VP18 crashes due to plugin window thumbnail generation

Focus wrote on 10/1/2020, 12:16 PM

Hello everyone! The program has been updated to version 334. But I started having problems. Vegas Pro crashes due to new plugin window thumbnail generation. Any ideas how to fix it?

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 18.0 (Build 334)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\Windows\System32\KERNELBASE.dll
   Fault Address:       0x00007FF8F9CC3B29
   Fault Offset:        0x0000000000043B29

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Vegas Pro 18\vegas180.exe
   Process Version:     Version 18.0 (Build 334)
   Process Description: VEGAS Pro

Comments

j-v wrote on 10/1/2020, 12:20 PM

With all effects or just one of two.
In that case which one?

Focus wrote on 10/1/2020, 12:23 PM

With all effects or just one of two.
In that case which one?

Mainly with BCC. As well as NewBlueFX.

Focus wrote on 10/1/2020, 12:47 PM

Here is a video where I show how the program crashes.

https://bit.ly/3cMgcjo

j-v wrote on 10/1/2020, 1:00 PM

I think you need to reïnstall those or you have to upgrade those to the version suited for VP18

Musicvid wrote on 10/1/2020, 1:09 PM

Start here for troubleshooting.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

In the meantime update your graphics drivers, and try temporarily disabling GPU Acceleration of Video Processing in Preferences.

Focus wrote on 10/1/2020, 1:12 PM

I think you need to reïnstall those or you have to upgrade those to the version suited for VP18

Unfortunately the plug-ins haven't been updated yet.

Start here for troubleshooting.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

In the meantime update your graphics drivers, and try temporarily disabling GPU Acceleration of Video Processing in Preferences.

The latest GPU drivers are installed. Turning off hardware acceleration doesn't help.

Reyfox wrote on 10/5/2020, 7:45 AM

I've had crashes with Ignite Pro 4.1 when I installed VP17 when it was released.

What I did was move those plugins (NBFX worked fine) to another location, started VP17 and it launched successfully.

Once it did that, I then moved the offending (but should have worked at the start) back to the OFX folder located here: C:\Program Files\Common Files\OFX\Plugins

Then restarted VP17, and all is well. I had to do this also with VP16.

Focus wrote on 10/5/2020, 9:43 AM

Thanks to everyone who tried to help me.

So I resolved my problem, just updated Win10 1909 to Win10 2004.

Reyfox wrote on 10/5/2020, 12:32 PM

If it works for you great! Still 1909 here.....