burnable discs has stopped for more than a year. But there are yet still a lot of users who like to store all the discs somewhere.
I dislike that and save all my old and new video's on 2 small external harddiscs, one for 25p AVC and the other for 50p HEVC.

I used the MPEG-2 template in a previous 1920 x 1080 60 progressive frames test project with great results

That looks impossible to me, because the only progressive renderoption for Bluray is the 24p option, so if you want a framerate of 60 it will turn out to be interlaced upper field first (UFF)

But maybe it is better someone with more recent experience is helping you further because I use those outputs for burning discs not more since at least 5 years, also due to the fact that it is ancient stuff and the producing of burnable discs has stopped for more than a year. But there are yet still a lot of users who like to store all the discs somewhere.
I dislike that and save all my old and new video's on 2 small external harddiscs, one for 25p AVC and the other for 50p HEVC.

No, you have it correct. I did not mean that the Blu-ray was 60 progressive frames. it converted it to 60i, but the results where great. It was a clean looking blu ray.

This is the first I've heard burnable media has completely stopped production. I get high grade verbatim discs all the time. I have a plenty of clients that request their videos to be put on Blu-ray, so I hope that this is not the case with production of burnable media being done. I know some companies like TDK have stopped production on certain formats. I have not heard of verbatim to stop production though, which is what I use.

Zulqar_Cheema wrote on 1/29/2019, 7:54 AM

I used to turn of the GPU rendering and that fixed it for me in the past

Liberty610 wrote on 1/29/2019, 8:13 AM

I used to turn of the GPU rendering and that fixed it for me in the past

Thank you for the reply! I, too have had to do this in the past when using older versions of Vegas. I didn't think of it this time around because I have not had to do so since upgrading to Vegas 16. I will give this a try. I have a Threadripper 1950x so I have no issues using just my CPU to render.

Thank you for reminding me about this option.

Chief24 wrote on 1/29/2019, 8:54 AM

Hi Liberty610,

Don't think you should be worried about the "disc" companies go obsolete for now. I too still write to Blu-Ray, and also use Verbatim discs for projects (the cheaper ones are great for straight data back-up though).

For my discs, I have found, while still using either Vegas Pro 15 or Movie Studio 15, that the Sony AVC/MVC "Render As" at one of the listed Blu-ray movie settings works great, typically the 1080p 23.976p 16 Mbps, along with using the Wave (Microsoft) for audio with the appropriate setting, mine typically 48KHz 16 or 24 bit Stereo PCM. Works fine.

Why your rendering at: 2. The render options load, and I'll pick the mpeg2 Blu Ray preset, and it'll start to render, but then it'll hang at the same exact second jpeg file that I have at the beginning of the time line in the slide show type edit I have setup.The preview window shows no more movement, the progress bar stops progressing, and the estimated render time keeps going up if I leave it go for a while, but again, no progress is made. At this point, the cancel render button doesn't function, and I have to ctrl+alt+delete and end Vegas in the task manager menu to get it to quit.

I believe your "2nd" image file would be corrupt, as that is a common issue, to many. If you have another image that you can "replace" it with, or a different format of the current one, say a .png or .tif, try that, then just try a small 2 minute render with that replaced image. I have had a lot of "scanned" images from old pictures be the issue, that just needed to be re-scanned, or format changed.

Good Luck.

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Liberty610 wrote on 1/29/2019, 9:17 AM

Chief24; Thank you for the reply (as always). You continue to be helpful in my journey across the new Vegas platform now that Magix has taken over.

I've got the video to finally render. For some reason, in this particular project, it was the GPU acceleration that was causing the issue. I turned that off, and it renders fine. So thank you to user zulqar-cheeema for reminding me about this option.

I also tried, as suggested by user J-V, the newer Magix AVC Bluray template. It did not work until turning GPU acceleration off, but I did try it after I turned off gpu acceleration and it rendered fine. I have previously done a project with GPU Acceleration enabled without any issues, but for some reason this one wasn't having any of that.

With my processor being a AMD Threadripper 1950x, I am wondering if I should just leave GPU Acceleration off. I have yet to see any increase in render times when using it, and I can turn certain cores off on the CPU if I need to do other CPU tasks while a video is rendering....

Thank you all for taking the time to reply to me! It's all been a big help!