Weirdest crash I've ever seen - Vegas crash deleted media???? how?

nickybee123 wrote on 5/15/2018, 1:31 AM

Ok So I've been using Vegas for a significant amount of time - way back since the DVX100 days.

And I love it. I did a whole feature in Vegas Pro (can't remember which version it was but it was back in 2008) - so yeah you could say that I know my way around Vegas ;)

I currently have a version 14 and a version 15 installed simultaneously on my desktop. GF likes to use Vegas Pro 14 (no idea why - she hates change ;)) whereas I'm on 15 because #newshiny

30 minutes ago she dragged into the timeline about 132 MP4 and MOV files (from a weekend road trip) - mix of Galaxy S6 videos, iphone 6, iphone 7.

I watched her do it - peaks started to get made...files "appeared" in the timeline...and then Vegas crashed.

No biggie...it's not the first or the last time Vegas has crashed.

But here's the weird thing...all the source media was GONE.

I didn't even think this was possible - I've known vegas to mangle VEG files - because it writes to them...but media files...NEVER. I was sitting right next to her when she freaked out - and I checked the folder - all the *.sfk's are there - but no source files.

Not in recycle bin. Tried R-Studio undelete/recovery tools. Not there either. Not in any other folder

Has anyone EVER heard anything like this before?

Nick

Comments

matthias-krutz wrote on 5/15/2018, 2:01 AM

I have never seen that. From the Vegas Explorer you can indeed delete files, but these are then in the trash with associated *. sfk. For me, it looks as if the files were deleted / moved in Windows or the file system is corrupted and then crashed Vegas. Strange.

Desktop: Ryzen R7 2700, RAM 32 GB, X470 Aorus Ultra Gaming, Radeon RX 5700 8GB, Win10 2004

Laptop: T420, W10, i5-2520M 4GB, SSD, HD Graphics 3000

VEGAS Pro 14-18, Movie Studio 12 Platinum, Vegasaur, HOS, HitfilmPro

NickHope wrote on 5/15/2018, 2:21 AM

I've never heard of this either.

Do you have backups of the media? If not, this might be worth a try: https://www.ccleaner.com/recuva I've never used it myself.

Musicvid wrote on 5/16/2018, 9:34 AM

There was one time when I couldn't rule out Vegas' involvement in a hard drive event that ruined a couple of media files. Turned out the drive itself was going belly up a month later. That was 15 years ago, and it hasn't happened like that since.

So make a complete backup today before making any recovery attempt, and be very watchful.

 

Wolfgang S. wrote on 5/16/2018, 9:54 AM

I have also never heard of such an issue. That is a nightmare.

Desktop: PC AMD 3960X, 24x3,8 Mhz * RTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

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HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

Former user wrote on 5/16/2018, 10:07 AM

I had an issue similar in an earlier version of Vegas. Occasionally it would start deleting my source material. If I forced stop Vegas, it would stop deleting. I believe this was version 9 or 10. So it can happen, but shouldn't.

nickybee123 wrote on 5/16/2018, 12:44 PM

There was one time when I couldn't rule out Vegas' involvement in a hard drive event that ruined a couple of media files. Turned out the drive itself was going belly up a month later. That was 15 years ago, and it hasn't happened like that since.

So make a complete backup today before making any recovery attempt, and be very watchful.

 

Thank you all for your responses.

Nick Hope - I used R-Studio but same basic idea - NO deleted files were found in that folder.

Interestingly ALL the SFK files were there - so the chances of the files being dragged to another folder by accident (which god knows I have personally done plenty of times) PRIOR to vegas seeing them + crashing - are pretty much zero - because Vegas makes the SFK's where the files originally were.

Also - by having the SFK's there I knew exactly what the missing filenames were - so I searched for them explicitly on all the drives and found NONE of them.

Last but not least @Musicvid I ran https://www.hdat2.com - did a backup first and THEN ran a low level test of every sector on the SSD that the files were on. Not a single sector had an error of any kind.

So yeah - none of this makes any friggin' sense

john_dennis wrote on 5/16/2018, 1:10 PM

SWAG

Check the state of this Folder Options switch.

nickybee123 wrote on 5/16/2018, 6:26 PM

Hide extensions?

What difference would that make? It would simply make the hello1234.AVI file appear as hello1234

As it happens turning that switch off (so extensions are fully visible) is one of the first and most basic things I do on a windows setup) - so yeah it's def. set - I just don't see what you're getting at though...I mean it doesn't make the files invisible...

Check the state of this Folder Options switch.

 

Musicvid wrote on 5/17/2018, 1:20 PM

Being you are on an SSD, and a lack of any real history on this issue, I wouldn't rule out a transient heating event. Or angry muses.

fr0sty wrote on 5/17/2018, 1:33 PM

Sounds like a corrupt disk to me as well. Try running some data recovery tools on the disk. See if they can see the files still. Recuva was one I used to use if I remember right.

Last changed by fr0sty on 5/17/2018, 1:55 PM, changed a total of 1 times.

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